(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Family member called without an auth on file
Send a message back to provider/providers office
Patient running late
Clinic calling to schedule
Misspelled something when sending a Webex
Patient called to schedule w/o an order/referral being placed
STAT or urgent request in the second half of the day
Cold transfer to you
Patient has a question about the facility fee
Same day cancellation
Patient went to the wrong location
Printed a letter for a patient
On hold for more than 5 minutes
Added a PCP to a chart
Offered next available, pt asks “are you sure there’s nothing sooner?
Supervisor escalation
Had to ask a lead a question
Pt says “I got a call from you earlier” with no context
Patient was transferred to wrong department
Appointment rescheduled
Printed a letter for a patient
Clinic calling to schedule
Interpreter call
Got a “Chatty Cathy” on the phone
Rescheduled a no show
Late to lunch/break due to a call
Typed your password in wrong when logging in
Had to reach out to financial clearance/submit form
