This bingo card has a free space and 24 words: Less than 3 abandoned calls for 1 week, Enter IMD repair in FYX, correctly, 2 tire Uber job dispatched, 2 jobs dispatched from Genesys email, Dispatch template used on every repair dispatched throughout day, Using 1 vendor multiple times throughout your shift (different customers), Quantix job entered with all required triage info, no mistakes, Negotiate vendor rates down (documented in notes and confirmed by phone call), Close out 2 jobs during shift where you aren’t the assigned dispatcher, 1 full day of correct wrap up codes for outbound calls, 1st break, lunch and 2nd break taken at scheduled time on same day, Help a teammate out with vendor selection, job must be completed by said vendor, Dispatch job after trying 10+ vendors, 6 jobs dispatched and completed during your shift, 40 outbound calls during 1 shift, Retrieve Towing Vendor’s COI before dispatch, Dispatch job for a NEW customer, Ask a teammate for help/guidance, Dispatch out a non-national account tire vendor, Dispatch a tow that crosses a state line (pick up to drop off), Uphold 5% fee for non-term vendor, Uphold our original estimate to Colton (must be at least $1200, with Colton asking for discount), Bring up idea to Mgmt for any sort of improvement with our processes and Follow Weekend PO On Call Protocol.
IMD August BINGO | FYX IMD July BINGO | FYX IMD July BINGO | Branded Group Bingo | Dispatchers
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