(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Miss 0 calls on any given day
Have a client ask to speak to leadership to discuss your amazing service
Send a client flowers to apologize
Close out a PSC once an appointment has been marked succesful
Have zero emails over 48 hours on any given day
Receive a 5 on a CSAT in Dialpad
Assist a client with self installation help
Take a PSC outside of your region from a client call in
Have no OD reminders on any given day
Make an outbound call to a client on a New PSC
Acknowledge all of your New PSCs on any given day
Set up a virtual service call
Have a client send you an email kudos!
Assist a client with an order status check
Schedule an appointment for a co-worker
Send a case to the TSE Team (2+ remake or parts)
Assist a client with motor troubleshooting
Successfully de-escalate a client - resolving their issues
Submit in a workroom repair ticket
Offer a client a reorder discount and they agree to proceed
Walk a client through programming their remote successfully
Submit in a remake that is more than 1 year old
Collect a payment from a customer for parts, service, or shipping
