ServicewithheartAccountabilityChatKnowledgebaseAboveandbeyondResponsivenessProblem-solvingExpectationsCelebrationHelpdeskCourtesyCRMProfessionalismHappycustomerPhonecallEmpathyApologySupportTeamworkTrainingToneCustomerServiceWeekThankyouLoyaltyResolutionpathTrustHighfiveBeaconFundingListeningUnderstandingEscalationCoffeebreakGreetingNeedsResolutionCoachingRecognitionEmailExperienceMissionResolutionmindsetCustomerjourneyValuesOwnershipFirstimpressionGoldenruleAttitudeAdaptabilityCollaborationResponsetimeAppreciationFeedbackConnectionPositivityFollow-upClarityPatienceSurveyWOWmomentCustomer-firstSatisfactionServicewithheartAccountabilityChatKnowledgebaseAboveandbeyondResponsivenessProblem-solvingExpectationsCelebrationHelpdeskCourtesyCRMProfessionalismHappycustomerPhonecallEmpathyApologySupportTeamworkTrainingToneCustomerServiceWeekThankyouLoyaltyResolutionpathTrustHighfiveBeaconFundingListeningUnderstandingEscalationCoffeebreakGreetingNeedsResolutionCoachingRecognitionEmailExperienceMissionResolutionmindsetCustomerjourneyValuesOwnershipFirstimpressionGoldenruleAttitudeAdaptabilityCollaborationResponsetimeAppreciationFeedbackConnectionPositivityFollow-upClarityPatienceSurveyWOWmomentCustomer-firstSatisfaction

Customer Service Week 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Service with heart
  2. Accountability
  3. Chat
  4. Knowledge base
  5. Above and beyond
  6. Responsiveness
  7. Problem-solving
  8. Expectations
  9. Celebration
  10. Help desk
  11. Courtesy
  12. CRM
  13. Professionalism
  14. Happy customer
  15. Phone call
  16. Empathy
  17. Apology
  18. Support
  19. Teamwork
  20. Training
  21. Tone
  22. Customer Service Week
  23. Thank you
  24. Loyalty
  25. Resolution path
  26. Trust
  27. High five
  28. Beacon Funding
  29. Listening
  30. Understanding
  31. Escalation
  32. Coffee break
  33. Greeting
  34. Needs
  35. Resolution
  36. Coaching
  37. Recognition
  38. Email
  39. Experience
  40. Mission
  41. Resolution mindset
  42. Customer journey
  43. Values
  44. Ownership
  45. First impression
  46. Golden rule
  47. Attitude
  48. Adaptability
  49. Collaboration
  50. Response time
  51. Appreciation
  52. Feedback
  53. Connection
  54. Positivity
  55. Follow-up
  56. Clarity
  57. Patience
  58. Survey
  59. WOW moment
  60. Customer-first
  61. Satisfaction