(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Engage with the consumer build a connection.
Provided correct messaging or answered inquiry.
Question strategy, Probe. Smell, Taste, Texture
Used consumer's name at least twice during the call.
"May I please have your name?"
Sounded nice and friendly on the call.
"That is not the quality that we expect from our products."
Empathized with the consumer.
Spoke with confidence and professionalism.
Proper introduction.
"Thank you so much for your loyalty."
No spelling or grammar errors in verbatim or rep notes.
Verified the Bar code, product and date codes.
"I will be more than happy to assist you." or other willingness statement
Asked if they are a first time user.
Repeated consumer's mailing address.
Professional language used.
No Dead Air.
Complete robust, accurate verbatim.
Verified store address and spelling of street and city.
