(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I processed a cancellation
Answered an email
Computer restarted on your today
I processed a duplicate policy/claim
Started a claim from an email
I assisted in Password Reset
Received/processed a fax
The PH/clinic said my name wrong
Processed a claim
Processed a medical review
Process Duplicate Policy/Claim
Agent enrolled in an incorrect policy
Asked a question in a Teams Chat
I split out a claim
I closed/completed a task
I processed a claim
I processed a policy / claim/ MRR with a pet named after food / animal / human
I processed a Renewal task
Agent Tattle
I deciphered handwritten clinic notes on my own!
Deciphered handwritten clinic notes on my own!
PH/clinic said your name wrong
I helped a coworker
Transferred a call to ACA or CLA
I processed a reimbursement request
Processed a Renewal task
Closed/completed a task
I received / processed a fax
Gave someone in Care a compliment
I asked a question in a Teams Chat
I sent in an IT ticket
Assist a customer with a claim question
Sent an email to a customer
I sent an emoji/gif in a Teams Chat
I sent an agent tattle
Processed a policy/claim/MRR with a pet named after food (could also do named after another animal, named a human name, etc)
Sent in an IT ticket
Annoyed a veterinarian clinic for records
I processed a Dunning task
Processed a wellness reimbursement request
I received appreciation by a customer/ agent / clinic
I assisted a customer with a claim payment
Assisted a customer with a claim payment
I left a Note on a policy / claim page
Sent a chatter on a policy or claim
I assigned additional claims to myself
Cleaned out the email inbox
Received appreciation by a customer/agent/or clinic
I processed a policy / claim / MRR that has the same name as me
Helped a coworker
Left a Note on a policy or claim page
I processed a medical review
I sent an email to a customer
I assist a customer with a claim question
I annoyed a veterinarian clinic for records
I started a claim from an email
Split out a claim
I transferred a call to ACA / CLA
Assisted in a Password Reset
I assigned additional claims to myself
Processed a cancellation
I cleaned out the email inbox
I found an agent enrolled the incorrect policy
Processed a Dunning task
I sent a chatter on a policy or claim
I gave someone in Care a compliment
I answered an email
Processed a policy/claim/MRR who has the same name as you (pet or PH)
