(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Educated customer on warranty reservices
Used distancing language to keep the customer on your side
Turned negatives into positives
Asked the 2 feedback questions
Provided 2 solutions to a customers issue
Recapped all changes made and future payments/services
Saved a customer using a consultation or reservice offer
Made a customer laugh
Follow the roadmap to a save perfectly
Set proper expectations with the customer
Used a closing statement after an offer/objection response
Turned a frustrated customer into a happy one
Used empathy language and tone
Answered agreement question and went into building value without a pause
Asked additional probing questions
Made a customer smile
Used a pride/sincerity statement or closing statement
Got 3+ hard No’s
Used and either/or closing statement
Overcame more than 1 objection
Avoided negative words (I.e. can’t, possibly, if, bill, etc…)
