Feedback Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Maintained Eye Contact
2. Offered appropriate solutions
3. Shared knowledge of processes
4. Speak in calm tone
5. Display positive attitude
6. Displayed empathy
7. Practiced patience
8. Thanked participant
9. Avoided using WIC Jargon
10. Maintained respect
11. Expressed enthusiasm
12. Practiced compassion
13. Maintained friendly tone
14. Ask clarifying questions.
15. Asked if participant has any questions
16. Provided a warm greeting
17. Collaborated with coworkers for help
18. Maintained calm demeanor
19. Explained what VOC is
20. Smiled during interaction
21. Maintain even tone
22. Listened without interrupting
23. Offered language line services or alternative
24. Identified issue/offer solution.