Feedback Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Offered appropriate solutions
2. Practiced compassion
3. Maintained respect
4. Offered language line services or alternative
5. Explained what VOC is
6. Maintained Eye Contact
7. Maintained friendly tone
8. Shared knowledge of processes
9. Maintain even tone
10. Speak in calm tone
11. Listened without interrupting
12. Thanked participant
13. Display positive attitude
14. Identified issue/offer solution.
15. Expressed enthusiasm
16. Practiced patience
17. Asked if participant has any questions
18. Smiled during interaction
19. Displayed empathy
20. Ask clarifying questions.
21. Maintained calm demeanor
22. Avoided using WIC Jargon
23. Provided a warm greeting
24. Collaborated with coworkers for help