(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer here to pick up Rx but it was RTS
Patient doesn’t have a ID for a control substance
Patient is mad because we have to call dr to clarify an Rx
“What time do you guys close for lunch/the day”
Patients the prescription a “subscription”
Patient wants to talk to the pharmacist
Patient asks if we close for lunch on the weekdays
“This happens every month”
“You guys are busy today aren’t you”
“My insurance hasn’t changed”
“I was told it would be done after ___ o’clock”
Patient “lost” medication
“Why do you need my ID”
“I need my ____ color/shape pill”
“Just fill everything that can be filled”
“I always have an issue/problem when I come here”
“I called this in ___ days ago”
Customer hands you insurance after you check them out
Patient comes to pick up an Rx that’s not filled right before we close
Patient shows up after we are closed and asks if they can still get their medication
Same patient calls back to back
Wants a control filled early
“I only paid $____ amount last time”
Patient wants to pay cash for a control
Too soon to refill a medication but the patient is “out of meds “
“What do you mean there’s no refills”
“It’s in the fridge”
Patient wants us to call another pharmacy to see if a drug is in stock
Patient gives you a coupon after you check them out
“Do I have to wait in line again”
“I’m going out of town/on vacation”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Wboro Apothecary picks up meds for customer without them knowing
“I guess I’ll just die”
“You didn’t ask for my ID last time”
“I got a message/call saying it was ready!”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Patient only wants a specific brand of drug
Patient doesn’t know who/where their doctor is
“My doctor said they sent it over”
Customer is on phone the whole time they are at being waited on
Customer wants to transfer a C2
Patient doesn’t know the DOB for who they are picking up for
Customer wants to return a medication
“I get stuff here all of the time”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“Can you give me some to hold me over”
Doctor sends over incorrect amount/day supply of medication
Patient says something about their being no line
“They said they did the PA already”
“Can you ring these couple items up for me”
Patient walks up to pickup window that nobody is at
“Does Goodrx have a better price”
“It didn’t cost this much last time”
“I’m calling to see if my Rx is ready”
“I didn’t know you guys closed at ___”
Customer wants to know if we have a C2 in stock without having a script with us
“They told me that it would be in today”
Patient wants us to call for an override on a medication
Patient wants to transfer (in or out)
Customer hands you a non-pharmacy insurance card
“I’m completely out (with no refills left)”
“Why doesn’t my insurance cover it”
Patient pronounces a medication completely wrong
Patient stands in line just to ask where something is in store
“You guys called me about something (they have no clue what it was about)”
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient tries to fill a expired Rx
“I just took my last one”
Patients control (C2-4) medication is out of stock
Patient wants us to call the insurance
“Well how long is that going to take”
Patient doesn’t know what the medication is/what’s it’s used for
Patient doesn’t have insurance card on them but claims they have insurance
