Customer Service Week: Mission Possible

Customer Service Week: Mission Possible Bingo Card
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This bingo card has 29 images, a free space and 29 words: Helped a teammate with a guest issue, Stayed calm under pressure, Followed up with a guest, Handled multiple tasks at once, Completed a “Top Secret” task, Received a compliment from a guest, Gave a shout-out to a coworker, Made someone’s day, Greeted a guest with a warm welcome, Used a “spy skill” (e.g., observation, quick thinking), Went above and beyond for a guest, Shared a helpful tip or trick, Spoke with a guest from another country, Cracked a code or solved a mystery, Handled a complaint with grace, Got positive feedback from a supervisor, Smiled through a tough moment, Helped a guest with directions, Operated undercover (helped quietly behind the scenes), Solved a problem creatively, Trained or coached a teammate, Took initiative without being asked, Helped a guest plan their day, Escaped a tricky situation with style, Assisted with a travel-related issue, Delivered exceptional service experience, Helped a guest with luggage or check-in, Recommended a local attraction or restaurant and Provided a personalized experience.

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