(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Had to ask a lead a question
STAT or urgent request in the second half of the day
Appointment rescheduled
Cold transfer to you
Late to lunch/break due to a call
Clinic calling to schedule
Got a “Chatty Cathy” on the phone
Had to reach out to financial clearance/submit form
Patient went to the wrong location
Typed your password in wrong when logging in
Interpreter call
Clinic calling to schedule
Patient was transferred to wrong department
Supervisor escalation
Patient has a question about the facility fee
Patient running late
Had to ask a nurse/tech a question
Printed a letter for a patient
Patient called to schedule w/o an order/referral being placed
Same day cancellation
Rescheduled a no show
Misspelled something when sending a Webex
On hold for more than 5 minutes
Printed a letter for a patient
Added a PCP to a chart
Offered next available, pt asks “are you sure there’s nothing sooner?
Family member called without an auth on file
Send a message back to provider/providers office
Pt says “I got a call from you earlier” with no context
