Collect apayment froma customer forparts, service,or shippingSend aclientflowers toapologizeSubmit in aremake thatis more than1 year oldHave no ODreminderson anygiven daySuccessfullyde-escalatea client -resolvingtheir issuesOffer a clienta reorderdiscount andthey agree toproceedReceive a5 on aCSAT inDialpadAcknowledgeall of yourNew PSCson any givendayMiss 0calls onany givendayTake a PSCoutside ofyour regionfrom a clientcall inAssist aclient withan orderstatus checkMake anoutboundcall to aclient on aNew PSCHave a clientask to speak toleadership todiscuss youramazingserviceSet up avirtualservicecallClose out aPSC once anappointmenthas beenmarkedsuccesfulWalk a clientthroughprogrammingtheir remotesuccessfullyHave zeroemails over48 hours onany givendaySubmit ina credit forself-installationSend a caseto the TSETeam (2+remake orparts)Have aclient sendyou anemail kudos!Schedule anappointmentfor a co-workerAssist a clientwith motortroubleshootingSubmit in aworkroomrepair ticketAssist aclient withselfinstallationhelpCollect apayment froma customer forparts, service,or shippingSend aclientflowers toapologizeSubmit in aremake thatis more than1 year oldHave no ODreminderson anygiven daySuccessfullyde-escalatea client -resolvingtheir issuesOffer a clienta reorderdiscount andthey agree toproceedReceive a5 on aCSAT inDialpadAcknowledgeall of yourNew PSCson any givendayMiss 0calls onany givendayTake a PSCoutside ofyour regionfrom a clientcall inAssist aclient withan orderstatus checkMake anoutboundcall to aclient on aNew PSCHave a clientask to speak toleadership todiscuss youramazingserviceSet up avirtualservicecallClose out aPSC once anappointmenthas beenmarkedsuccesfulWalk a clientthroughprogrammingtheir remotesuccessfullyHave zeroemails over48 hours onany givendaySubmit ina credit forself-installationSend a caseto the TSETeam (2+remake orparts)Have aclient sendyou anemail kudos!Schedule anappointmentfor a co-workerAssist a clientwith motortroubleshootingSubmit in aworkroomrepair ticketAssist aclient withselfinstallationhelp

CEM BINGO WEEK OF 07/21 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Collect a payment from a customer for parts, service, or shipping
  2. Send a client flowers to apologize
  3. Submit in a remake that is more than 1 year old
  4. Have no OD reminders on any given day
  5. Successfully de-escalate a client - resolving their issues
  6. Offer a client a reorder discount and they agree to proceed
  7. Receive a 5 on a CSAT in Dialpad
  8. Acknowledge all of your New PSCs on any given day
  9. Miss 0 calls on any given day
  10. Take a PSC outside of your region from a client call in
  11. Assist a client with an order status check
  12. Make an outbound call to a client on a New PSC
  13. Have a client ask to speak to leadership to discuss your amazing service
  14. Set up a virtual service call
  15. Close out a PSC once an appointment has been marked succesful
  16. Walk a client through programming their remote successfully
  17. Have zero emails over 48 hours on any given day
  18. Submit in a credit for self-installation
  19. Send a case to the TSE Team (2+ remake or parts)
  20. Have a client send you an email kudos!
  21. Schedule an appointment for a co-worker
  22. Assist a client with motor troubleshooting
  23. Submit in a workroom repair ticket
  24. Assist a client with self installation help