Schoolstaff,families andthe the kidsRespect andResponsibilityBeing diligent inyour lessonplanning,creative clubs,and fun at yourfamiliy eventsHave a positiveattitude, engagein conversationand be there forthe families andkidsPTO events,help with schoolbreakfast, andschoolfunctions/eventsListen to theirconcerns, use acalm tone, beclear with thefacts, and setexpectationsChick-Fil-A, Disney,YMCAIn-personmeeting,phone/text,ParentSquareWelcoming,In unifiorm,OrganizedAway fromthe kids andfamilies whilethey remainin our sightAsk about theirday, get toknow them andother kidsnames, build arelationshipPut in yourpocket,backpack,or cabinetsParentalguardiansand programdirectorsBe on time towork, be apositive rolemodel, Useyour bestjudegmentCaringandHonestyShow up,smile, andmake adifference inthe kids livesLove,serve,and carefor othersPrincipals,AssistantPrincipals,custodians,cafeteria staffand teachersSay hello andbe friendly andremember yourepresent theYMCAAlwaysprovidinggreatcustomerserviceSee it,own it,andresolve itTheFamiliesAckonwledgeyou don't knowthe answer andexplain that youwill find out theanswerYMCAshirt/sweatshirt,closed-toeshoes,black/khakibottomsSchoolstaff,families andthe the kidsRespect andResponsibilityBeing diligent inyour lessonplanning,creative clubs,and fun at yourfamiliy eventsHave a positiveattitude, engagein conversationand be there forthe families andkidsPTO events,help with schoolbreakfast, andschoolfunctions/eventsListen to theirconcerns, use acalm tone, beclear with thefacts, and setexpectationsChick-Fil-A, Disney,YMCAIn-personmeeting,phone/text,ParentSquareWelcoming,In unifiorm,OrganizedAway fromthe kids andfamilies whilethey remainin our sightAsk about theirday, get toknow them andother kidsnames, build arelationshipPut in yourpocket,backpack,or cabinetsParentalguardiansand programdirectorsBe on time towork, be apositive rolemodel, Useyour bestjudegmentCaringandHonestyShow up,smile, andmake adifference inthe kids livesLove,serve,and carefor othersPrincipals,AssistantPrincipals,custodians,cafeteria staffand teachersSay hello andbe friendly andremember yourepresent theYMCAAlwaysprovidinggreatcustomerserviceSee it,own it,andresolve itTheFamiliesAckonwledgeyou don't knowthe answer andexplain that youwill find out theanswerYMCAshirt/sweatshirt,closed-toeshoes,black/khakibottoms

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
B
4
I
5
O
6
O
7
B
8
G
9
I
10
I
11
B
12
B
13
O
14
G
15
I
16
I
17
N
18
O
19
N
20
N
21
B
22
O
23
G
24
N
  1. G-School staff, families and the the kids
  2. G-Respect and Responsibility
  3. B-Being diligent in your lesson planning, creative clubs, and fun at your familiy events
  4. I-Have a positive attitude, engage in conversation and be there for the families and kids
  5. O-PTO events, help with school breakfast, and school functions/events
  6. O-Listen to their concerns, use a calm tone, be clear with the facts, and set expectations
  7. B-Chick-Fil-A, Disney, YMCA
  8. G-In-person meeting, phone/text, Parent Square
  9. I-Welcoming, In unifiorm, Organized
  10. I-Away from the kids and families while they remain in our sight
  11. B-Ask about their day, get to know them and other kids names, build a relationship
  12. B-Put in your pocket, backpack, or cabinets
  13. O-Parental guardians and program directors
  14. G-Be on time to work, be a positive role model, Use your best judegment
  15. I-Caring and Honesty
  16. I-Show up, smile, and make a difference in the kids lives
  17. N-Love, serve, and care for others
  18. O-Principals, Assistant Principals, custodians, cafeteria staff and teachers
  19. N-Say hello and be friendly and remember you represent the YMCA
  20. N-Always providing great customer service
  21. B-See it, own it, and resolve it
  22. O-The Families
  23. G-Ackonwledge you don't know the answer and explain that you will find out the answer
  24. N-YMCA shirt/sweatshirt, closed-toe shoes, black/khaki bottoms