(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Offered Reduced Payment Plan
PAY action Code
Tracked 2 complaints on one call
Waived a late fee and read the boxes to the customer
WTNR
Compleint Tracked (Statement Related)
Complaint about Late Fee
Overcame Objections on a call
Sent out Duplicate Statements
BKO
Added new payment information and asked the customer how their name appears on the account
Customer Paid Full Balance
Offered Reduced Payment Plan (STP)
Set up Payment + MAPS
Updated Contact Information
Offered DMP
Mailbox Full
Offered GUTD
Tracked 3 or more complaints on one call
PTPP Action Code
Customer working with a DSA and submitted DSA form in WAVE
