(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient shows up after we are closed and asks if they can still get their medication
Patient wants us to call for an override on a medication
“I’m going out of town/on vacation”
“I guess I’ll just die”
“They told me that it would be in today”
Patients the prescription a “subscription”
Patient wants us to call another pharmacy to see if a drug is in stock
Patient “lost” medication
“I didn’t know you guys closed at ___”
Too soon to refill a medication but the patient is “out of meds “
“What time do you guys close for lunch/the day”
“It didn’t cost this much last time”
Customer is on phone the whole time they are at being waited on
Patient is mad because we have to call dr to clarify an Rx
Patient wants to transfer (in or out)
“I called this in ___ days ago”
Patient wants to pay cash for a control
Customer here to pick up Rx but it was RTS
“I’m completely out (with no refills left)”
“Well how long is that going to take”
Patient gives you a coupon after you check them out
“It’s in the fridge”
“Do I have to wait in line again”
Wants a control filled early
Patient only wants a specific brand of drug
“I got a message/call saying it was ready!”
Doctor sends over incorrect amount/day supply of medication
Patient tries to fill a expired Rx
“I always have an issue/problem when I come here”
Customer wants to transfer a C2
Patient comes to pick up an Rx that’s not filled right before we close
Customer hands you insurance after you check them out
Patient wants us to call the insurance
“Can you ring these couple items up for me”
“I’m calling to see if my Rx is ready”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“I have a coupon”
“What do you mean there’s no refills”
“I just took my last one”
Patient says something about their being no line
Customer wants to know if we have a C2 in stock without having a script with us
“You didn’t ask for my ID last time”
Candle breaks
“Can you give me some to hold me over”
“I was told it would be done after ___ o’clock”
Patient doesn’t know who/where their doctor is
“I get stuff here all of the time”
Patient doesn’t have a ID for a control substance
“I only paid $____ amount last time”
“They said they did the PA already”
“Why do you need my ID”
Patient asks if we close for lunch on the weekdays
“I need my ____ color/shape pill”
Patient stands in line just to ask where something is in store
“It was supposed to be done yesterday”
“This happens every month”
Patient wants to talk to the pharmacist
“My insurance hasn’t changed”
Customer hands you a non-pharmacy insurance card
Patients control (C2-4) medication is out of stock
“Just fill everything that can be filled”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“Does Goodrx have a better price”
Customer wants to return a medication
“It’s just a bottle/pack. How hard is it to put a label on it”
“You guys are busy today aren’t you”
Patient pronounces a medication completely wrong
Patient doesn’t know what the medication is/what’s it’s used for
Same patient calls back to back
Wboro Apothecary picks up meds for customer without them knowing
“My doctor said they sent it over”
“What is/why do I need a PA”
“Why doesn’t my insurance cover it”
Patient walks up to pickup window that nobody is at
“You guys called me about something (they have no clue what it was about)”
Patient doesn’t have insurance card on them but claims they have insurance
Patient wants us to call the doctor
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient doesn’t know the DOB for who they are picking up for
