(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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On hold for more than 5 minutes
STAT or urgent request in the second half of the day
Typed your password in wrong when logging in
Had to ask a nurse/tech a question
Patient called to schedule w/o an order/referral being placed
Supervisor escalation
Send a message back to provider/providers office
Rescheduled a no show
Patient running late
Family member called without an auth on file
Added a PCP to a chart
Clinic calling to schedule
Offered next available, pt asks “are you sure there’s nothing sooner?
Clinic calling to schedule
Got a “Chatty Cathy” on the phone
Misspelled something when sending a Webex
Same day cancellation
Had to ask a lead a question
Patient was transferred to wrong department
Late to lunch/break due to a call
Printed a letter for a patient
Pt says “I got a call from you earlier” with no context
Printed a letter for a patient
Interpreter call
Had to reach out to financial clearance/submit form
