(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient has a question about the facility fee
Patient running late
Patient called to schedule w/o an order/referral being placed
Send a message back to provider/providers office
Patient went to the wrong location
Patient was transferred to wrong department
STAT or urgent request in the second half of the day
Typed your password in wrong when logging in
Late to lunch/break due to a call
Cold transfer to you
Clinic calling to schedule
Rescheduled a no show
Had to reach out to financial clearance/submit form
Family member called without an auth on file
Printed a letter for a patient
Pt says “I got a call from you earlier” with no context
Clinic calling to schedule
Offered next available, pt asks “are you sure there’s nothing sooner?
