(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I assist a customer with a claim question
Transferred a call to ACA or CLA
Received/processed a fax
I sent in an IT ticket
Received appreciation by a customer/agent/or clinic
Split out a claim
I processed a Renewal task
I processed a Dunning task
I found an agent enrolled the incorrect policy
Sent an emoji/gif in a Teams Chat
Processed a claim
I processed a duplicate policy/claim
I helped a coworker
I left a Note on a policy / claim page
I deciphered handwritten clinic notes on my own!
I started a claim from an email
I processed a policy / claim/ MRR with a pet named after food / animal / human
Deciphered handwritten clinic notes on my own!
I processed a medical review
Process Duplicate Policy/Claim
I answered an email
I sent an email to a customer
Helped a coworker
Left a Note on a policy or claim page
I processed a policy / claim / MRR that has the same name as me
I assigned additional claims to myself
I annoyed a veterinarian clinic for records
I asked a question in a Teams Chat
Processed a policy/claim/MRR who has the same name as you (pet or PH)
I transferred a call to ACA / CLA
Processed a policy/claim/MRR with a pet named after food (could also do named after another animal, named a human name, etc)
Started a claim from an email
I assisted in Password Reset
Annoyed a veterinarian clinic for records
Answered an email
Sent in an IT ticket
I sent a chatter on a policy or claim
Assisted a customer with a claim payment
Processed a Renewal task
Processed a Dunning task
I processed a cancellation
I processed a reimbursement request
Sent an email to a customer
My computer forced restarted on me
I received / processed a fax
PH/clinic said your name wrong
Processed a cancellation
Agent Tattle
Agent enrolled in an incorrect policy
Assist a customer with a claim question
I assigned additional claims to myself
Processed a wellness reimbursement request
I sent an agent tattle
Gave someone in Care a compliment
I received appreciation by a customer/ agent / clinic
