(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Spoke with a guest from another country
Helped a guest with directions
Solved a problem creatively
Helped a guest plan their day
Shared a helpful tip or trick
Handled a complaint with grace
Handled multiple tasks at once
Escaped a tricky situation with style
Smiled through a tough moment
Made someone’s day
Used a “spy skill” (e.g., observation, quick thinking)
Completed a “Top Secret” task
Helped a guest with luggage or check-in
Delivered exceptional service experience
Assisted with a travel-related issue
Cracked a code or solved a mystery
Went above and beyond for a guest
Helped a teammate with a guest issue
Received a compliment from a guest
Followed up with a guest
Gave a shout-out to a coworker
Trained or coached a teammate
Took initiative without being asked
Stayed calm under pressure
Greeted a guest with a warm welcome
Operated undercover (helped quietly behind the scenes)
