This bingo card has 16 words: Plant a seed, Ask general question, Express genuine commitment to customer's success, Ask multi-layered probing question, Display understanding of current situation, Act upon objection, Confirm customer name, Temperature check, Identify OUA, Provide name, Call recording disclosure, Personalised moment, Set the scene for questioning, Link a benefit, Provide opportunity for the customer to ask question and State purpose of call.
Citizens CES Bingo | Orlando (2) | Customer Service Week 2024 | WEB CS BINGO | CHC Customer-Centricity Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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