(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“I have a coupon”
Patient doesn’t know who/where their doctor is
Patient wants to transfer (in or out)
Wboro Apothecary picks up meds for customer without them knowing
Patient doesn’t know what the medication is/what’s it’s used for
Patient comes to pick up an Rx that’s not filled right before we close
“Can you give me some to hold me over”
“They told me that it would be in today”
Patient “lost” medication
Patient stands in line just to ask where something is in store
“My doctor said they sent it over”
“I didn’t know you guys closed at ___”
Too soon to refill a medication but the patient is “out of meds “
Patient is mad because we have to call dr to clarify an Rx
Patient walks up to pickup window that nobody is at
“My insurance hasn’t changed”
“You guys are busy today aren’t you”
“I just took my last one”
Same patient calls back to back
Candle breaks
“I always have an issue/problem when I come here”
“It’s in the fridge”
“I need my ____ color/shape pill”
“You guys called me about something (they have no clue what it was about)”
Patient asks if we close for lunch on the weekdays
“You didn’t ask for my ID last time”
Patient wants to pay cash for a control
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“What time do you guys close for lunch/the day”
“Does Goodrx have a better price”
“Can you ring these couple items up for me”
“What is/why do I need a PA”
“What do you mean there’s no refills”
Customer hands you insurance after you check them out
Customer wants to transfer a C2
Patient doesn’t know the DOB for who they are picking up for
Patient shows up after we are closed and asks if they can still get their medication
“They said they did the PA already”
“I’m completely out (with no refills left)”
“I called this in ___ days ago”
Customer wants to return a medication
Wants a control filled early
“I’m going out of town/on vacation”
Patient doesn’t have a ID for a control substance
“I get stuff here all of the time”
“I’m calling to see if my Rx is ready”
Patients control (C2-4) medication is out of stock
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Doctor sends over incorrect amount/day supply of medication
“Do I have to wait in line again”
Patient says something about their being no line
Patient gives you a coupon after you check them out
Patient wants us to call the doctor
Patient wants us to call another pharmacy to see if a drug is in stock
Patient tries to fill a expired Rx
“It didn’t cost this much last time”
“This happens every month”
Patient only wants a specific brand of drug
“I only paid $____ amount last time”
Patient wants us to call the insurance
Customer wants to know if we have a C2 in stock without having a script with us
“I got a message/call saying it was ready!”
Patient wants to talk to the pharmacist
“I was told it would be done after ___ o’clock”
Customer hands you a non-pharmacy insurance card
Patient doesn’t have insurance card on them but claims they have insurance
“Just fill everything that can be filled”
Customer is on phone the whole time they are at being waited on
Patients the prescription a “subscription”
Customer here to pick up Rx but it was RTS
“It was supposed to be done yesterday”
Patient pronounces a medication completely wrong
“I guess I’ll just die”
“It’s just a bottle/pack. How hard is it to put a label on it”
“Why doesn’t my insurance cover it”
Patient wants us to call for an override on a medication
