(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Mailbox Full
WTNR
Overcame Objections on a call
Updated Contact Information
PAY action Code
BKO
Offered Reduced Payment Plan
Set up Payment + MAPS
Offered DMP
Compleint Tracked (Statement Related)
Complaint Tracked (Excessive Calls)
Tracked 2 complaints on one call
Sent out Duplicate Statements
Offered GUTD
Offered Reduced Payment Plan (STP)
Complaint about Late Fee
Complaint Tracked (Online Banking Related)
Tracked 3 or more complaints on one call
PTPP Action Code
Customer Paid Full Balance
Waived a late fee and read the boxes to the customer
Complaint Tracked (Interest Related)
Added new payment information and asked the customer how their name appears on the account
Customer working with a DSA and submitted DSA form in WAVE
