Transfercustomerto sales orbillingInstallfelldownSuccessfulRetentionCallwith noissueConvincecustomerto useportalCustomercussesCustomerwalks inoffice withsupportissuesYou have toreach out todispatch (forscheduling)Set upcustomerrouter (inoffice)AuthenticaterouterAbandonmentrate under10% for thedayConvincecustomer toswap tobankaccountService callscheduledover 3businessdays outDistributedcustomerportal tickethas spellingerrorTowerticketcreated25 calls inone day(in or out)Customerasks formanagerSomeoneoutside ofsupport DMsyou(unprovoked)OutageGetequipmentfromWarehouseCustomerhadsomethingunpluggedCustomerwantscreditUpgradea planCustomerraisesvoiceTransfercustomerto sales orbillingInstallfelldownSuccessfulRetentionCallwith noissueConvincecustomerto useportalCustomercussesCustomerwalks inoffice withsupportissuesYou have toreach out todispatch (forscheduling)Set upcustomerrouter (inoffice)AuthenticaterouterAbandonmentrate under10% for thedayConvincecustomer toswap tobankaccountService callscheduledover 3businessdays outDistributedcustomerportal tickethas spellingerrorTowerticketcreated25 calls inone day(in or out)Customerasks formanagerSomeoneoutside ofsupport DMsyou(unprovoked)OutageGetequipmentfromWarehouseCustomerhadsomethingunpluggedCustomerwantscreditUpgradea planCustomerraisesvoice

Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer customer to sales or billing
  2. Install fell down
  3. Successful Retention
  4. Call with no issue
  5. Convince customer to use portal
  6. Customer cusses
  7. Customer walks in office with support issues
  8. You have to reach out to dispatch (for scheduling)
  9. Set up customer router (in office)
  10. Authenticate router
  11. Abandonment rate under 10% for the day
  12. Convince customer to swap to bank account
  13. Service call scheduled over 3 business days out
  14. Distributed customer portal ticket has spelling error
  15. Tower ticket created
  16. 25 calls in one day (in or out)
  17. Customer asks for manager
  18. Someone outside of support DMs you (unprovoked)
  19. Outage
  20. Get equipment from Warehouse
  21. Customer had something unplugged
  22. Customer wants credit
  23. Upgrade a plan
  24. Customer raises voice