Escalation Coaching Support Golden rule Accountability Resolution mindset Attitude Expectations Resolution Feedback Phone call Survey Service with heart Chat Resolution path Happy customer Understanding Responsiveness Recognition Appreciation Satisfaction WOW moment Customer journey Listening Greeting Email Empathy Tone Trust First impression Teamwork Celebration Professionalism Mission Experience Courtesy Above and beyond Needs Apology Follow- up CRM Response time Training Collaboration Positivity Thank you Problem- solving Ownership Help desk Customer- first Patience Loyalty Beacon Funding Values Clarity Coffee break Knowledge base High five Customer Service Week Adaptability Connection Escalation Coaching Support Golden rule Accountability Resolution mindset Attitude Expectations Resolution Feedback Phone call Survey Service with heart Chat Resolution path Happy customer Understanding Responsiveness Recognition Appreciation Satisfaction WOW moment Customer journey Listening Greeting Email Empathy Tone Trust First impression Teamwork Celebration Professionalism Mission Experience Courtesy Above and beyond Needs Apology Follow- up CRM Response time Training Collaboration Positivity Thank you Problem- solving Ownership Help desk Customer- first Patience Loyalty Beacon Funding Values Clarity Coffee break Knowledge base High five Customer Service Week Adaptability Connection
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Escalation
Coaching
Support
Golden rule
Accountability
Resolution mindset
Attitude
Expectations
Resolution
Feedback
Phone call
Survey
Service with heart
Chat
Resolution path
Happy customer
Understanding
Responsiveness
Recognition
Appreciation
Satisfaction
WOW moment
Customer journey
Listening
Greeting
Email
Empathy
Tone
Trust
First impression
Teamwork
Celebration
Professionalism
Mission
Experience
Courtesy
Above and beyond
Needs
Apology
Follow-up
CRM
Response time
Training
Collaboration
Positivity
Thank you
Problem-solving
Ownership
Help desk
Customer-first
Patience
Loyalty
Beacon Funding
Values
Clarity
Coffee break
Knowledge base
High five
Customer Service Week
Adaptability
Connection