(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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25 calls in one day (in or out)
Service call scheduled over 3 business days out
Upgrade a plan
Customer wants credit
Abandonment rate under 10% for the day
Someone outside of support DMs you (unprovoked)
Customer walks in office with support issues
Customer cusses
Convince customer to swap to bank account
Successful Retention
Set up customer router (in office)
You have to reach out to dispatch (for scheduling)
Convince customer to use portal
Customer asks for manager
Customer raises voice
Authenticate router
Tower ticket created
Distributed customer portal ticket has spelling error
