Callwith noissueUpgradea planConvincecustomerto useportalSuccessfulRetentionYou have toreach out todispatch (forscheduling)CustomerhadsomethingunpluggedCustomerwantscreditTowerticketcreatedSet upcustomerrouter (inoffice)25 calls inone day(in or out)Customerasks formanagerAbandonmentrate under10% for thedaySomeoneoutside ofsupport DMsyou(unprovoked)CustomerraisesvoiceInstallfelldownTransfercustomerto sales orbillingCustomerwalks inoffice withsupportissuesCustomercussesConvincecustomer toswap tobankaccountGetequipmentfromWarehouseAuthenticaterouterService callscheduledover 3businessdays outOutageDistributedcustomerportal tickethas spellingerrorCallwith noissueUpgradea planConvincecustomerto useportalSuccessfulRetentionYou have toreach out todispatch (forscheduling)CustomerhadsomethingunpluggedCustomerwantscreditTowerticketcreatedSet upcustomerrouter (inoffice)25 calls inone day(in or out)Customerasks formanagerAbandonmentrate under10% for thedaySomeoneoutside ofsupport DMsyou(unprovoked)CustomerraisesvoiceInstallfelldownTransfercustomerto sales orbillingCustomerwalks inoffice withsupportissuesCustomercussesConvincecustomer toswap tobankaccountGetequipmentfromWarehouseAuthenticaterouterService callscheduledover 3businessdays outOutageDistributedcustomerportal tickethas spellingerror

Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call with no issue
  2. Upgrade a plan
  3. Convince customer to use portal
  4. Successful Retention
  5. You have to reach out to dispatch (for scheduling)
  6. Customer had something unplugged
  7. Customer wants credit
  8. Tower ticket created
  9. Set up customer router (in office)
  10. 25 calls in one day (in or out)
  11. Customer asks for manager
  12. Abandonment rate under 10% for the day
  13. Someone outside of support DMs you (unprovoked)
  14. Customer raises voice
  15. Install fell down
  16. Transfer customer to sales or billing
  17. Customer walks in office with support issues
  18. Customer cusses
  19. Convince customer to swap to bank account
  20. Get equipment from Warehouse
  21. Authenticate router
  22. Service call scheduled over 3 business days out
  23. Outage
  24. Distributed customer portal ticket has spelling error