ExcellentFreeSpaceThankyouOnemomentpleaseSuperMarvelousLet metake careof thatright nowIappreciateyourpatienceThe adjusterhas thatinformation, letme get youtheir contactinformationI understandthis isfrustrating....Thanksforsharingthat....CertainlyI'm sorryto hearthatUnfortunately(then givethem asolution)AlrightyWhat Ican dois....GreatSplendidDefinitelyI'd behappyto helpwonderfulI apologize,can youpleaserepeat that?UsetheirNameAbsolutelyCan youpleasespell thatout for me?ExcellentFreeSpaceThankyouOnemomentpleaseSuperMarvelousLet metake careof thatright nowIappreciateyourpatienceThe adjusterhas thatinformation, letme get youtheir contactinformationI understandthis isfrustrating....Thanksforsharingthat....CertainlyI'm sorryto hearthatUnfortunately(then givethem asolution)AlrightyWhat Ican dois....GreatSplendidDefinitelyI'd behappyto helpwonderfulI apologize,can youpleaserepeat that?UsetheirNameAbsolutelyCan youpleasespell thatout for me?

Positive Words and Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Excellent
  2. Free Space
  3. Thank you
  4. One moment please
  5. Super
  6. Marvelous
  7. Let me take care of that right now
  8. I appreciate your patience
  9. The adjuster has that information, let me get you their contact information
  10. I understand this is frustrating....
  11. Thanks for sharing that....
  12. Certainly
  13. I'm sorry to hear that
  14. Unfortunately (then give them a solution)
  15. Alrighty
  16. What I can do is....
  17. Great
  18. Splendid
  19. Definitely
  20. I'd be happy to help
  21. wonderful
  22. I apologize, can you please repeat that?
  23. Use their Name
  24. Absolutely
  25. Can you please spell that out for me?