Thinkswe offer30 yearsGets ourcompany'snamewrongThinks weare rocketmortgageCalls andhangs upwithoutspeakingHas neverbeen toourwebsite"What isthepayback?"Gets weirdwhen youask foremail"Does asoft pullhurt myscore?"calls 3times inone dayReversemortgageDQInterruptsyou afterasking aquestionIs havingtroublewithtechnologyClosed/lostdoesn'trememberapplyingSays yournameincorrectlyFromineligblestateWants tospeak withIM withoutprequalifyingAsksabouttaxesRequestsnew IMfor noreason"What'stheinterest?"Calls ita loanCalls andacts like theyhave nevercalled inbeforeComplainsabout nothearing from IMwhen IM hasreached out alotAsks tospeakwithmanager"I don'twant toput mysocial in"Thinkswe offer30 yearsGets ourcompany'snamewrongThinks weare rocketmortgageCalls andhangs upwithoutspeakingHas neverbeen toourwebsite"What isthepayback?"Gets weirdwhen youask foremail"Does asoft pullhurt myscore?"calls 3times inone dayReversemortgageDQInterruptsyou afterasking aquestionIs havingtroublewithtechnologyClosed/lostdoesn'trememberapplyingSays yournameincorrectlyFromineligblestateWants tospeak withIM withoutprequalifyingAsksabouttaxesRequestsnew IMfor noreason"What'stheinterest?"Calls ita loanCalls andacts like theyhave nevercalled inbeforeComplainsabout nothearing from IMwhen IM hasreached out alotAsks tospeakwithmanager"I don'twant toput mysocial in"

Homeowner Support Specialist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thinks we offer 30 years
  2. Gets our company's name wrong
  3. Thinks we are rocket mortgage
  4. Calls and hangs up without speaking
  5. Has never been to our website
  6. "What is the payback?"
  7. Gets weird when you ask for email
  8. "Does a soft pull hurt my score?"
  9. calls 3 times in one day
  10. Reverse mortgage DQ
  11. Interrupts you after asking a question
  12. Is having trouble with technology
  13. Closed/lost doesn't remember applying
  14. Says your name incorrectly
  15. From ineligble state
  16. Wants to speak with IM without prequalifying
  17. Asks about taxes
  18. Requests new IM for no reason
  19. "What's the interest?"
  20. Calls it a loan
  21. Calls and acts like they have never called in before
  22. Complains about not hearing from IM when IM has reached out a lot
  23. Asks to speak with manager
  24. "I don't want to put my social in"