Feedback Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Offered language line services or alternative
2. Practiced patience
3. Maintained Eye Contact
4. Asked if participant has any questions
5. Thanked participant
6. Maintained respect
7. Collaborated with coworkers for help
8. Display positive attitude
9. Listened without interrupting
10. Maintained friendly tone
11. Shared knowledge of processes
12. Smiled during interaction
13. Offered appropriate solutions
14. Speak in calm tone
15. Explained what VOC is
16. Displayed empathy
17. Expressed enthusiasm
18. Maintained calm demeanor
19. Practiced compassion
20. Ask clarifying questions.
21. Avoided using WIC Jargon
22. Provided a warm greeting
23. Identified issue/offer solution.
24. Maintain even tone