Parentalguardiansand programdirectorsPrincipals,AssistantPrincipals,custodians,cafeteria staffand teachersAsk about theirday, get toknow them andother kidsnames, build arelationshipSee it,own it,andresolve itBeing diligent inyour lessonplanning,creative clubs,and fun at yourfamiliy eventsTheFamiliesWelcoming,In unifiorm,OrganizedCaringandHonestyRespect andResponsibilityAway fromthe kids andfamilies whilethey remainin our sightBe on time towork, be apositive rolemodel, Useyour bestjudegmentChick-Fil-A, Disney,YMCAYMCAshirt/sweatshirt,closed-toeshoes,black/khakibottomsLove,serve,and carefor othersAckonwledgeyou don't knowthe answer andexplain that youwill find out theanswerPut in yourpocket,backpack,or cabinetsListen to theirconcerns, use acalm tone, beclear with thefacts, and setexpectationsSay hello andbe friendly andremember yourepresent theYMCAPTO events,help with schoolbreakfast, andschoolfunctions/eventsHave a positiveattitude, engagein conversationand be there forthe families andkidsIn-personmeeting,phone/text,ParentSquareShow up,smile, andmake adifference inthe kids livesSchoolstaff,families andthe the kidsAlwaysprovidinggreatcustomerserviceParentalguardiansand programdirectorsPrincipals,AssistantPrincipals,custodians,cafeteria staffand teachersAsk about theirday, get toknow them andother kidsnames, build arelationshipSee it,own it,andresolve itBeing diligent inyour lessonplanning,creative clubs,and fun at yourfamiliy eventsTheFamiliesWelcoming,In unifiorm,OrganizedCaringandHonestyRespect andResponsibilityAway fromthe kids andfamilies whilethey remainin our sightBe on time towork, be apositive rolemodel, Useyour bestjudegmentChick-Fil-A, Disney,YMCAYMCAshirt/sweatshirt,closed-toeshoes,black/khakibottomsLove,serve,and carefor othersAckonwledgeyou don't knowthe answer andexplain that youwill find out theanswerPut in yourpocket,backpack,or cabinetsListen to theirconcerns, use acalm tone, beclear with thefacts, and setexpectationsSay hello andbe friendly andremember yourepresent theYMCAPTO events,help with schoolbreakfast, andschoolfunctions/eventsHave a positiveattitude, engagein conversationand be there forthe families andkidsIn-personmeeting,phone/text,ParentSquareShow up,smile, andmake adifference inthe kids livesSchoolstaff,families andthe the kidsAlwaysprovidinggreatcustomerservice

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
B
4
B
5
B
6
O
7
I
8
I
9
G
10
I
11
G
12
B
13
N
14
N
15
G
16
B
17
O
18
N
19
O
20
I
21
G
22
I
23
G
24
N
  1. O-Parental guardians and program directors
  2. O-Principals, Assistant Principals, custodians, cafeteria staff and teachers
  3. B-Ask about their day, get to know them and other kids names, build a relationship
  4. B-See it, own it, and resolve it
  5. B-Being diligent in your lesson planning, creative clubs, and fun at your familiy events
  6. O-The Families
  7. I-Welcoming, In unifiorm, Organized
  8. I-Caring and Honesty
  9. G-Respect and Responsibility
  10. I-Away from the kids and families while they remain in our sight
  11. G-Be on time to work, be a positive role model, Use your best judegment
  12. B-Chick-Fil-A, Disney, YMCA
  13. N-YMCA shirt/sweatshirt, closed-toe shoes, black/khaki bottoms
  14. N-Love, serve, and care for others
  15. G-Ackonwledge you don't know the answer and explain that you will find out the answer
  16. B-Put in your pocket, backpack, or cabinets
  17. O-Listen to their concerns, use a calm tone, be clear with the facts, and set expectations
  18. N-Say hello and be friendly and remember you represent the YMCA
  19. O-PTO events, help with school breakfast, and school functions/events
  20. I-Have a positive attitude, engage in conversation and be there for the families and kids
  21. G-In-person meeting, phone/text, Parent Square
  22. I-Show up, smile, and make a difference in the kids lives
  23. G-School staff, families and the the kids
  24. N-Always providing great customer service