(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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DR Call
EOOLG that has not opted in yet
ER needing help with wage upload
Had to use LL
CLA doesn't have access to email used
Helped caller find information on our website
Created ER Waiver ticket
CLA questions on payment amount
Complaint about our system
CLA went back to work early
Created ER Refund Ticket
ER needing to request access to account
Escalated a ticket to OPR
CLA has not received ReliaCard
Successful upload of SHCF/IDAF
CLA needs to report hours for a previous week
CLA with multiple accounts (un/verified)
ER has question on notification they received
CLA needing help uploading to an RFI
CLA compliments FAMLI/Staff
Escalated a ticket to tech ops
CLA cannot login
Getting a repeat caller that you/they remember
Change of absence parameters
Staff filed claim over phone
Caller couldn't hear you
CLA requesting to update end date
CLA question on payment processing
ER that cannot authenticate
TPA Researcher Call
Special Handling Call
CLA doesn't understand RFI ask
Checked status on APSC ticket
Had to restart
Caller with a baby/dog in the background
ER had to agree to general attestation to get claim info
CLA missed reporting leave hours from 2+ weeks ago
