(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer is on phone the whole time they are at being waited on
“This happens every month”
Customer wants to return a medication
“I got a message/call saying it was ready!”
“You guys are busy today aren’t you”
“I called this in ___ days ago”
Patients the prescription a “subscription”
“I have a coupon”
Patient doesn’t have insurance card on them but claims they have insurance
Patient is mad because we have to call dr to clarify an Rx
Customer hands you a non-pharmacy insurance card
Patient wants to transfer (in or out)
“It didn’t cost this much last time”
Patient wants us to call another pharmacy to see if a drug is in stock
Patient wants us to call the insurance
“What is/why do I need a PA”
“Does Goodrx have a better price”
“It’s just a bottle/pack. How hard is it to put a label on it”
Wants a control filled early
Candle breaks
Patient wants to talk to the pharmacist
“It was supposed to be done yesterday”
Patient tries to fill a expired Rx
Patient says something about their being no line
“You guys called me about something (they have no clue what it was about)”
“I was told it would be done after ___ o’clock”
Patients control (C2-4) medication is out of stock
“I just took my last one”
Patient asks if we close for lunch on the weekdays
Patient wants us to call the doctor
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Customer hands you insurance after you check them out
Customer wants to know if we have a C2 in stock without having a script with us
Same patient calls back to back
Patient doesn’t know the DOB for who they are picking up for
“Why do you need my ID”
“I only paid $____ amount last time”
“Can you ring these couple items up for me”
“Can you give me some to hold me over”
Patient pronounces a medication completely wrong
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Too soon to refill a medication but the patient is “out of meds “
“I’m completely out (with no refills left)”
Patient shows up after we are closed and asks if they can still get their medication
Patient wants us to call for an override on a medication
“I’m calling to see if my Rx is ready”
“What time do you guys close for lunch/the day”
“It’s in the fridge”
“They said they did the PA already”
“My insurance hasn’t changed”
Patient gives you a coupon after you check them out
Patient comes to pick up an Rx that’s not filled right before we close
“What do you mean there’s no refills”
Patient “lost” medication
Patient doesn’t have a ID for a control substance
“I need my ____ color/shape pill”
Patient doesn’t know what the medication is/what’s it’s used for
Doctor sends over incorrect amount/day supply of medication
“Well how long is that going to take”
“Just fill everything that can be filled”
Patient stands in line just to ask where something is in store
Customer wants to transfer a C2
“I didn’t know you guys closed at ___”
“I get stuff here all of the time”
“Do I have to wait in line again”
Customer here to pick up Rx but it was RTS
“You didn’t ask for my ID last time”
“I’m going out of town/on vacation”
“Why doesn’t my insurance cover it”
“I always have an issue/problem when I come here”
“They told me that it would be in today”
Patient only wants a specific brand of drug
Patient walks up to pickup window that nobody is at
Patient doesn’t know who/where their doctor is
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“My doctor said they sent it over”
Wboro Apothecary picks up meds for customer without them knowing
