This bingo card has a free space and 29 words: "You called me!" in response to "Can I have your name and DOB?", Dr. [insert name] is my friend and they told me to call in and get scheduled., "I don't know my provider's name, aren't you in my chart?", One phone number pulls up 5+ patient charts, Had to transfer to another department before noon, Older lady calls you dear/sweetheart, Patient eating on the phone, Replies "the winning lotto numbers" to "Is there anything else I can help with?", Refusal to verify demographics, Spoke with same patient twice in one day, Agent is praised for excellent service!, Transferred to a department within Pod6, Patient needs their medical records, Interpreter Call, Had to transfer to another department after noon, Midday soap opras playing very loudly in the background., "You're breaking up" or "You sound underwater", Finesse crashes, Patient lists off all verification demos without having to ask, "Why can't you transfer me to my doctor/therapist?", "You don't have anything sooner?", Patient is lost & needs directions, Executive Health department calls, Dogs barking in the background of the call, Patient wants to schedule for Ohio Health, Mt. Camel or Nationwide Children's, Patient has no clue why they were referred, "I'm calling to let you know I will be late to my appointment", Asks for fax number and Patient's permanent address is outside of Ohio.
PMAC Bingo! | Kaiser Bingo 2 | Marriott Bingo | Call Center Bingo 2022 | PCC Bingo
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