Says yournameincorrectlycalls 3times inone day"Does asoft pullhurt myscore?""What'stheinterest?"Calls andhangs upwithoutspeakingAsksabouttaxesClosed/lostdoesn'trememberapplyingWants tospeak withIM withoutprequalifyingRequestsnew IMfor noreasonGets ourcompany'snamewrongThinks weare rocketmortgageInterruptsyou afterasking aquestionCalls andacts like theyhave nevercalled inbeforeAsks tospeakwithmanagerIs havingtroublewithtechnologyThinkswe offer30 yearsCalls ita loanHas neverbeen toourwebsite"I don'twant toput mysocial in"Complainsabout nothearing from IMwhen IM hasreached out alotFromineligblestateReversemortgageDQGets weirdwhen youask foremail"What isthepayback?"Says yournameincorrectlycalls 3times inone day"Does asoft pullhurt myscore?""What'stheinterest?"Calls andhangs upwithoutspeakingAsksabouttaxesClosed/lostdoesn'trememberapplyingWants tospeak withIM withoutprequalifyingRequestsnew IMfor noreasonGets ourcompany'snamewrongThinks weare rocketmortgageInterruptsyou afterasking aquestionCalls andacts like theyhave nevercalled inbeforeAsks tospeakwithmanagerIs havingtroublewithtechnologyThinkswe offer30 yearsCalls ita loanHas neverbeen toourwebsite"I don'twant toput mysocial in"Complainsabout nothearing from IMwhen IM hasreached out alotFromineligblestateReversemortgageDQGets weirdwhen youask foremail"What isthepayback?"

Homeowner Support Specialist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Says your name incorrectly
  2. calls 3 times in one day
  3. "Does a soft pull hurt my score?"
  4. "What's the interest?"
  5. Calls and hangs up without speaking
  6. Asks about taxes
  7. Closed/lost doesn't remember applying
  8. Wants to speak with IM without prequalifying
  9. Requests new IM for no reason
  10. Gets our company's name wrong
  11. Thinks we are rocket mortgage
  12. Interrupts you after asking a question
  13. Calls and acts like they have never called in before
  14. Asks to speak with manager
  15. Is having trouble with technology
  16. Thinks we offer 30 years
  17. Calls it a loan
  18. Has never been to our website
  19. "I don't want to put my social in"
  20. Complains about not hearing from IM when IM has reached out a lot
  21. From ineligble state
  22. Reverse mortgage DQ
  23. Gets weird when you ask for email
  24. "What is the payback?"