(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Special Handling Call
Complaint with IVR (getting a live rep.)
CLA questions on payment amount
Created ER Waiver ticket
Staff filed claim over phone
CLA doesn't understand RFI ask
CLA with multiple accounts (un/verified)
CLA cannot login
ER has question on notification they received
CLA needs to report hours for a previous week
Escalated a ticket to tech ops
CLA has not received ReliaCard
DR Call
CLA requesting to update end date
CLA went back to work early
Had to use LL
Created ER Refund Ticket
Complaint about our system
Successful upload of SHCF/IDAF
Caller with a baby/dog in the background
Helped caller find information on our website
SE caller needing help reporting wages
ER needing help with wage upload
TPA Researcher Call
CLA doesn't have access to email used
CLA compliments FAMLI/Staff
CLA needing help uploading to an RFI
EOOLG that has not opted in yet
Change of absence parameters
Had to restart
Getting a repeat caller that you/they remember
ER had to agree to general attestation to get claim info
Caller couldn't hear you
CLA question on payment processing
Checked status on APSC ticket
ER that cannot authenticate
CLA missed reporting leave hours from 2+ weeks ago
