SplendidMarvelousI understandthis isfrustrating....I apologize,can youpleaserepeat that?ThankyouI'm sorryto hearthatDefinitelyWhat Ican dois....ExcellentCan youpleasespell thatout for me?wonderfulLet metake careof thatright nowThe adjusterhas thatinformation, letme get youtheir contactinformationFreeSpaceThanksforsharingthat....AlrightyUsetheirNameCertainlyIappreciateyourpatienceI'd behappyto helpAbsolutelySuperOnemomentpleaseGreatUnfortunately(then givethem asolution)SplendidMarvelousI understandthis isfrustrating....I apologize,can youpleaserepeat that?ThankyouI'm sorryto hearthatDefinitelyWhat Ican dois....ExcellentCan youpleasespell thatout for me?wonderfulLet metake careof thatright nowThe adjusterhas thatinformation, letme get youtheir contactinformationFreeSpaceThanksforsharingthat....AlrightyUsetheirNameCertainlyIappreciateyourpatienceI'd behappyto helpAbsolutelySuperOnemomentpleaseGreatUnfortunately(then givethem asolution)

Positive Words and Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Splendid
  2. Marvelous
  3. I understand this is frustrating....
  4. I apologize, can you please repeat that?
  5. Thank you
  6. I'm sorry to hear that
  7. Definitely
  8. What I can do is....
  9. Excellent
  10. Can you please spell that out for me?
  11. wonderful
  12. Let me take care of that right now
  13. The adjuster has that information, let me get you their contact information
  14. Free Space
  15. Thanks for sharing that....
  16. Alrighty
  17. Use their Name
  18. Certainly
  19. I appreciate your patience
  20. I'd be happy to help
  21. Absolutely
  22. Super
  23. One moment please
  24. Great
  25. Unfortunately (then give them a solution)