This bingo card has a free space and 8 words: “Used empathy language”, “Received positive feedback”, Built rapport with a personal touch, Used positive language to reframe a negative, “Closed the loop with a detractor”, “Resolved issue on first call”, Handled a tough call with grace and “Promoted the survey naturally”.
call flow | Customer Service 2025 | CS&S Bingo | Utah Valley Pediatrics | Call Bingo
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