AuthenticaterouterAbandonmentrate under10% for thedayCustomerwantscreditService callscheduledover 3businessdays outGetequipmentfromWarehouseYou have toreach out todispatch (forscheduling)CustomercussesCustomerasks formanagerInstallfelldownCallwith noissueCustomerraisesvoiceTowerticketcreatedSuccessfulRetentionCustomerwalks inoffice withsupportissues25 calls inone day(in or out)Convincecustomerto useportalConvincecustomer toswap tobankaccountUpgradea planCustomerhadsomethingunpluggedTransfercustomerto sales orbillingSet upcustomerrouter (inoffice)OutageSomeoneoutside ofsupport DMsyou(unprovoked)Distributedcustomerportal tickethas spellingerrorAuthenticaterouterAbandonmentrate under10% for thedayCustomerwantscreditService callscheduledover 3businessdays outGetequipmentfromWarehouseYou have toreach out todispatch (forscheduling)CustomercussesCustomerasks formanagerInstallfelldownCallwith noissueCustomerraisesvoiceTowerticketcreatedSuccessfulRetentionCustomerwalks inoffice withsupportissues25 calls inone day(in or out)Convincecustomerto useportalConvincecustomer toswap tobankaccountUpgradea planCustomerhadsomethingunpluggedTransfercustomerto sales orbillingSet upcustomerrouter (inoffice)OutageSomeoneoutside ofsupport DMsyou(unprovoked)Distributedcustomerportal tickethas spellingerror

Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Authenticate router
  2. Abandonment rate under 10% for the day
  3. Customer wants credit
  4. Service call scheduled over 3 business days out
  5. Get equipment from Warehouse
  6. You have to reach out to dispatch (for scheduling)
  7. Customer cusses
  8. Customer asks for manager
  9. Install fell down
  10. Call with no issue
  11. Customer raises voice
  12. Tower ticket created
  13. Successful Retention
  14. Customer walks in office with support issues
  15. 25 calls in one day (in or out)
  16. Convince customer to use portal
  17. Convince customer to swap to bank account
  18. Upgrade a plan
  19. Customer had something unplugged
  20. Transfer customer to sales or billing
  21. Set up customer router (in office)
  22. Outage
  23. Someone outside of support DMs you (unprovoked)
  24. Distributed customer portal ticket has spelling error