(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Thank you so much for your loyalty."
Used consumer's name at least twice during the call.
Complete robust, accurate verbatim.
No spelling or grammar errors in verbatim or rep notes.
Asked if they are a first time user.
Spoke with confidence and professionalism.
Correct reimbursement was sent.
Proper call flow.
Proper introduction.
Repeated consumer's mailing address.
No Dead Air.
Provided correct messaging or answered inquiry.
Verified the Bar code, product and date codes.
Proper and complete Conclustion
"That is not the quality that we expect from our products."
Verified store address and spelling of street and city.
"I will be more than happy to assist you." or other willingness statement
