Being diligent inyour lessonplanning,creative clubs,and fun at yourfamiliy eventsAsk about theirday, get toknow them andother kidsnames, build arelationshipAway fromthe kids andfamilies whilethey remainin our sightAckonwledgeyou don't knowthe answer andexplain that youwill find out theanswerTheFamiliesYMCAshirt/sweatshirt,closed-toeshoes,black/khakibottomsRespect andResponsibilitySay hello andbe friendly andremember yourepresent theYMCAHave a positiveattitude, engagein conversationand be there forthe families andkidsAlwaysprovidinggreatcustomerservicePrincipals,AssistantPrincipals,custodians,cafeteria staffand teachersSee it,own it,andresolve itCaringandHonestyWelcoming,In unifiorm,OrganizedShow up,smile, andmake adifference inthe kids livesParentalguardiansand programdirectorsPTO events,help with schoolbreakfast, andschoolfunctions/eventsPut in yourpocket,backpack,or cabinetsIn-personmeeting,phone/text,ParentSquareBe on time towork, be apositive rolemodel, Useyour bestjudegmentChick-Fil-A, Disney,YMCASchoolstaff,families andthe the kidsLove,serve,and carefor othersListen to theirconcerns, use acalm tone, beclear with thefacts, and setexpectationsBeing diligent inyour lessonplanning,creative clubs,and fun at yourfamiliy eventsAsk about theirday, get toknow them andother kidsnames, build arelationshipAway fromthe kids andfamilies whilethey remainin our sightAckonwledgeyou don't knowthe answer andexplain that youwill find out theanswerTheFamiliesYMCAshirt/sweatshirt,closed-toeshoes,black/khakibottomsRespect andResponsibilitySay hello andbe friendly andremember yourepresent theYMCAHave a positiveattitude, engagein conversationand be there forthe families andkidsAlwaysprovidinggreatcustomerservicePrincipals,AssistantPrincipals,custodians,cafeteria staffand teachersSee it,own it,andresolve itCaringandHonestyWelcoming,In unifiorm,OrganizedShow up,smile, andmake adifference inthe kids livesParentalguardiansand programdirectorsPTO events,help with schoolbreakfast, andschoolfunctions/eventsPut in yourpocket,backpack,or cabinetsIn-personmeeting,phone/text,ParentSquareBe on time towork, be apositive rolemodel, Useyour bestjudegmentChick-Fil-A, Disney,YMCASchoolstaff,families andthe the kidsLove,serve,and carefor othersListen to theirconcerns, use acalm tone, beclear with thefacts, and setexpectations

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
I
4
G
5
O
6
N
7
G
8
N
9
I
10
N
11
O
12
B
13
I
14
I
15
I
16
O
17
O
18
B
19
G
20
G
21
B
22
G
23
N
24
O
  1. B-Being diligent in your lesson planning, creative clubs, and fun at your familiy events
  2. B-Ask about their day, get to know them and other kids names, build a relationship
  3. I-Away from the kids and families while they remain in our sight
  4. G-Ackonwledge you don't know the answer and explain that you will find out the answer
  5. O-The Families
  6. N-YMCA shirt/sweatshirt, closed-toe shoes, black/khaki bottoms
  7. G-Respect and Responsibility
  8. N-Say hello and be friendly and remember you represent the YMCA
  9. I-Have a positive attitude, engage in conversation and be there for the families and kids
  10. N-Always providing great customer service
  11. O-Principals, Assistant Principals, custodians, cafeteria staff and teachers
  12. B-See it, own it, and resolve it
  13. I-Caring and Honesty
  14. I-Welcoming, In unifiorm, Organized
  15. I-Show up, smile, and make a difference in the kids lives
  16. O-Parental guardians and program directors
  17. O-PTO events, help with school breakfast, and school functions/events
  18. B-Put in your pocket, backpack, or cabinets
  19. G-In-person meeting, phone/text, Parent Square
  20. G-Be on time to work, be a positive role model, Use your best judegment
  21. B-Chick-Fil-A, Disney, YMCA
  22. G-School staff, families and the the kids
  23. N-Love, serve, and care for others
  24. O-Listen to their concerns, use a calm tone, be clear with the facts, and set expectations