Calls ita loanCalls andacts like theyhave nevercalled inbeforeInterruptsyou afterasking aquestionThinks weare rocketmortgage"What'stheinterest?""What isthepayback?"AsksabouttaxesAsks tospeakwithmanagercalls 3times inone dayReversemortgageDQGets weirdwhen youask foremailHas neverbeen toourwebsiteSays yournameincorrectlyThinkswe offer30 yearsWants tospeak withIM withoutprequalifyingFromineligblestateClosed/lostdoesn'trememberapplyingCalls andhangs upwithoutspeakingRequestsnew IMfor noreasonIs havingtroublewithtechnologyGets ourcompany'snamewrong"I don'twant toput mysocial in""Does asoft pullhurt myscore?"Complainsabout nothearing from IMwhen IM hasreached out alotCalls ita loanCalls andacts like theyhave nevercalled inbeforeInterruptsyou afterasking aquestionThinks weare rocketmortgage"What'stheinterest?""What isthepayback?"AsksabouttaxesAsks tospeakwithmanagercalls 3times inone dayReversemortgageDQGets weirdwhen youask foremailHas neverbeen toourwebsiteSays yournameincorrectlyThinkswe offer30 yearsWants tospeak withIM withoutprequalifyingFromineligblestateClosed/lostdoesn'trememberapplyingCalls andhangs upwithoutspeakingRequestsnew IMfor noreasonIs havingtroublewithtechnologyGets ourcompany'snamewrong"I don'twant toput mysocial in""Does asoft pullhurt myscore?"Complainsabout nothearing from IMwhen IM hasreached out alot

Homeowner Support Specialist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls it a loan
  2. Calls and acts like they have never called in before
  3. Interrupts you after asking a question
  4. Thinks we are rocket mortgage
  5. "What's the interest?"
  6. "What is the payback?"
  7. Asks about taxes
  8. Asks to speak with manager
  9. calls 3 times in one day
  10. Reverse mortgage DQ
  11. Gets weird when you ask for email
  12. Has never been to our website
  13. Says your name incorrectly
  14. Thinks we offer 30 years
  15. Wants to speak with IM without prequalifying
  16. From ineligble state
  17. Closed/lost doesn't remember applying
  18. Calls and hangs up without speaking
  19. Requests new IM for no reason
  20. Is having trouble with technology
  21. Gets our company's name wrong
  22. "I don't want to put my social in"
  23. "Does a soft pull hurt my score?"
  24. Complains about not hearing from IM when IM has reached out a lot