(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Outage
Customer asks for manager
Customer had something unplugged
Successful Retention
Service call scheduled over 3 business days out
Set up customer router (in office)
You have to reach out to dispatch (for scheduling)
Customer wants credit
Customer walks in office with support issues
Customer raises voice
Someone outside of support DMs you (unprovoked)
Distributed customer portal ticket has spelling error
