(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient doesn’t know what the medication is/what’s it’s used for
Patient wants us to call for an override on a medication
Customer wants to know if we have a C2 in stock without having a script with us
Patient tries to fill a expired Rx
Patient doesn’t have insurance card on them but claims they have insurance
Customer wants to transfer a C2
“I’m going out of town/on vacation”
“Can you ring these couple items up for me”
“I need my ____ color/shape pill”
“You guys called me about something (they have no clue what it was about)”
Patient shows up after we are closed and asks if they can still get their medication
“Does Goodrx have a better price”
Customer hands you a non-pharmacy insurance card
“My insurance hasn’t changed”
“I have a coupon”
Customer hands you insurance after you check them out
“I only paid $____ amount last time”
“What do you mean there’s no refills”
Customer is on phone the whole time they are at being waited on
Patients the prescription a “subscription”
“Can you give me some to hold me over”
“What time do you guys close for lunch/the day”
“I was told it would be done after ___ o’clock”
“I guess I’ll just die”
Doctor sends over incorrect amount/day supply of medication
“Just fill everything that can be filled”
“My doctor said they sent it over”
“I didn’t know you guys closed at ___”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“It’s in the fridge”
Patient wants us to call the doctor
Patient doesn’t have a ID for a control substance
Patient says something about their being no line
Patient doesn’t know the DOB for who they are picking up for
Patient gives you a coupon after you check them out
Too soon to refill a medication but the patient is “out of meds “
Patient “lost” medication
Patient only wants a specific brand of drug
“I get stuff here all of the time”
“Well how long is that going to take”
“You guys are busy today aren’t you”
“I got a message/call saying it was ready!”
“I always have an issue/problem when I come here”
Patient wants to pay cash for a control
Candle breaks
“I’m calling to see if my Rx is ready”
Patient pronounces a medication completely wrong
Patients control (C2-4) medication is out of stock
“What is/why do I need a PA”
“It was supposed to be done yesterday”
Patient asks if we close for lunch on the weekdays
“I just took my last one”
Patient stands in line just to ask where something is in store
Wboro Apothecary picks up meds for customer without them knowing
Patient wants us to call another pharmacy to see if a drug is in stock
Patient walks up to pickup window that nobody is at
“They said they did the PA already”
“This happens every month”
“You didn’t ask for my ID last time”
Customer here to pick up Rx but it was RTS
“It didn’t cost this much last time”
“Do I have to wait in line again”
Wants a control filled early
“Why doesn’t my insurance cover it”
“Why do you need my ID”
“I’m completely out (with no refills left)”
Customer wants to return a medication
Patient wants to talk to the pharmacist
Patient is mad because we have to call dr to clarify an Rx
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient wants to transfer (in or out)
“I called this in ___ days ago”
Patient comes to pick up an Rx that’s not filled right before we close
Same patient calls back to back
“It’s just a bottle/pack. How hard is it to put a label on it”
“They told me that it would be in today”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
