This bingo card has a free space and 70 words: Agent Tattle, Transferred a call to ACA or CLA, Sent an email to a customer, Assisted in a Password Reset, Process Duplicate Policy/Claim, Assist a customer with a claim question, Computer restarted on your today, Answered an email, Sent in an IT ticket, Asked a question in a Teams Chat, Agent enrolled in an incorrect policy, Sent an emoji/gif in a Teams Chat, Processed a Dunning task, Processed a Renewal task, Processed a medical review, Processed a claim, Processed a wellness reimbursement request, Split out a claim, Annoyed a veterinarian clinic for records, Left a Note on a policy or claim page, Closed/completed a task, Processed a cancellation, Sent a chatter on a policy or claim, Assisted a customer with a claim payment, Cleaned out the email inbox, Deciphered handwritten clinic notes on my own!, I assigned additional claims to myself, Received appreciation by a customer/agent/or clinic, Started a claim from an email, PH/clinic said your name wrong, Processed a policy/claim/MRR with a pet named after food (could also do named after another animal, named a human name, etc), Helped a coworker, Gave someone in Care a compliment, Received/processed a fax, Processed a policy/claim/MRR who has the same name as you (pet or PH), I sent an agent tattle, I transferred a call to ACA / CLA, I sent an email to a customer, I assisted in Password Reset, I processed a duplicate policy/claim, I assist a customer with a claim question, My computer forced restarted on me, I answered an email, I sent in an IT ticket, I asked a question in a Teams Chat, I found an agent enrolled the incorrect policy, I sent an emoji/gif in a Teams Chat, I processed a Dunning task, I processed a Renewal task, I processed a medical review, I processed a claim, I processed a reimbursement request, I split out a claim, I annoyed a veterinarian clinic for records, I left a Note on a policy / claim page, I closed/completed a task, I processed a cancellation, I sent a chatter on a policy or claim, I assisted a customer with a claim payment, I cleaned out the email inbox, I deciphered handwritten clinic notes on my own!, I assigned additional claims to myself, I received appreciation by a customer/ agent / clinic, I started a claim from an email, The PH/clinic said my name wrong, I processed a policy / claim/ MRR with a pet named after food / animal / human, I helped a coworker, I gave someone in Care a compliment, I received / processed a fax and I processed a policy / claim / MRR that has the same name as me.
⚠ This card has duplicate items: I assigned additional claims to myself (2)
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