This bingo card has 25 words: Excellent, I understand this is frustrating...., Unfortunately (then give them a solution), wonderful, Thanks for sharing that...., What I can do is...., I appreciate your patience, Definitely, I'd be happy to help, One moment please, Absolutely, The adjuster has that information, let me get you their contact information, Free Space, I'm sorry to hear that, Thank you, Great, Certainly, Use their Name, Let me take care of that right now, I apologize, can you please repeat that?, Can you please spell that out for me?, Super, Alrighty, Marvelous and Splendid.
Soft Skills Bingo | Bingo Card 1: Common Customer Service Phrases | Number Bingo 1-75 | Respond Actively | QA PHRASING BINGO
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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