(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Act upon objection
Plant a seed
Express genuine commitment to customer's success
Temperature check
Display understanding of current situation
Ask multi-layered probing question
Set the scene for questioning
Confirm customer name
State purpose of call
Identify OUA
Call recording disclosure
Link a benefit
Provide opportunity for the customer to ask question
