(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“My doctor said they sent it over”
“I always have an issue/problem when I come here”
Doctor sends over incorrect amount/day supply of medication
Customer here to pick up Rx but it was RTS
“Do I have to wait in line again”
Patient only wants a specific brand of drug
Customer is on phone the whole time they are at being waited on
“It didn’t cost this much last time”
“You didn’t ask for my ID last time”
Patients the prescription a “subscription”
“I’m completely out (with no refills left)”
Wants a control filled early
Patient is mad because we have to call dr to clarify an Rx
Patient wants us to call the insurance
“I need my ____ color/shape pill”
Customer wants to transfer a C2
Patient doesn’t know the DOB for who they are picking up for
“I only paid $____ amount last time”
“It’s just a bottle/pack. How hard is it to put a label on it”
“Just fill everything that can be filled”
Patient comes to pick up an Rx that’s not filled right before we close
“I’m going out of town/on vacation”
Patient asks if we close for lunch on the weekdays
Patient says something about their being no line
“They said they did the PA already”
Customer wants to return a medication
“It’s in the fridge”
“I have a coupon”
Patient wants to transfer (in or out)
Customer hands you a non-pharmacy insurance card
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“Can you give me some to hold me over”
Patient tries to fill a expired Rx
Patient wants us to call another pharmacy to see if a drug is in stock
“My insurance hasn’t changed”
Patients control (C2-4) medication is out of stock
Patient wants to pay cash for a control
Patient stands in line just to ask where something is in store
“I was told it would be done after ___ o’clock”
“Well how long is that going to take”
“I didn’t know you guys closed at ___”
Candle breaks
Patient doesn’t know what the medication is/what’s it’s used for
Patient wants us to call for an override on a medication
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient doesn’t know who/where their doctor is
Patient doesn’t have a ID for a control substance
Too soon to refill a medication but the patient is “out of meds “
“I just took my last one”
Customer wants to know if we have a C2 in stock without having a script with us
“It was supposed to be done yesterday”
Patient doesn’t have insurance card on them but claims they have insurance
Patient wants to talk to the pharmacist
Customer hands you insurance after you check them out
“You guys called me about something (they have no clue what it was about)”
Wboro Apothecary picks up meds for customer without them knowing
“I get stuff here all of the time”
Patient gives you a coupon after you check them out
Patient pronounces a medication completely wrong
“Why do you need my ID”
“I guess I’ll just die”
Patient shows up after we are closed and asks if they can still get their medication
“What do you mean there’s no refills”
“What time do you guys close for lunch/the day”
Patient “lost” medication
“I got a message/call saying it was ready!”
“Can you ring these couple items up for me”
“Why doesn’t my insurance cover it”
Patient walks up to pickup window that nobody is at
“I’m calling to see if my Rx is ready”
“They told me that it would be in today”
“This happens every month”
Patient wants us to call the doctor
“Does Goodrx have a better price”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
