(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Less than 3 abandoned calls for 1 week
2 tire Uber job dispatched
Bring up idea to Mgmt for any sort of improvement with our processes
2 jobs dispatched from Genesys email
Dispatch out a non-national account tire vendor
Ask a teammate for help/guidance
6 jobs dispatched and completed during your shift
1st break, lunch and 2nd break taken at scheduled time on same day
Using 1 vendor multiple times throughout your shift (different customers)
Uphold 5% fee for non-term vendor
Dispatch job after trying 10+ vendors
Enter IMD repair in FYX, correctly
Help a teammate out with vendor selection, job must be completed by said vendor
Follow Weekend PO On Call Protocol
Retrieve Towing Vendor’s COI before dispatch
Uphold our original estimate to Colton (must be at least $1200, with Colton asking for discount)
Negotiate vendor rates down (documented in notes and confirmed by phone call)
Dispatch template used on every repair dispatched throughout day
Quantix job entered with all required triage info, no mistakes
40 outbound calls during 1 shift
Close out 2 jobs during shift where you aren’t the assigned dispatcher
Dispatch a tow that crosses a state line (pick up to drop off)
1 full day of correct wrap up codes for outbound calls
