Someoneoutside ofsupport DMsyou(unprovoked)Distributedcustomerportal tickethas spellingerrorCustomerraisesvoiceInstallfelldownTowerticketcreatedYou have toreach out todispatch (forscheduling)CustomerhadsomethingunpluggedCustomerasks formanagerSet upcustomerrouter (inoffice)AuthenticaterouterCustomerwantscreditUpgradea plan25 calls inone day(in or out)SuccessfulRetentionConvincecustomer toswap tobankaccountGetequipmentfromWarehouseService callscheduledover 3businessdays outCallwith noissueConvincecustomerto useportalCustomerwalks inoffice withsupportissuesCustomercussesAbandonmentrate under10% for thedayTransfercustomerto sales orbillingOutageSomeoneoutside ofsupport DMsyou(unprovoked)Distributedcustomerportal tickethas spellingerrorCustomerraisesvoiceInstallfelldownTowerticketcreatedYou have toreach out todispatch (forscheduling)CustomerhadsomethingunpluggedCustomerasks formanagerSet upcustomerrouter (inoffice)AuthenticaterouterCustomerwantscreditUpgradea plan25 calls inone day(in or out)SuccessfulRetentionConvincecustomer toswap tobankaccountGetequipmentfromWarehouseService callscheduledover 3businessdays outCallwith noissueConvincecustomerto useportalCustomerwalks inoffice withsupportissuesCustomercussesAbandonmentrate under10% for thedayTransfercustomerto sales orbillingOutage

Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone outside of support DMs you (unprovoked)
  2. Distributed customer portal ticket has spelling error
  3. Customer raises voice
  4. Install fell down
  5. Tower ticket created
  6. You have to reach out to dispatch (for scheduling)
  7. Customer had something unplugged
  8. Customer asks for manager
  9. Set up customer router (in office)
  10. Authenticate router
  11. Customer wants credit
  12. Upgrade a plan
  13. 25 calls in one day (in or out)
  14. Successful Retention
  15. Convince customer to swap to bank account
  16. Get equipment from Warehouse
  17. Service call scheduled over 3 business days out
  18. Call with no issue
  19. Convince customer to use portal
  20. Customer walks in office with support issues
  21. Customer cusses
  22. Abandonment rate under 10% for the day
  23. Transfer customer to sales or billing
  24. Outage