Feedback Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Maintain even tone
2. Explained what VOC is
3. Offered language line services or alternative
4. Shared knowledge of processes
5. Practiced patience
6. Ask clarifying questions.
7. Asked if participant has any questions
8. Avoided using WIC Jargon
9. Expressed enthusiasm
10. Collaborated with coworkers for help
11. Smiled during interaction
12. Practiced compassion
13. Display positive attitude
14. Offered appropriate solutions
15. Listened without interrupting
16. Maintained respect
17. Provided a warm greeting
18. Identified issue/offer solution.
19. Displayed empathy
20. Thanked participant
21. Maintained Eye Contact
22. Maintained friendly tone
23. Maintained calm demeanor
24. Speak in calm tone