I'm sorryto hearthatThanksforsharingthat....ExcellentwonderfulThankyouLet metake careof thatright nowI apologize,can youpleaserepeat that?CertainlyI'd behappyto helpI understandthis isfrustrating....AlrightyCan youpleasespell thatout for me?SplendidWhat Ican dois....UsetheirNameAbsolutelyIappreciateyourpatienceSuperGreatMarvelousOnemomentpleaseDefinitelyThe adjusterhas thatinformation, letme get youtheir contactinformationFreeSpaceUnfortunately(then givethem asolution)I'm sorryto hearthatThanksforsharingthat....ExcellentwonderfulThankyouLet metake careof thatright nowI apologize,can youpleaserepeat that?CertainlyI'd behappyto helpI understandthis isfrustrating....AlrightyCan youpleasespell thatout for me?SplendidWhat Ican dois....UsetheirNameAbsolutelyIappreciateyourpatienceSuperGreatMarvelousOnemomentpleaseDefinitelyThe adjusterhas thatinformation, letme get youtheir contactinformationFreeSpaceUnfortunately(then givethem asolution)

Positive Words and Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm sorry to hear that
  2. Thanks for sharing that....
  3. Excellent
  4. wonderful
  5. Thank you
  6. Let me take care of that right now
  7. I apologize, can you please repeat that?
  8. Certainly
  9. I'd be happy to help
  10. I understand this is frustrating....
  11. Alrighty
  12. Can you please spell that out for me?
  13. Splendid
  14. What I can do is....
  15. Use their Name
  16. Absolutely
  17. I appreciate your patience
  18. Super
  19. Great
  20. Marvelous
  21. One moment please
  22. Definitely
  23. The adjuster has that information, let me get you their contact information
  24. Free Space
  25. Unfortunately (then give them a solution)