CustomerreschedulingapptCallerHangUpScheduleHVACSalesScheduleHVACtune upSchedule aninstall withdates fromdispatchTalk tosomeonewith samename asdispatcherSay “Butwait there’smore” to acustomerScheduleHVACservicecallReturningcall toEscalationTeamScheduleanyelectricalapptBe placedon hold byacustomerAsk acustomerabouttheir petTake transferfrom anotherCSRSell/RenewanymembershipTalk to acustomerwith samename as aCSRRoboCallSay “OhGoodness”to acustomerTransferto anotherCSRSchedule aplumbingservice orcloggeddrainReturningcall todispatchSolicitorcallWrongnumberBook a callfor asystem over10 yearsScheduleplumbingsalesTake apaymentTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)CustomerreschedulingapptCallerHangUpScheduleHVACSalesScheduleHVACtune upSchedule aninstall withdates fromdispatchTalk tosomeonewith samename asdispatcherSay “Butwait there’smore” to acustomerScheduleHVACservicecallReturningcall toEscalationTeamScheduleanyelectricalapptBe placedon hold byacustomerAsk acustomerabouttheir petTake transferfrom anotherCSRSell/RenewanymembershipTalk to acustomerwith samename as aCSRRoboCallSay “OhGoodness”to acustomerTransferto anotherCSRSchedule aplumbingservice orcloggeddrainReturningcall todispatchSolicitorcallWrongnumberBook a callfor asystem over10 yearsScheduleplumbingsalesTake apaymentTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer rescheduling appt
  2. Caller Hang Up
  3. Schedule HVAC Sales
  4. Schedule HVAC tune up
  5. Schedule an install with dates from dispatch
  6. Talk to someone with same name as dispatcher
  7. Say “But wait there’s more” to a customer
  8. Schedule HVAC service call
  9. Returning call to Escalation Team
  10. Schedule any electrical appt
  11. Be placed on hold by a customer
  12. Ask a customer about their pet
  13. Take transfer from another CSR
  14. Sell/Renew any membership
  15. Talk to a customer with same name as a CSR
  16. Robo Call
  17. Say “Oh Goodness” to a customer
  18. Transfer to another CSR
  19. Schedule a plumbing service or clogged drain
  20. Returning call to dispatch
  21. Solicitor call
  22. Wrong number
  23. Book a call for a system over 10 years
  24. Schedule plumbing sales
  25. Take a payment
  26. Take a call from someone canceling their appt (save the call pick another spot for free)