Feedback Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Practiced patience
2. Explained what VOC is
3. Avoided using WIC Jargon
4. Collaborated with coworkers for help
5. Listened without interrupting
6. Thanked participant
7. Offered language line services or alternative
8. Speak in calm tone
9. Maintained Eye Contact
10. Maintained friendly tone
11. Expressed enthusiasm
12. Asked if participant has any questions
13. Practiced compassion
14. Display positive attitude
15. Shared knowledge of processes
16. Offered appropriate solutions
17. Maintain even tone
18. Provided a warm greeting
19. Displayed empathy
20. Maintained calm demeanor
21. Smiled during interaction
22. Identified issue/offer solution.
23. Maintained respect
24. Ask clarifying questions.