(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient doesn’t know who/where their doctor is
“They told me that it would be in today”
“Just fill everything that can be filled”
Patient wants to pay cash for a control
Same patient calls back to back
“It’s just a bottle/pack. How hard is it to put a label on it”
Customer wants to return a medication
Patient wants us to call the insurance
Patient wants to transfer (in or out)
“Do I have to wait in line again”
Patient “lost” medication
“What do you mean there’s no refills”
Customer wants to know if we have a C2 in stock without having a script with us
“Why doesn’t my insurance cover it”
“Well how long is that going to take”
Doctor sends over incorrect amount/day supply of medication
Customer wants to transfer a C2
Patient wants us to call for an override on a medication
Customer hands you a non-pharmacy insurance card
Patient doesn’t know what the medication is/what’s it’s used for
“I was told it would be done after ___ o’clock”
Patient gives you a coupon after you check them out
Patients control (C2-4) medication is out of stock
Patient comes to pick up an Rx that’s not filled right before we close
“It was supposed to be done yesterday”
“I just took my last one”
“I called this in ___ days ago”
“What is/why do I need a PA”
“You didn’t ask for my ID last time”
“I’m completely out (with no refills left)”
“Can you ring these couple items up for me”
“I’m going out of town/on vacation”
Candle breaks
Patient walks up to pickup window that nobody is at
Patient only wants a specific brand of drug
“I didn’t know you guys closed at ___”
Patient doesn’t have insurance card on them but claims they have insurance
Patient says something about their being no line
Wboro Apothecary picks up meds for customer without them knowing
“I got a message/call saying it was ready!”
Too soon to refill a medication but the patient is “out of meds “
“I get stuff here all of the time”
Customer here to pick up Rx but it was RTS
Patient is mad because we have to call dr to clarify an Rx
Customer is on phone the whole time they are at being waited on
Customer hands you insurance after you check them out
Patients the prescription a “subscription”
“My doctor said they sent it over”
Patient wants us to call another pharmacy to see if a drug is in stock
“They said they did the PA already”
“Can you give me some to hold me over”
“I have a coupon”
“It’s in the fridge”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Patient stands in line just to ask where something is in store
“I need my ____ color/shape pill”
“Why do you need my ID”
“I always have an issue/problem when I come here”
“I only paid $____ amount last time”
“You guys are busy today aren’t you”
“This happens every month”
Patient doesn’t have a ID for a control substance
Patient pronounces a medication completely wrong
Patient asks if we close for lunch on the weekdays
Patient shows up after we are closed and asks if they can still get their medication
“Does Goodrx have a better price”
Patient wants to talk to the pharmacist
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“It didn’t cost this much last time”
“You guys called me about something (they have no clue what it was about)”
“I’m calling to see if my Rx is ready”
“My insurance hasn’t changed”
“I guess I’ll just die”
Wants a control filled early
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient tries to fill a expired Rx
Patient doesn’t know the DOB for who they are picking up for
