I'd behappyto helpI apologize,can youpleaserepeat that?ExcellentI understandthis isfrustrating....Unfortunately(then givethem asolution)OnemomentpleaseMarvelousLet metake careof thatright nowCertainlyCan youpleasespell thatout for me?wonderfulFreeSpaceWhat Ican dois....GreatSplendidAbsolutelyDefinitelyThe adjusterhas thatinformation, letme get youtheir contactinformationAlrightyI'm sorryto hearthatThanksforsharingthat....UsetheirNameThankyouIappreciateyourpatienceSuperI'd behappyto helpI apologize,can youpleaserepeat that?ExcellentI understandthis isfrustrating....Unfortunately(then givethem asolution)OnemomentpleaseMarvelousLet metake careof thatright nowCertainlyCan youpleasespell thatout for me?wonderfulFreeSpaceWhat Ican dois....GreatSplendidAbsolutelyDefinitelyThe adjusterhas thatinformation, letme get youtheir contactinformationAlrightyI'm sorryto hearthatThanksforsharingthat....UsetheirNameThankyouIappreciateyourpatienceSuper

Positive Words and Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'd be happy to help
  2. I apologize, can you please repeat that?
  3. Excellent
  4. I understand this is frustrating....
  5. Unfortunately (then give them a solution)
  6. One moment please
  7. Marvelous
  8. Let me take care of that right now
  9. Certainly
  10. Can you please spell that out for me?
  11. wonderful
  12. Free Space
  13. What I can do is....
  14. Great
  15. Splendid
  16. Absolutely
  17. Definitely
  18. The adjuster has that information, let me get you their contact information
  19. Alrighty
  20. I'm sorry to hear that
  21. Thanks for sharing that....
  22. Use their Name
  23. Thank you
  24. I appreciate your patience
  25. Super