Being diligent inyour lessonplanning,creative clubs,and fun at yourfamiliy eventsSchoolstaff,families andthe the kidsWelcoming,In unifiorm,OrganizedTheFamiliesHave a positiveattitude, engagein conversationand be there forthe families andkidsRespect andResponsibilityParentalguardiansand programdirectorsSay hello andbe friendly andremember yourepresent theYMCAAway fromthe kids andfamilies whilethey remainin our sightLove,serve,and carefor othersAckonwledgeyou don't knowthe answer andexplain that youwill find out theanswerShow up,smile, andmake adifference inthe kids livesAlwaysprovidinggreatcustomerserviceCaringandHonestyPut in yourpocket,backpack,or cabinetsAsk about theirday, get toknow them andother kidsnames, build arelationshipChick-Fil-A, Disney,YMCABe on time towork, be apositive rolemodel, Useyour bestjudegmentSee it,own it,andresolve itPTO events,help with schoolbreakfast, andschoolfunctions/eventsListen to theirconcerns, use acalm tone, beclear with thefacts, and setexpectationsPrincipals,AssistantPrincipals,custodians,cafeteria staffand teachersYMCAshirt/sweatshirt,closed-toeshoes,black/khakibottomsIn-personmeeting,phone/text,ParentSquareBeing diligent inyour lessonplanning,creative clubs,and fun at yourfamiliy eventsSchoolstaff,families andthe the kidsWelcoming,In unifiorm,OrganizedTheFamiliesHave a positiveattitude, engagein conversationand be there forthe families andkidsRespect andResponsibilityParentalguardiansand programdirectorsSay hello andbe friendly andremember yourepresent theYMCAAway fromthe kids andfamilies whilethey remainin our sightLove,serve,and carefor othersAckonwledgeyou don't knowthe answer andexplain that youwill find out theanswerShow up,smile, andmake adifference inthe kids livesAlwaysprovidinggreatcustomerserviceCaringandHonestyPut in yourpocket,backpack,or cabinetsAsk about theirday, get toknow them andother kidsnames, build arelationshipChick-Fil-A, Disney,YMCABe on time towork, be apositive rolemodel, Useyour bestjudegmentSee it,own it,andresolve itPTO events,help with schoolbreakfast, andschoolfunctions/eventsListen to theirconcerns, use acalm tone, beclear with thefacts, and setexpectationsPrincipals,AssistantPrincipals,custodians,cafeteria staffand teachersYMCAshirt/sweatshirt,closed-toeshoes,black/khakibottomsIn-personmeeting,phone/text,ParentSquare

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
I
4
O
5
I
6
G
7
O
8
N
9
I
10
N
11
G
12
I
13
N
14
I
15
B
16
B
17
B
18
G
19
B
20
O
21
O
22
O
23
N
24
G
  1. B-Being diligent in your lesson planning, creative clubs, and fun at your familiy events
  2. G-School staff, families and the the kids
  3. I-Welcoming, In unifiorm, Organized
  4. O-The Families
  5. I-Have a positive attitude, engage in conversation and be there for the families and kids
  6. G-Respect and Responsibility
  7. O-Parental guardians and program directors
  8. N-Say hello and be friendly and remember you represent the YMCA
  9. I-Away from the kids and families while they remain in our sight
  10. N-Love, serve, and care for others
  11. G-Ackonwledge you don't know the answer and explain that you will find out the answer
  12. I-Show up, smile, and make a difference in the kids lives
  13. N-Always providing great customer service
  14. I-Caring and Honesty
  15. B-Put in your pocket, backpack, or cabinets
  16. B-Ask about their day, get to know them and other kids names, build a relationship
  17. B-Chick-Fil-A, Disney, YMCA
  18. G-Be on time to work, be a positive role model, Use your best judegment
  19. B-See it, own it, and resolve it
  20. O-PTO events, help with school breakfast, and school functions/events
  21. O-Listen to their concerns, use a calm tone, be clear with the facts, and set expectations
  22. O-Principals, Assistant Principals, custodians, cafeteria staff and teachers
  23. N-YMCA shirt/sweatshirt, closed-toe shoes, black/khaki bottoms
  24. G-In-person meeting, phone/text, Parent Square