(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Doctor sends over incorrect amount/day supply of medication
Patient wants us to call another pharmacy to see if a drug is in stock
“I just took my last one”
Patient says something about their being no line
“I’m completely out (with no refills left)”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“Can you ring these couple items up for me”
“They told me that it would be in today”
“It was supposed to be done yesterday”
Patient wants to transfer (in or out)
Patient doesn’t know who/where their doctor is
Patient wants us to call the insurance
“Does Goodrx have a better price”
“I didn’t know you guys closed at ___”
Patient shows up after we are closed and asks if they can still get their medication
Patient asks if we close for lunch on the weekdays
“I’m going out of town/on vacation”
Patient wants us to call for an override on a medication
“I was told it would be done after ___ o’clock”
“This happens every month”
“I got a message/call saying it was ready!”
“It’s in the fridge”
Too soon to refill a medication but the patient is “out of meds “
Patient is mad because we have to call dr to clarify an Rx
Patient stands in line just to ask where something is in store
Patients the prescription a “subscription”
“I’m calling to see if my Rx is ready”
“I need my ____ color/shape pill”
“What time do you guys close for lunch/the day”
Customer hands you insurance after you check them out
“Well how long is that going to take”
Patient wants to pay cash for a control
Patient pronounces a medication completely wrong
Patient doesn’t know what the medication is/what’s it’s used for
“You guys called me about something (they have no clue what it was about)”
“Can you give me some to hold me over”
Wboro Apothecary picks up meds for customer without them knowing
“I always have an issue/problem when I come here”
“My doctor said they sent it over”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“Do I have to wait in line again”
Patients control (C2-4) medication is out of stock
“It’s just a bottle/pack. How hard is it to put a label on it”
“My insurance hasn’t changed”
“Why do you need my ID”
Customer here to pick up Rx but it was RTS
Patient wants us to call the doctor
“I have a coupon”
“You didn’t ask for my ID last time”
Wants a control filled early
Patient only wants a specific brand of drug
Patient walks up to pickup window that nobody is at
Customer wants to know if we have a C2 in stock without having a script with us
Patient doesn’t have a ID for a control substance
Patient gives you a coupon after you check them out
Patient doesn’t know the DOB for who they are picking up for
Patient doesn’t have insurance card on them but claims they have insurance
Customer wants to return a medication
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“They said they did the PA already”
“I guess I’ll just die”
“I only paid $____ amount last time”
“What is/why do I need a PA”
Candle breaks
“I get stuff here all of the time”
“You guys are busy today aren’t you”
Patient “lost” medication
“Just fill everything that can be filled”
Customer wants to transfer a C2
Same patient calls back to back
“What do you mean there’s no refills”
Patient tries to fill a expired Rx
“It didn’t cost this much last time”
Patient wants to talk to the pharmacist
Patient comes to pick up an Rx that’s not filled right before we close
Customer is on phone the whole time they are at being waited on
