This bingo card has a free space and 24 words: Take a PSC outside of your region from a client call in, Assist a client with motor troubleshooting, Collect a payment from a customer for parts, service, or shipping, Walk a client through programming their remote successfully, Assist a client with an order status check, Close out a PSC once an appointment has been marked succesful, Acknowledge all of your New PSCs on any given day, Have no OD reminders on any given day, Successfully de-escalate a client - resolving their issues, Send a case to the TSE Team (2+ remake or parts), Have a client send you an email kudos!, Have a client ask to speak to leadership to discuss your amazing service, Receive a 5 on a CSAT in Dialpad, Set up a virtual service call, Have zero emails over 48 hours on any given day, Submit in a workroom repair ticket, Miss 0 calls on any given day, Schedule an appointment for a co-worker, Submit in a remake that is more than 1 year old, Offer a client a reorder discount and they agree to proceed, Send a client flowers to apologize, Make an outbound call to a client on a New PSC, Submit in a credit for self-installation and Assist a client with self installation help.
HCC New Advocate Bingo | SD Quality & Care Bingo | Returning/Silver Advocate BINGO | Who’s Talking Well-Being | CEB BINGO
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