Gets weirdwhen youask foremailSays yournameincorrectlyFromineligblestate"Does asoft pullhurt myscore?"calls 3times inone dayThinks weare rocketmortgageHas neverbeen toourwebsiteThinkswe offer30 yearsIs havingtroublewithtechnologyCalls andacts like theyhave nevercalled inbeforeRequestsnew IMfor noreasonCalls andhangs upwithoutspeakingWants tospeak withIM withoutprequalifying"What'stheinterest?""What isthepayback?"Asksabouttaxes"I don'twant toput mysocial in"Calls ita loanClosed/lostdoesn'trememberapplyingGets ourcompany'snamewrongReversemortgageDQComplainsabout nothearing from IMwhen IM hasreached out alotInterruptsyou afterasking aquestionAsks tospeakwithmanagerGets weirdwhen youask foremailSays yournameincorrectlyFromineligblestate"Does asoft pullhurt myscore?"calls 3times inone dayThinks weare rocketmortgageHas neverbeen toourwebsiteThinkswe offer30 yearsIs havingtroublewithtechnologyCalls andacts like theyhave nevercalled inbeforeRequestsnew IMfor noreasonCalls andhangs upwithoutspeakingWants tospeak withIM withoutprequalifying"What'stheinterest?""What isthepayback?"Asksabouttaxes"I don'twant toput mysocial in"Calls ita loanClosed/lostdoesn'trememberapplyingGets ourcompany'snamewrongReversemortgageDQComplainsabout nothearing from IMwhen IM hasreached out alotInterruptsyou afterasking aquestionAsks tospeakwithmanager

Homeowner Support Specialist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Gets weird when you ask for email
  2. Says your name incorrectly
  3. From ineligble state
  4. "Does a soft pull hurt my score?"
  5. calls 3 times in one day
  6. Thinks we are rocket mortgage
  7. Has never been to our website
  8. Thinks we offer 30 years
  9. Is having trouble with technology
  10. Calls and acts like they have never called in before
  11. Requests new IM for no reason
  12. Calls and hangs up without speaking
  13. Wants to speak with IM without prequalifying
  14. "What's the interest?"
  15. "What is the payback?"
  16. Asks about taxes
  17. "I don't want to put my social in"
  18. Calls it a loan
  19. Closed/lost doesn't remember applying
  20. Gets our company's name wrong
  21. Reverse mortgage DQ
  22. Complains about not hearing from IM when IM has reached out a lot
  23. Interrupts you after asking a question
  24. Asks to speak with manager