Say “OhGoodness”to acustomerBook a callfor asystem over10 yearsScheduleHVACSalesTake apaymentWrongnumberSay “Butwait there’smore” to acustomerTalk tosomeonewith samename asdispatcherSchedule aninstall withdates fromdispatchTransferto anotherCSRCallerHangUpTake transferfrom anotherCSRScheduleplumbingsalesSell/RenewanymembershipSchedule aplumbingservice orcloggeddrainBe placedon hold byacustomerReturningcall todispatchCustomerreschedulingapptScheduleHVACservicecallScheduleHVACtune upRoboCallTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)SolicitorcallScheduleanyelectricalapptReturningcall toEscalationTeamAsk acustomerabouttheir petTalk to acustomerwith samename as aCSRSay “OhGoodness”to acustomerBook a callfor asystem over10 yearsScheduleHVACSalesTake apaymentWrongnumberSay “Butwait there’smore” to acustomerTalk tosomeonewith samename asdispatcherSchedule aninstall withdates fromdispatchTransferto anotherCSRCallerHangUpTake transferfrom anotherCSRScheduleplumbingsalesSell/RenewanymembershipSchedule aplumbingservice orcloggeddrainBe placedon hold byacustomerReturningcall todispatchCustomerreschedulingapptScheduleHVACservicecallScheduleHVACtune upRoboCallTake a call fromsomeonecanceling theirappt (save thecall pick anotherspot for free)SolicitorcallScheduleanyelectricalapptReturningcall toEscalationTeamAsk acustomerabouttheir petTalk to acustomerwith samename as aCSR

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say “Oh Goodness” to a customer
  2. Book a call for a system over 10 years
  3. Schedule HVAC Sales
  4. Take a payment
  5. Wrong number
  6. Say “But wait there’s more” to a customer
  7. Talk to someone with same name as dispatcher
  8. Schedule an install with dates from dispatch
  9. Transfer to another CSR
  10. Caller Hang Up
  11. Take transfer from another CSR
  12. Schedule plumbing sales
  13. Sell/Renew any membership
  14. Schedule a plumbing service or clogged drain
  15. Be placed on hold by a customer
  16. Returning call to dispatch
  17. Customer rescheduling appt
  18. Schedule HVAC service call
  19. Schedule HVAC tune up
  20. Robo Call
  21. Take a call from someone canceling their appt (save the call pick another spot for free)
  22. Solicitor call
  23. Schedule any electrical appt
  24. Returning call to Escalation Team
  25. Ask a customer about their pet
  26. Talk to a customer with same name as a CSR