(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“You didn’t ask for my ID last time”
Wants a control filled early
“You guys called me about something (they have no clue what it was about)”
“Can you ring these couple items up for me”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Patient pronounces a medication completely wrong
“I called this in ___ days ago”
Patient doesn’t have insurance card on them but claims they have insurance
Patient wants us to call the insurance
Patient tries to fill a expired Rx
Patient shows up after we are closed and asks if they can still get their medication
Same patient calls back to back
“Can you give me some to hold me over”
Patient says something about their being no line
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“Well how long is that going to take”
Customer hands you insurance after you check them out
Patient is mad because we have to call dr to clarify an Rx
“Why doesn’t my insurance cover it”
Patient wants to transfer (in or out)
Patient wants us to call the doctor
Patient doesn’t know what the medication is/what’s it’s used for
Patient wants to talk to the pharmacist
“They told me that it would be in today”
Patient walks up to pickup window that nobody is at
“What time do you guys close for lunch/the day”
Customer wants to transfer a C2
“What is/why do I need a PA”
Patient “lost” medication
“I’m going out of town/on vacation”
Patient wants us to call another pharmacy to see if a drug is in stock
“I guess I’ll just die”
Doctor sends over incorrect amount/day supply of medication
Customer wants to return a medication
Patients control (C2-4) medication is out of stock
“I didn’t know you guys closed at ___”
“I just took my last one”
“I was told it would be done after ___ o’clock”
“This happens every month”
Candle breaks
“I only paid $____ amount last time”
“I always have an issue/problem when I come here”
Customer here to pick up Rx but it was RTS
“My doctor said they sent it over”
“They said they did the PA already”
“Just fill everything that can be filled”
Patient doesn’t have a ID for a control substance
“What do you mean there’s no refills”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient doesn’t know the DOB for who they are picking up for
“You guys are busy today aren’t you”
“It didn’t cost this much last time”
“I get stuff here all of the time”
Patient doesn’t know who/where their doctor is
Customer is on phone the whole time they are at being waited on
Patient wants to pay cash for a control
Patient stands in line just to ask where something is in store
“I’m completely out (with no refills left)”
Wboro Apothecary picks up meds for customer without them knowing
Patient only wants a specific brand of drug
“I need my ____ color/shape pill”
“Why do you need my ID”
“I have a coupon”
Patient wants us to call for an override on a medication
Customer hands you a non-pharmacy insurance card
“My insurance hasn’t changed”
Customer wants to know if we have a C2 in stock without having a script with us
“I got a message/call saying it was ready!”
“I’m calling to see if my Rx is ready”
“It’s in the fridge”
“Does Goodrx have a better price”
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient asks if we close for lunch on the weekdays
Too soon to refill a medication but the patient is “out of meds “
Patients the prescription a “subscription”
Patient gives you a coupon after you check them out
“It was supposed to be done yesterday”
Patient comes to pick up an Rx that’s not filled right before we close
