(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Interpreter Call
Patient lists off all verification demos without having to ask
"Why can't you transfer me to my doctor/therapist?"
Dogs barking in the background of the call
Dr. [insert name] is my friend and they told me to call in and get scheduled.
Asks for fax number
Patient needs their medical records
Executive Health department calls
"You're breaking up" or "You sound underwater"
One phone number pulls up 5+ patient charts
"You don't have anything sooner?"
Refusal to verify demographics
Patient wants to schedule for Ohio Health, Mt. Camel or Nationwide Children's
"I'm calling to let you know I will be late to my appointment"
Patient is lost & needs directions
"I don't know my provider's name, aren't you in my chart?"
Had to transfer to another department after noon
Transferred to a department within Pod6
Replies "the winning lotto numbers" to "Is there anything else I can help with?"
Agent is praised for excellent service!
Patient has no clue why they were referred
Had to transfer to another department before noon
Patient's permanent address is outside of Ohio
Finesse crashes
Midday soap opras playing very loudly in the background.
Patient eating on the phone
"You called me!" in response to "Can I have your name and DOB?"
