(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer had something unplugged
Distributed customer portal ticket has spelling error
Customer wants credit
Customer asks for manager
Customer walks in office with support issues
Set up customer router (in office)
Outage
Get equipment from Warehouse
Abandonment rate under 10% for the day
Convince customer to swap to bank account
Someone outside of support DMs you (unprovoked)
Authenticate router
Upgrade a plan
25 calls in one day (in or out)
Service call scheduled over 3 business days out
Transfer customer to sales or billing
You have to reach out to dispatch (for scheduling)
