This bingo card has a free space and 24 words: Spoke with confidence and professionalism., Proper and complete Conclustion, "Thank you so much for your loyalty.", Question strategy, Probe. Smell, Taste, Texture, "That is not the quality that we expect from our products.", Used consumer's name at least twice during the call., Asked if they are a first time user., Professional language used., Sounded nice and friendly on the call., Active listening., Proper call flow., "May I please have your name?", "I will be more than happy to assist you." or other willingness statement, Empathized with the consumer., Repeated consumer's mailing address., Verified store address and spelling of street and city., Provided correct messaging or answered inquiry., Correct reimbursement was sent., Verified the Bar code, product and date codes., No spelling or grammar errors in verbatim or rep notes., Engage with the consumer build a connection., No Dead Air., Proper introduction. and Complete robust, accurate verbatim..
Master Message Bingo | find these errors | Workkeys Bingo | LET'S PLAY MAXIMUS !!! | CE BINGO - CSRs
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