(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
Patient called to schedule w/o an order/referral being placed
Offered next available, pt asks “are you sure there’s nothing sooner?
Typed your password in wrong when logging in
Printed a letter for a patient
Appointment rescheduled
Late to lunch/break due to a call
Had to ask a lead a question
On hold for more than 5 minutes
Send a message back to provider/providers office
STAT or urgent request in the second half of the day
Patient went to the wrong location
Family member called without an auth on file
Had to ask a nurse/tech a question
Cold transfer to you
Pt says “I got a call from you earlier” with no context
Same day cancellation
Rescheduled a no show
Had to reach out to financial clearance/submit form
