Thinkswe offer30 yearsCalls ita loanComplainsabout nothearing from IMwhen IM hasreached out alotWants tospeak withIM withoutprequalifyingGets ourcompany'snamewrong"What'stheinterest?"AsksabouttaxesReversemortgageDQ"I don'twant toput mysocial in"Requestsnew IMfor noreasonCalls andacts like theyhave nevercalled inbeforeThinks weare rocketmortgageSays yournameincorrectly"Does asoft pullhurt myscore?""What isthepayback?"Interruptsyou afterasking aquestionAsks tospeakwithmanagerGets weirdwhen youask foremailCalls andhangs upwithoutspeakingClosed/lostdoesn'trememberapplyingcalls 3times inone dayHas neverbeen toourwebsiteIs havingtroublewithtechnologyFromineligblestateThinkswe offer30 yearsCalls ita loanComplainsabout nothearing from IMwhen IM hasreached out alotWants tospeak withIM withoutprequalifyingGets ourcompany'snamewrong"What'stheinterest?"AsksabouttaxesReversemortgageDQ"I don'twant toput mysocial in"Requestsnew IMfor noreasonCalls andacts like theyhave nevercalled inbeforeThinks weare rocketmortgageSays yournameincorrectly"Does asoft pullhurt myscore?""What isthepayback?"Interruptsyou afterasking aquestionAsks tospeakwithmanagerGets weirdwhen youask foremailCalls andhangs upwithoutspeakingClosed/lostdoesn'trememberapplyingcalls 3times inone dayHas neverbeen toourwebsiteIs havingtroublewithtechnologyFromineligblestate

Homeowner Support Specialist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thinks we offer 30 years
  2. Calls it a loan
  3. Complains about not hearing from IM when IM has reached out a lot
  4. Wants to speak with IM without prequalifying
  5. Gets our company's name wrong
  6. "What's the interest?"
  7. Asks about taxes
  8. Reverse mortgage DQ
  9. "I don't want to put my social in"
  10. Requests new IM for no reason
  11. Calls and acts like they have never called in before
  12. Thinks we are rocket mortgage
  13. Says your name incorrectly
  14. "Does a soft pull hurt my score?"
  15. "What is the payback?"
  16. Interrupts you after asking a question
  17. Asks to speak with manager
  18. Gets weird when you ask for email
  19. Calls and hangs up without speaking
  20. Closed/lost doesn't remember applying
  21. calls 3 times in one day
  22. Has never been to our website
  23. Is having trouble with technology
  24. From ineligble state