Feedback Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Ask clarifying questions.
2. Avoided using WIC Jargon
3. Thanked participant
4. Maintained calm demeanor
5. Collaborated with coworkers for help
6. Speak in calm tone
7. Identified issue/offer solution.
8. Offered appropriate solutions
9. Explained what VOC is
10. Practiced patience
11. Maintained Eye Contact
12. Asked if participant has any questions
13. Maintain even tone
14. Listened without interrupting
15. Displayed empathy
16. Maintained respect
17. Expressed enthusiasm
18. Offered language line services or alternative
19. Provided a warm greeting
20. Practiced compassion
21. Maintained friendly tone
22. Display positive attitude
23. Smiled during interaction
24. Shared knowledge of processes