Listen to theirconcerns, use acalm tone, beclear with thefacts, and setexpectationsAlwaysprovidinggreatcustomerserviceWelcoming,In unifiorm,OrganizedBeing diligent inyour lessonplanning,creative clubs,and fun at yourfamiliy eventsYMCAshirt/sweatshirt,closed-toeshoes,black/khakibottomsSee it,own it,andresolve itTheFamiliesPrincipals,AssistantPrincipals,custodians,cafeteria staffand teachersRespect andResponsibilityIn-personmeeting,phone/text,ParentSquareBe on time towork, be apositive rolemodel, Useyour bestjudegmentAsk about theirday, get toknow them andother kidsnames, build arelationshipHave a positiveattitude, engagein conversationand be there forthe families andkidsSchoolstaff,families andthe the kidsAway fromthe kids andfamilies whilethey remainin our sightAckonwledgeyou don't knowthe answer andexplain that youwill find out theanswerChick-Fil-A, Disney,YMCAPut in yourpocket,backpack,or cabinetsSay hello andbe friendly andremember yourepresent theYMCAShow up,smile, andmake adifference inthe kids livesLove,serve,and carefor othersCaringandHonestyPTO events,help with schoolbreakfast, andschoolfunctions/eventsParentalguardiansand programdirectorsListen to theirconcerns, use acalm tone, beclear with thefacts, and setexpectationsAlwaysprovidinggreatcustomerserviceWelcoming,In unifiorm,OrganizedBeing diligent inyour lessonplanning,creative clubs,and fun at yourfamiliy eventsYMCAshirt/sweatshirt,closed-toeshoes,black/khakibottomsSee it,own it,andresolve itTheFamiliesPrincipals,AssistantPrincipals,custodians,cafeteria staffand teachersRespect andResponsibilityIn-personmeeting,phone/text,ParentSquareBe on time towork, be apositive rolemodel, Useyour bestjudegmentAsk about theirday, get toknow them andother kidsnames, build arelationshipHave a positiveattitude, engagein conversationand be there forthe families andkidsSchoolstaff,families andthe the kidsAway fromthe kids andfamilies whilethey remainin our sightAckonwledgeyou don't knowthe answer andexplain that youwill find out theanswerChick-Fil-A, Disney,YMCAPut in yourpocket,backpack,or cabinetsSay hello andbe friendly andremember yourepresent theYMCAShow up,smile, andmake adifference inthe kids livesLove,serve,and carefor othersCaringandHonestyPTO events,help with schoolbreakfast, andschoolfunctions/eventsParentalguardiansand programdirectors

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
I
4
B
5
N
6
B
7
O
8
O
9
G
10
G
11
G
12
B
13
I
14
G
15
I
16
G
17
B
18
B
19
N
20
I
21
N
22
I
23
O
24
O
  1. O-Listen to their concerns, use a calm tone, be clear with the facts, and set expectations
  2. N-Always providing great customer service
  3. I-Welcoming, In unifiorm, Organized
  4. B-Being diligent in your lesson planning, creative clubs, and fun at your familiy events
  5. N-YMCA shirt/sweatshirt, closed-toe shoes, black/khaki bottoms
  6. B-See it, own it, and resolve it
  7. O-The Families
  8. O-Principals, Assistant Principals, custodians, cafeteria staff and teachers
  9. G-Respect and Responsibility
  10. G-In-person meeting, phone/text, Parent Square
  11. G-Be on time to work, be a positive role model, Use your best judegment
  12. B-Ask about their day, get to know them and other kids names, build a relationship
  13. I-Have a positive attitude, engage in conversation and be there for the families and kids
  14. G-School staff, families and the the kids
  15. I-Away from the kids and families while they remain in our sight
  16. G-Ackonwledge you don't know the answer and explain that you will find out the answer
  17. B-Chick-Fil-A, Disney, YMCA
  18. B-Put in your pocket, backpack, or cabinets
  19. N-Say hello and be friendly and remember you represent the YMCA
  20. I-Show up, smile, and make a difference in the kids lives
  21. N-Love, serve, and care for others
  22. I-Caring and Honesty
  23. O-PTO events, help with school breakfast, and school functions/events
  24. O-Parental guardians and program directors