(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Successfully de-escalate a client - resolving their issues
Schedule an appointment for a co-worker
Make an outbound call to a client on a New PSC
Acknowledge all of your New PSCs on any given day
Take a PSC outside of your region from a client call in
Submit in a credit for self-installation
Set up a virtual service call
Submit in a workroom repair ticket
Have zero emails over 48 hours on any given day
Send a case to the TSE Team (2+ remake or parts)
Walk a client through programming their remote successfully
Assist a client with an order status check
Collect a payment from a customer for parts, service, or shipping
Miss 0 calls on any given day
Have a client ask to speak to leadership to discuss your amazing service
Receive a 5 on a CSAT in Dialpad
Send a client flowers to apologize
Have no OD reminders on any given day
Have a client send you an email kudos!
Submit in a remake that is more than 1 year old
Offer a client a reorder discount and they agree to proceed
Assist a client with self installation help
Assist a client with motor troubleshooting
Close out a PSC once an appointment has been marked succesful
