EscalationCoachingSupportGoldenruleAccountabilityResolutionmindsetAttitudeExpectationsResolutionFeedbackPhonecallSurveyServicewithheartChatResolutionpathHappycustomerUnderstandingResponsivenessRecognitionAppreciationSatisfactionWOWmomentCustomerjourneyListeningGreetingEmailEmpathyToneTrustFirstimpressionTeamworkCelebrationProfessionalismMissionExperienceCourtesyAboveandbeyondNeedsApologyFollow-upCRMResponsetimeTrainingCollaborationPositivityThankyouProblem-solvingOwnershipHelpdeskCustomer-firstPatienceLoyaltyBeaconFundingValuesClarityCoffeebreakKnowledgebaseHighfiveCustomerServiceWeekAdaptabilityConnectionEscalationCoachingSupportGoldenruleAccountabilityResolutionmindsetAttitudeExpectationsResolutionFeedbackPhonecallSurveyServicewithheartChatResolutionpathHappycustomerUnderstandingResponsivenessRecognitionAppreciationSatisfactionWOWmomentCustomerjourneyListeningGreetingEmailEmpathyToneTrustFirstimpressionTeamworkCelebrationProfessionalismMissionExperienceCourtesyAboveandbeyondNeedsApologyFollow-upCRMResponsetimeTrainingCollaborationPositivityThankyouProblem-solvingOwnershipHelpdeskCustomer-firstPatienceLoyaltyBeaconFundingValuesClarityCoffeebreakKnowledgebaseHighfiveCustomerServiceWeekAdaptabilityConnection

Customer Service Week 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalation
  2. Coaching
  3. Support
  4. Golden rule
  5. Accountability
  6. Resolution mindset
  7. Attitude
  8. Expectations
  9. Resolution
  10. Feedback
  11. Phone call
  12. Survey
  13. Service with heart
  14. Chat
  15. Resolution path
  16. Happy customer
  17. Understanding
  18. Responsiveness
  19. Recognition
  20. Appreciation
  21. Satisfaction
  22. WOW moment
  23. Customer journey
  24. Listening
  25. Greeting
  26. Email
  27. Empathy
  28. Tone
  29. Trust
  30. First impression
  31. Teamwork
  32. Celebration
  33. Professionalism
  34. Mission
  35. Experience
  36. Courtesy
  37. Above and beyond
  38. Needs
  39. Apology
  40. Follow-up
  41. CRM
  42. Response time
  43. Training
  44. Collaboration
  45. Positivity
  46. Thank you
  47. Problem-solving
  48. Ownership
  49. Help desk
  50. Customer-first
  51. Patience
  52. Loyalty
  53. Beacon Funding
  54. Values
  55. Clarity
  56. Coffee break
  57. Knowledge base
  58. High five
  59. Customer Service Week
  60. Adaptability
  61. Connection