ThankyouCRMProblem-solvingGoldenruleUnderstandingCollaborationServicewithheartEmailAttitudeEmpathyProfessionalismFirstimpressionHighfiveKnowledgebaseChatAppreciationCoachingEscalationPositivityApologyAboveandbeyondMissionAccountabilityRecognitionPatienceOwnershipExpectationsToneHelpdeskResolutionmindsetResolutionTrainingSurveyGreetingResponsetimeCelebrationCoffeebreakListeningCustomerjourneyCustomerServiceWeekBeaconFundingClarityResolutionpathSatisfactionCourtesyResponsivenessNeedsConnectionValuesCustomer-firstTrustSupportHappycustomerWOWmomentFeedbackExperienceFollow-upTeamworkPhonecallLoyaltyAdaptabilityThankyouCRMProblem-solvingGoldenruleUnderstandingCollaborationServicewithheartEmailAttitudeEmpathyProfessionalismFirstimpressionHighfiveKnowledgebaseChatAppreciationCoachingEscalationPositivityApologyAboveandbeyondMissionAccountabilityRecognitionPatienceOwnershipExpectationsToneHelpdeskResolutionmindsetResolutionTrainingSurveyGreetingResponsetimeCelebrationCoffeebreakListeningCustomerjourneyCustomerServiceWeekBeaconFundingClarityResolutionpathSatisfactionCourtesyResponsivenessNeedsConnectionValuesCustomer-firstTrustSupportHappycustomerWOWmomentFeedbackExperienceFollow-upTeamworkPhonecallLoyaltyAdaptability

Customer Service Week 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you
  2. CRM
  3. Problem-solving
  4. Golden rule
  5. Understanding
  6. Collaboration
  7. Service with heart
  8. Email
  9. Attitude
  10. Empathy
  11. Professionalism
  12. First impression
  13. High five
  14. Knowledge base
  15. Chat
  16. Appreciation
  17. Coaching
  18. Escalation
  19. Positivity
  20. Apology
  21. Above and beyond
  22. Mission
  23. Accountability
  24. Recognition
  25. Patience
  26. Ownership
  27. Expectations
  28. Tone
  29. Help desk
  30. Resolution mindset
  31. Resolution
  32. Training
  33. Survey
  34. Greeting
  35. Response time
  36. Celebration
  37. Coffee break
  38. Listening
  39. Customer journey
  40. Customer Service Week
  41. Beacon Funding
  42. Clarity
  43. Resolution path
  44. Satisfaction
  45. Courtesy
  46. Responsiveness
  47. Needs
  48. Connection
  49. Values
  50. Customer-first
  51. Trust
  52. Support
  53. Happy customer
  54. WOW moment
  55. Feedback
  56. Experience
  57. Follow-up
  58. Teamwork
  59. Phone call
  60. Loyalty
  61. Adaptability