(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You have to reach out to dispatch (for scheduling)
Someone outside of support DMs you (unprovoked)
Abandonment rate under 10% for the day
Transfer customer to sales or billing
Successful Retention
Outage
Customer wants credit
Convince customer to swap to bank account
Tower ticket created
Customer asks for manager
Customer walks in office with support issues
Service call scheduled over 3 business days out
Customer had something unplugged
Customer cusses
Set up customer router (in office)
Customer raises voice
Upgrade a plan
Call with no issue
Convince customer to use portal
Distributed customer portal ticket has spelling error
