“Resolvedissue onfirst call”Usedpositivelanguage toreframe anegative“Closedthe loopwith adetractor”Handled atough callwith grace“Usedempathylanguage”Built rapportwith apersonaltouch“Receivedpositivefeedback”“Promotedthe surveynaturally”“Resolvedissue onfirst call”Usedpositivelanguage toreframe anegative“Closedthe loopwith adetractor”Handled atough callwith grace“Usedempathylanguage”Built rapportwith apersonaltouch“Receivedpositivefeedback”“Promotedthe surveynaturally”

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Resolved issue on first call”
  2. Used positive language to reframe a negative
  3. “Closed the loop with a detractor”
  4. Handled a tough call with grace
  5. “Used empathy language”
  6. Built rapport with a personal touch
  7. “Received positive feedback”
  8. “Promoted the survey naturally”