(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Executive Health department calls
Patient is lost & needs directions
Refusal to verify demographics
"You don't have anything sooner?"
"You called me!" in response to "Can I have your name and DOB?"
Transferred to a department within Pod6
Patient has no clue why they were referred
Agent is praised for excellent service!
Patient needs their medical records
Spoke with same patient twice in one day
Asks for fax number
Had to transfer to another department before noon
Patient lists off all verification demos without having to ask
Older lady calls you dear/sweetheart
Dogs barking in the background of the call
Patient's permanent address is outside of Ohio
Patient eating on the phone
Midday soap opras playing very loudly in the background.
Had to transfer to another department after noon
"You're breaking up" or "You sound underwater"
Patient wants to schedule for Ohio Health, Mt. Camel or Nationwide Children's
Replies "the winning lotto numbers" to "Is there anything else I can help with?"
Dr. [insert name] is my friend and they told me to call in and get scheduled.
"Why can't you transfer me to my doctor/therapist?"
Interpreter Call
One phone number pulls up 5+ patient charts
"I don't know my provider's name, aren't you in my chart?"
"I'm calling to let you know I will be late to my appointment"
