(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient wants us to call for an override on their medication
“What do you mean there’s no refills”
“It didn’t cost this much last time”
“I only paid $____ amount last time”
Patient wants to transfer (in or out)
Customer here to pick up Rx but it was RTS
“I guess I’ll just die”
“Does Goodrx have a better price”
“Why doesn’t my insurance cover it”
Customer hands you insurance after you check them out
Patient “lost” medication
Patient pronounces a medication completely wrong
Patient wants to talk to the pharmacist
Patient comes to pick up an Rx that’s not filled right before we close
Patient doesn’t know what the medication is/what’s it’s used for
Customer wants to return a medication
Patient tries to fill a expired Rx
Wants a control filled early
“Can you give me some to hold me over”
Doctor sends over incorrect amount/day supply of medication
Customer is on phone the whole time they are at being waited on
“I need my ____ color/shape pill”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“Just fill everything that can be filled”
Patient wants us to call the insurance
Too soon to refill a medication but the patient is “out of meds “
Customer wants to transfer a C2
“I’m going out of town/on vacation”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“I get stuff here all of the time”
“Well how long is that going to take”
“Why do you need my ID”
Patient is mad because we have to call dr to clarify an Rx
Patient wants us to call the doctor
“My doctor said they sent it over”
“I’m completely out (with no refills left)”
Patients control medication is out of stock
Patient doesn’t know the DOB for who they are picking up for
“I got a message/call saying it was ready!”
“I didn’t know you guys closed at ___”
“I have a coupon”
Patients the prescription a “subscription”
“What is/why do I need a PA”
“It’s in the fridge”
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient walks up to pickup window that nobody is at
“I just took my last one”
“They said they did the PA already”
Patient stands in line just to ask where something is in store
Patient doesn’t have insurance card on them but claims they have insurance
Patient doesn’t know who/where their doctor is
Customer wants to know if we have a C2 in stock without having a script with us
“I’m calling to see if my Rx is ready”
Patient wants to pay cash for a control
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Patient doesn’t have a ID for a control substance
Patient says something about there being no line
Same patient calls back to back
“You didn’t ask for my ID last time”
“This happens every month”
Patient only wants a specific brand of drug
“Do I have to wait in line again”
“It was supposed to be done yesterday”
“My insurance hasn’t changed”
“They told me that it would be in today”
“Can you ring these couple items up for me”
Patient shows up after we are closed and asks if they can still get their medication
Customer hands you a non-pharmacy insurance card
Patient gives you a coupon after you check them out
“You guys are busy today aren’t you”
“You guys called me about something (they have no clue what it was about)”
