(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Offer a client a reorder discount and they agree to proceed
Successfully de-escalate a client - resolving their issues
Miss 0 calls on any given day
Have no OD reminders on any given day
Set up a virtual service call
Collect a payment from a customer for parts, service, or shipping
Schedule an appointment for a co-worker
Assist a client with an order status check
Take a PSC outside of your region from a client call in
Send a client flowers to apologize
Acknowledge all of your New PSCs on any given day
Receive a 5 on a CSAT in Dialpad
Assist a client with self installation help
Assist a client with motor troubleshooting
Have a client ask to speak to leadership to discuss your amazing service
Submit in a credit for self-installation
Walk a client through programming their remote successfully
Have a client send you an email kudos!
Submit in a remake that is more than 1 year old
Make an outbound call to a client on a New PSC
Send a case to the TSE Team (2+ remake or parts)
Have zero emails over 48 hours on any given day
Submit in a workroom repair ticket
Close out a PSC once an appointment has been marked succesful
