(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Had to transfer to another department after noon
Finesse crashes
"You're breaking up" or "You sound underwater"
Executive Health department calls
Agent is praised for excellent service!
Dogs barking in the background of the call
Replies "the winning lotto numbers" to "Is there anything else I can help with?"
"You don't have anything sooner?"
"Why can't you transfer me to my doctor/therapist?"
Patient wants to schedule for Ohio Health, Mt. Camel or Nationwide Children's
Had to transfer to another department before noon
Midday soap opras playing very loudly in the background.
"I'm calling to let you know I will be late to my appointment"
Patient has no clue why they were referred
Interpreter Call
Older lady calls you dear/sweetheart
Patient lists off all verification demos without having to ask
Patient is lost & needs directions
Patient needs their medical records
Refusal to verify demographics
Transferred to a department within Pod6
One phone number pulls up 5+ patient charts
"I don't know my provider's name, aren't you in my chart?"
Patient's permanent address is outside of Ohio
Dr. [insert name] is my friend and they told me to call in and get scheduled.
Patient eating on the phone
"You called me!" in response to "Can I have your name and DOB?"
