Feedback Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Maintained calm demeanor
2. Ask clarifying questions.
3. Offered language line services or alternative
4. Shared knowledge of processes
5. Identified issue/offer solution.
6. Thanked participant
7. Smiled during interaction
8. Maintain even tone
9. Display positive attitude
10. Maintained Eye Contact
11. Maintained friendly tone
12. Provided a warm greeting
13. Practiced patience
14. Maintained respect
15. Asked if participant has any questions
16. Explained what VOC is
17. Offered appropriate solutions
18. Expressed enthusiasm
19. Listened without interrupting
20. Avoided using WIC Jargon
21. Speak in calm tone
22. Collaborated with coworkers for help
23. Practiced compassion
24. Displayed empathy