(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient gives you a coupon after you check them out
Patient doesn’t know what the medication is/what’s it’s used for
“You guys called me about something (they have no clue what it was about)”
Patient wants us to call the insurance
Customer wants to return a medication
“Do I have to wait in line again”
“Well how long is that going to take”
Patient doesn’t have insurance card on them but claims they have insurance
“I’m completely out (with no refills left)”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“I have a coupon”
Patient doesn’t know the DOB for who they are picking up for
Customer hands you insurance after you check them out
Patient pronounces a medication completely wrong
Patient wants us to call for an override on their medication
“I only paid $____ amount last time”
Patients the prescription a “subscription”
“They said they did the PA already”
Patient wants to transfer (in or out)
Patient comes to pick up an Rx that’s not filled right before we close
Patient says something about there being no line
Patient shows up after we are closed and asks if they can still get their medication
“This happens every month”
“My insurance hasn’t changed”
Customer is on phone the whole time they are at being waited on
“I just took my last one”
“Just fill everything that can be filled”
Patient doesn’t know who/where their doctor is
“Can you ring these couple items up for me”
“You guys are busy today aren’t you”
Patient is mad because we have to call dr to clarify an Rx
“What time do you guys close for lunch/the day”
Customer wants to know if we have a C2 in stock without having a script with us
“What is/why do I need a PA”
Customer hands you a non-pharmacy insurance card
Wants a control filled early
“Why do you need my ID”
Patient “lost” medication
Patient wants to pay cash for a control
“I’m going out of town/on vacation”
“Can you give me some to hold me over”
Patient stands in line just to ask where something is in store
“It’s in the fridge”
“I need my ____ color/shape pill”
Patient wants to talk to the pharmacist
“What do you mean there’s no refills”
“It was supposed to be done yesterday”
Customer wants to transfer a C2
Too soon to refill a medication but the patient is “out of meds “
“You didn’t ask for my ID last time”
“It’s just a bottle/pack. How hard is it to put a label on it”
“It didn’t cost this much last time”
“Does Goodrx have a better price”
Patients control medication is out of stock
Patient walks up to pickup window that nobody is at
Patient only wants a specific brand of drug
“I always have an issue/problem when I come here”
“They told me that it would be in today”
“I got a message/call saying it was ready!”
Doctor sends over incorrect amount/day supply of medication
Customer here to pick up Rx but it was RTS
“My doctor said they sent it over”
Patient tries to fill a expired Rx
“I didn’t know you guys closed at ___”
Same patient calls back to back
Patient wants us to call the doctor
“I guess I’ll just die”
“I’m calling to see if my Rx is ready”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient doesn’t have a ID for a control substance
“I get stuff here all of the time”
“Why doesn’t my insurance cover it”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
