(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Set up a virtual service call
Schedule an appointment for a co-worker
Close out a PSC once an appointment has been marked succesful
Submit in a credit for self-installation
Submit in a workroom repair ticket
Send a case to the TSE Team (2+ remake or parts)
Assist a client with motor troubleshooting
Have a client ask to speak to leadership to discuss your amazing service
Assist a client with an order status check
Receive a 5 on a CSAT in Dialpad
Take a PSC outside of your region from a client call in
Send a client flowers to apologize
Offer a client a reorder discount and they agree to proceed
Miss 0 calls on any given day
Submit in a remake that is more than 1 year old
Have a client send you an email kudos!
Assist a client with self installation help
Successfully de-escalate a client - resolving their issues
Have no OD reminders on any given day
Collect a payment from a customer for parts, service, or shipping
Walk a client through programming their remote successfully
