(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Printed a letter for a patient
Typed your password in wrong when logging in
Patient went to the wrong location
Appointment rescheduled
Supervisor escalation
Same day cancellation
Cold transfer to you
Misspelled something when sending a Webex
Pt says “I got a call from you earlier” with no context
Send a message back to provider/providers office
Late to lunch/break due to a call
Rescheduled a no show
Had to ask a nurse/tech a question
Patient running late
Patient was transferred to wrong department
Clinic calling to schedule
Family member called without an auth on file
Printed a letter for a patient
Had to reach out to financial clearance/submit form
Got a “Chatty Cathy” on the phone
Interpreter call
Had to ask a lead a question
STAT or urgent request in the second half of the day
On hold for more than 5 minutes
Offered next available, pt asks “are you sure there’s nothing sooner?
Clinic calling to schedule
Patient called to schedule w/o an order/referral being placed
