Sell/RenewanymembershipScheduleanyelectricalapptSchedule aplumbingservice orcloggeddrainTalk to acustomerwith samename as aCSRScheduleplumbingsalesTalk tosomeonewith samename asdispatcherWrongnumberSchedule aninstall withdates fromdispatchSay “OhGoodness”to acustomerSolicitorcallTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)ScheduleHVACtune upCustomerreschedulingapptTake apaymentTake transferfrom anotherCSRBook a callfor asystem over10 yearsBe placedon hold byacustomerCallerHangUpRoboCallReturningcall toEscalationTeamReturningcall todispatchScheduleHVACservicecallAsk acustomerabouttheir petTransferto anotherCSRScheduleHVACSalesSay “Butwait there’smore” to acustomerSell/RenewanymembershipScheduleanyelectricalapptSchedule aplumbingservice orcloggeddrainTalk to acustomerwith samename as aCSRScheduleplumbingsalesTalk tosomeonewith samename asdispatcherWrongnumberSchedule aninstall withdates fromdispatchSay “OhGoodness”to acustomerSolicitorcallTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)ScheduleHVACtune upCustomerreschedulingapptTake apaymentTake transferfrom anotherCSRBook a callfor asystem over10 yearsBe placedon hold byacustomerCallerHangUpRoboCallReturningcall toEscalationTeamReturningcall todispatchScheduleHVACservicecallAsk acustomerabouttheir petTransferto anotherCSRScheduleHVACSalesSay “Butwait there’smore” to acustomer

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sell/Renew any membership
  2. Schedule any electrical appt
  3. Schedule a plumbing service or clogged drain
  4. Talk to a customer with same name as a CSR
  5. Schedule plumbing sales
  6. Talk to someone with same name as dispatcher
  7. Wrong number
  8. Schedule an install with dates from dispatch
  9. Say “Oh Goodness” to a customer
  10. Solicitor call
  11. Take a call from someone canceling their appt (save the call pick another spot for free)
  12. Schedule HVAC tune up
  13. Customer rescheduling appt
  14. Take a payment
  15. Take transfer from another CSR
  16. Book a call for a system over 10 years
  17. Be placed on hold by a customer
  18. Caller Hang Up
  19. Robo Call
  20. Returning call to Escalation Team
  21. Returning call to dispatch
  22. Schedule HVAC service call
  23. Ask a customer about their pet
  24. Transfer to another CSR
  25. Schedule HVAC Sales
  26. Say “But wait there’s more” to a customer