Ackonwledgeyou don't knowthe answer andexplain that youwill find out theanswerIn-personmeeting,phone/text,ParentSquareAway fromthe kids andfamilies whilethey remainin our sightAlwaysprovidinggreatcustomerserviceRespect andResponsibilityListen to theirconcerns, use acalm tone, beclear with thefacts, and setexpectationsWelcoming,In unifiorm,OrganizedTheFamiliesAsk about theirday, get toknow them andother kidsnames, build arelationshipParentalguardiansand programdirectorsChick-Fil-A, Disney,YMCAPTO events,help with schoolbreakfast, andschoolfunctions/eventsPrincipals,AssistantPrincipals,custodians,cafeteria staffand teachersBe on time towork, be apositive rolemodel, Useyour bestjudegmentHave a positiveattitude, engagein conversationand be there forthe families andkidsSchoolstaff,families andthe the kidsLove,serve,and carefor othersSee it,own it,andresolve itShow up,smile, andmake adifference inthe kids livesCaringandHonestyYMCAshirt/sweatshirt,closed-toeshoes,black/khakibottomsBeing diligent inyour lessonplanning,creative clubs,and fun at yourfamiliy eventsPut in yourpocket,backpack,or cabinetsSay hello andbe friendly andremember yourepresent theYMCAAckonwledgeyou don't knowthe answer andexplain that youwill find out theanswerIn-personmeeting,phone/text,ParentSquareAway fromthe kids andfamilies whilethey remainin our sightAlwaysprovidinggreatcustomerserviceRespect andResponsibilityListen to theirconcerns, use acalm tone, beclear with thefacts, and setexpectationsWelcoming,In unifiorm,OrganizedTheFamiliesAsk about theirday, get toknow them andother kidsnames, build arelationshipParentalguardiansand programdirectorsChick-Fil-A, Disney,YMCAPTO events,help with schoolbreakfast, andschoolfunctions/eventsPrincipals,AssistantPrincipals,custodians,cafeteria staffand teachersBe on time towork, be apositive rolemodel, Useyour bestjudegmentHave a positiveattitude, engagein conversationand be there forthe families andkidsSchoolstaff,families andthe the kidsLove,serve,and carefor othersSee it,own it,andresolve itShow up,smile, andmake adifference inthe kids livesCaringandHonestyYMCAshirt/sweatshirt,closed-toeshoes,black/khakibottomsBeing diligent inyour lessonplanning,creative clubs,and fun at yourfamiliy eventsPut in yourpocket,backpack,or cabinetsSay hello andbe friendly andremember yourepresent theYMCA

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
I
4
N
5
G
6
O
7
I
8
O
9
B
10
O
11
B
12
O
13
O
14
G
15
I
16
G
17
N
18
B
19
I
20
I
21
N
22
B
23
B
24
N
  1. G-Ackonwledge you don't know the answer and explain that you will find out the answer
  2. G-In-person meeting, phone/text, Parent Square
  3. I-Away from the kids and families while they remain in our sight
  4. N-Always providing great customer service
  5. G-Respect and Responsibility
  6. O-Listen to their concerns, use a calm tone, be clear with the facts, and set expectations
  7. I-Welcoming, In unifiorm, Organized
  8. O-The Families
  9. B-Ask about their day, get to know them and other kids names, build a relationship
  10. O-Parental guardians and program directors
  11. B-Chick-Fil-A, Disney, YMCA
  12. O-PTO events, help with school breakfast, and school functions/events
  13. O-Principals, Assistant Principals, custodians, cafeteria staff and teachers
  14. G-Be on time to work, be a positive role model, Use your best judegment
  15. I-Have a positive attitude, engage in conversation and be there for the families and kids
  16. G-School staff, families and the the kids
  17. N-Love, serve, and care for others
  18. B-See it, own it, and resolve it
  19. I-Show up, smile, and make a difference in the kids lives
  20. I-Caring and Honesty
  21. N-YMCA shirt/sweatshirt, closed-toe shoes, black/khaki bottoms
  22. B-Being diligent in your lesson planning, creative clubs, and fun at your familiy events
  23. B-Put in your pocket, backpack, or cabinets
  24. N-Say hello and be friendly and remember you represent the YMCA