wonderfulI understandthis isfrustrating....DefinitelyThankyouUsetheirNameExcellentUnfortunately(then givethem asolution)Let metake careof thatright nowI'm sorryto hearthatWhat Ican dois....AlrightyCertainlyIappreciateyourpatienceGreatI apologize,can youpleaserepeat that?SplendidAbsolutelyThe adjusterhas thatinformation, letme get youtheir contactinformationSuperThanksforsharingthat....MarvelousCan youpleasespell thatout for me?OnemomentpleaseFreeSpaceI'd behappyto helpwonderfulI understandthis isfrustrating....DefinitelyThankyouUsetheirNameExcellentUnfortunately(then givethem asolution)Let metake careof thatright nowI'm sorryto hearthatWhat Ican dois....AlrightyCertainlyIappreciateyourpatienceGreatI apologize,can youpleaserepeat that?SplendidAbsolutelyThe adjusterhas thatinformation, letme get youtheir contactinformationSuperThanksforsharingthat....MarvelousCan youpleasespell thatout for me?OnemomentpleaseFreeSpaceI'd behappyto help

Positive Words and Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. wonderful
  2. I understand this is frustrating....
  3. Definitely
  4. Thank you
  5. Use their Name
  6. Excellent
  7. Unfortunately (then give them a solution)
  8. Let me take care of that right now
  9. I'm sorry to hear that
  10. What I can do is....
  11. Alrighty
  12. Certainly
  13. I appreciate your patience
  14. Great
  15. I apologize, can you please repeat that?
  16. Splendid
  17. Absolutely
  18. The adjuster has that information, let me get you their contact information
  19. Super
  20. Thanks for sharing that....
  21. Marvelous
  22. Can you please spell that out for me?
  23. One moment please
  24. Free Space
  25. I'd be happy to help