Feedback Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Maintained respect
2. Maintained calm demeanor
3. Listened without interrupting
4. Ask clarifying questions.
5. Shared knowledge of processes
6. Maintained Eye Contact
7. Maintain even tone
8. Asked if participant has any questions
9. Explained what VOC is
10. Practiced compassion
11. Smiled during interaction
12. Practiced patience
13. Thanked participant
14. Displayed empathy
15. Identified issue/offer solution.
16. Provided a warm greeting
17. Speak in calm tone
18. Maintained friendly tone
19. Avoided using WIC Jargon
20. Expressed enthusiasm
21. Display positive attitude
22. Offered appropriate solutions
23. Collaborated with coworkers for help
24. Offered language line services or alternative