Parentalguardiansand programdirectorsTheFamiliesPTO events,help with schoolbreakfast, andschoolfunctions/eventsIn-personmeeting,phone/text,ParentSquareSchoolstaff,families andthe the kidsRespect andResponsibilityYMCAshirt/sweatshirt,closed-toeshoes,black/khakibottomsSay hello andbe friendly andremember yourepresent theYMCAPrincipals,AssistantPrincipals,custodians,cafeteria staffand teachersBeing diligent inyour lessonplanning,creative clubs,and fun at yourfamiliy eventsSee it,own it,andresolve itLove,serve,and carefor othersChick-Fil-A, Disney,YMCAAckonwledgeyou don't knowthe answer andexplain that youwill find out theanswerBe on time towork, be apositive rolemodel, Useyour bestjudegmentAlwaysprovidinggreatcustomerserviceWelcoming,In unifiorm,OrganizedHave a positiveattitude, engagein conversationand be there forthe families andkidsListen to theirconcerns, use acalm tone, beclear with thefacts, and setexpectationsAsk about theirday, get toknow them andother kidsnames, build arelationshipPut in yourpocket,backpack,or cabinetsShow up,smile, andmake adifference inthe kids livesAway fromthe kids andfamilies whilethey remainin our sightCaringandHonestyParentalguardiansand programdirectorsTheFamiliesPTO events,help with schoolbreakfast, andschoolfunctions/eventsIn-personmeeting,phone/text,ParentSquareSchoolstaff,families andthe the kidsRespect andResponsibilityYMCAshirt/sweatshirt,closed-toeshoes,black/khakibottomsSay hello andbe friendly andremember yourepresent theYMCAPrincipals,AssistantPrincipals,custodians,cafeteria staffand teachersBeing diligent inyour lessonplanning,creative clubs,and fun at yourfamiliy eventsSee it,own it,andresolve itLove,serve,and carefor othersChick-Fil-A, Disney,YMCAAckonwledgeyou don't knowthe answer andexplain that youwill find out theanswerBe on time towork, be apositive rolemodel, Useyour bestjudegmentAlwaysprovidinggreatcustomerserviceWelcoming,In unifiorm,OrganizedHave a positiveattitude, engagein conversationand be there forthe families andkidsListen to theirconcerns, use acalm tone, beclear with thefacts, and setexpectationsAsk about theirday, get toknow them andother kidsnames, build arelationshipPut in yourpocket,backpack,or cabinetsShow up,smile, andmake adifference inthe kids livesAway fromthe kids andfamilies whilethey remainin our sightCaringandHonesty

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
O
4
G
5
G
6
G
7
N
8
N
9
O
10
B
11
B
12
N
13
B
14
G
15
G
16
N
17
I
18
I
19
O
20
B
21
B
22
I
23
I
24
I
  1. O-Parental guardians and program directors
  2. O-The Families
  3. O-PTO events, help with school breakfast, and school functions/events
  4. G-In-person meeting, phone/text, Parent Square
  5. G-School staff, families and the the kids
  6. G-Respect and Responsibility
  7. N-YMCA shirt/sweatshirt, closed-toe shoes, black/khaki bottoms
  8. N-Say hello and be friendly and remember you represent the YMCA
  9. O-Principals, Assistant Principals, custodians, cafeteria staff and teachers
  10. B-Being diligent in your lesson planning, creative clubs, and fun at your familiy events
  11. B-See it, own it, and resolve it
  12. N-Love, serve, and care for others
  13. B-Chick-Fil-A, Disney, YMCA
  14. G-Ackonwledge you don't know the answer and explain that you will find out the answer
  15. G-Be on time to work, be a positive role model, Use your best judegment
  16. N-Always providing great customer service
  17. I-Welcoming, In unifiorm, Organized
  18. I-Have a positive attitude, engage in conversation and be there for the families and kids
  19. O-Listen to their concerns, use a calm tone, be clear with the facts, and set expectations
  20. B-Ask about their day, get to know them and other kids names, build a relationship
  21. B-Put in your pocket, backpack, or cabinets
  22. I-Show up, smile, and make a difference in the kids lives
  23. I-Away from the kids and families while they remain in our sight
  24. I-Caring and Honesty