Used a closingstatement afteranoffer/objectionresponseRecapped allchanges madeand futurepayments/servicesUseddistancinglanguage tokeep thecustomer onyour sideOvercamemore than1objectionAnsweredagreementquestion andwent intobuilding valuewithout a pauseTurned afrustratedcustomerinto a happyoneMade acustomersmileTurnednegativesintopositivesAvoidednegative words(I.e. can’t,possibly, if, bill,etc…)Saved acustomerusing aconsultation orreservice offerUsed apride/sinceritystatement orclosingstatementUsedassumptivelanguageAsked the2feedbackquestionsProvided 2solutions toa customersissueUsecustomersname 3+timesGot 3+hardNo’sUsedempathylanguageand toneBuilt valuebeforeoffering aconcessionUsed andeither/orclosingstatementMade acustomerlaughSet properexpectationswith thecustomerFollow theroadmapto a saveperfectlyEducatedcustomeron warrantyreservicesAskedadditionalprobingquestionsUsed a closingstatement afteranoffer/objectionresponseRecapped allchanges madeand futurepayments/servicesUseddistancinglanguage tokeep thecustomer onyour sideOvercamemore than1objectionAnsweredagreementquestion andwent intobuilding valuewithout a pauseTurned afrustratedcustomerinto a happyoneMade acustomersmileTurnednegativesintopositivesAvoidednegative words(I.e. can’t,possibly, if, bill,etc…)Saved acustomerusing aconsultation orreservice offerUsed apride/sinceritystatement orclosingstatementUsedassumptivelanguageAsked the2feedbackquestionsProvided 2solutions toa customersissueUsecustomersname 3+timesGot 3+hardNo’sUsedempathylanguageand toneBuilt valuebeforeoffering aconcessionUsed andeither/orclosingstatementMade acustomerlaughSet properexpectationswith thecustomerFollow theroadmapto a saveperfectlyEducatedcustomeron warrantyreservicesAskedadditionalprobingquestions

aCare Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used a closing statement after an offer/objection response
  2. Recapped all changes made and future payments/services
  3. Used distancing language to keep the customer on your side
  4. Overcame more than 1 objection
  5. Answered agreement question and went into building value without a pause
  6. Turned a frustrated customer into a happy one
  7. Made a customer smile
  8. Turned negatives into positives
  9. Avoided negative words (I.e. can’t, possibly, if, bill, etc…)
  10. Saved a customer using a consultation or reservice offer
  11. Used a pride/sincerity statement or closing statement
  12. Used assumptive language
  13. Asked the 2 feedback questions
  14. Provided 2 solutions to a customers issue
  15. Use customers name 3+ times
  16. Got 3+ hard No’s
  17. Used empathy language and tone
  18. Built value before offering a concession
  19. Used and either/or closing statement
  20. Made a customer laugh
  21. Set proper expectations with the customer
  22. Follow the roadmap to a save perfectly
  23. Educated customer on warranty reservices
  24. Asked additional probing questions