(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“It didn’t cost this much last time”
“I just took my last one”
Patient stands in line just to ask where something is in store
“I’m going out of town/on vacation”
Patient wants to transfer (in or out)
“You guys are busy today aren’t you”
Patient wants to talk to the pharmacist
“I guess I’ll just die”
“I always have an issue/problem when I come here”
Customer hands you a non-pharmacy insurance card
“Why doesn’t my insurance cover it”
Patient tries to fill a expired Rx
“It’s in the fridge”
“This happens every month”
Customer wants to transfer a C2
Patient wants us to call the doctor
“I didn’t know you guys closed at ___”
“They said they did the PA already”
Patient wants us to call the insurance
Patient walks up to pickup window that nobody is at
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient comes to pick up an Rx that’s not filled right before we close
“I only paid $____ amount last time”
“My insurance hasn’t changed”
Same patient calls back to back
Patient shows up after we are closed and asks if they can still get their medication
“What is/why do I need a PA”
“Why do you need my ID”
“I need my ____ color/shape pill”
Wants a control filled early
“You guys called me about something (they have no clue what it was about)”
“Well how long is that going to take”
Patient pronounces a medication completely wrong
Customer is on phone the whole time they are at being waited on
Patient doesn’t have a ID for a control substance
“Does Goodrx have a better price”
“I got a message/call saying it was ready!”
Patient doesn’t know the DOB for who they are picking up for
“Just fill everything that can be filled”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“Do I have to wait in line again”
Patient wants us to call for an override on their medication
“You didn’t ask for my ID last time”
“What time do you guys close for lunch/the day”
Patients the prescription a “subscription”
“Can you ring these couple items up for me”
Patient is mad because we have to call dr to clarify an Rx
“My doctor said they sent it over”
“What do you mean there’s no refills”
Too soon to refill a medication but the patient is “out of meds “
Patient says something about there being no line
Patient gives you a coupon after you check them out
Patient doesn’t know what the medication is/what’s it’s used for
Patient doesn’t have insurance card on them but claims they have insurance
Customer hands you insurance after you check them out
“I’m calling to see if my Rx is ready”
Patient only wants a specific brand of drug
Customer wants to return a medication
Customer here to pick up Rx but it was RTS
Patients control medication is out of stock
“I’m completely out (with no refills left)”
“I get stuff here all of the time”
“It was supposed to be done yesterday”
Patient wants to pay cash for a control
“Can you give me some to hold me over”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient “lost” medication
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“I have a coupon”
Doctor sends over incorrect amount/day supply of medication
Customer wants to know if we have a C2 in stock without having a script with us
