(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer wants to know if we have a C2 in stock without having a script with us
“I need my ____ color/shape pill”
Patient “lost” medication
Doctor sends over incorrect amount/day supply of medication
Customer hands you insurance after you check them out
Patient says something about there being no line
“Can you ring these couple items up for me”
Customer here to pick up Rx but it was RTS
“I only paid $____ amount last time”
“What time do you guys close for lunch/the day”
Patient wants us to call the doctor
“Why doesn’t my insurance cover it”
“You guys called me about something (they have no clue what it was about)”
“I get stuff here all of the time”
“My insurance hasn’t changed”
“What is/why do I need a PA”
Same patient calls back to back
Patient is mad because we have to call dr to clarify an Rx
“Can you give me some to hold me over”
“It didn’t cost this much last time”
Patient tries to fill a expired Rx
“You didn’t ask for my ID last time”
“I have a coupon”
“It’s in the fridge”
“I’m going out of town/on vacation”
Customer wants to return a medication
“Just fill everything that can be filled”
“This happens every month”
“What do you mean there’s no refills”
Patient wants to talk to the pharmacist
“I didn’t know you guys closed at ___”
Patient stands in line just to ask where something is in store
Wants a control filled early
“I’m calling to see if my Rx is ready”
“It was supposed to be done yesterday”
Customer is on phone the whole time they are at being waited on
“My doctor said they sent it over”
“They said they did the PA already”
Patient only wants a specific brand of drug
Patient wants to transfer (in or out)
Patient doesn’t have insurance card on them but claims they have insurance
“Do I have to wait in line again”
Patient wants us to call for an override on their medication
“I just took my last one”
Patient doesn’t know who/where their doctor is
“Does Goodrx have a better price”
Patient walks up to pickup window that nobody is at
Patients the prescription a “subscription”
Too soon to refill a medication but the patient is “out of meds “
Patient doesn’t have a ID for a control substance
Patient pronounces a medication completely wrong
“I got a message/call saying it was ready!”
Patient comes to pick up an Rx that’s not filled right before we close
“It’s just a bottle/pack. How hard is it to put a label on it”
“Well how long is that going to take”
Patient doesn’t know the DOB for who they are picking up for
Patient gives you a coupon after you check them out
“I guess I’ll just die”
Patient wants to pay cash for a control
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“Why do you need my ID”
Customer wants to transfer a C2
“You guys are busy today aren’t you”
Patient doesn’t know what the medication is/what’s it’s used for
“I’m completely out (with no refills left)”
“They told me that it would be in today”
“I always have an issue/problem when I come here”
Patient wants us to call the insurance
Patients control medication is out of stock
Patient shows up after we are closed and asks if they can still get their medication
Customer hands you a non-pharmacy insurance card
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
