(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“What time do you guys close for lunch/the day”
Wboro Apothecary picks up meds for customer without them knowing
Patient doesn’t have a ID for a control substance
Customer wants to return a medication
“I just took my last one”
“Can you give me some to hold me over”
“It’s just a bottle/pack. How hard is it to put a label on it”
Customer hands you a non-pharmacy insurance card
Patient comes to pick up an Rx that’s not filled right before we close
Patient wants us to call another pharmacy to see if a drug is in stock
“What is/why do I need a PA”
“I get stuff here all of the time”
Patient doesn’t know who/where their doctor is
Patient wants to talk to the pharmacist
Patient doesn’t have insurance card on them but claims they have insurance
“I called this in ___ days ago”
Patient only wants a specific brand of drug
“I didn’t know you guys closed at ___”
“Can you ring these couple items up for me”
Wants a control filled early
“This happens every month”
Customer is on phone the whole time they are at being waited on
“I’m completely out (with no refills left)”
Patient “lost” medication
Patient stands in line just to ask where something is in store
Patient tries to fill a expired Rx
“I was told it would be done after ___ o’clock”
Customer hands you insurance after you check them out
“Does Goodrx have a better price”
“Do I have to wait in line again”
Too soon to refill a medication but the patient is “out of meds “
Doctor sends over incorrect amount/day supply of medication
Patient is mad because we have to call dr to clarify an Rx
“You guys called me about something (they have no clue what it was about)”
Patient wants us to call for an override on a medication
“They said they did the PA already”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“I guess I’ll just die”
Patient wants to transfer (in or out)
Patient asks if we close for lunch on the weekdays
Patient doesn’t know the DOB for who they are picking up for
“I’m calling to see if my Rx is ready”
“They told me that it would be in today”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“What do you mean there’s no refills”
Patient doesn’t know what the medication is/what’s it’s used for
Patient pronounces a medication completely wrong
“I always have an issue/problem when I come here”
Patients the prescription a “subscription”
“I have a coupon”
Patient says something about their being no line
Patient walks up to pickup window that nobody is at
“Well how long is that going to take”
“You guys are busy today aren’t you”
“I’m going out of town/on vacation”
“You didn’t ask for my ID last time”
“I only paid $____ amount last time”
Patient shows up after we are closed and asks if they can still get their medication
“It’s in the fridge”
Customer wants to transfer a C2
“Why do you need my ID”
“I need my ____ color/shape pill”
Same patient calls back to back
Customer wants to know if we have a C2 in stock without having a script with us
“I got a message/call saying it was ready!”
“It didn’t cost this much last time”
Patients control (C2-4) medication is out of stock
“Just fill everything that can be filled”
“It was supposed to be done yesterday”
“My insurance hasn’t changed”
Patient gives you a coupon after you check them out
Patient wants us to call the insurance
Tells us they want a 90d supply when 30d is the only thing covered by insurance
