Feedback Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Maintained calm demeanor
2. Display positive attitude
3. Speak in calm tone
4. Offered appropriate solutions
5. Practiced patience
6. Thanked participant
7. Explained what VOC is
8. Avoided using WIC Jargon
9. Expressed enthusiasm
10. Displayed empathy
11. Listened without interrupting
12. Provided a warm greeting
13. Collaborated with coworkers for help
14. Asked if participant has any questions
15. Ask clarifying questions.
16. Offered language line services or alternative
17. Identified issue/offer solution.
18. Shared knowledge of processes
19. Maintained respect
20. Maintained Eye Contact
21. Maintain even tone
22. Maintained friendly tone
23. Smiled during interaction
24. Practiced compassion