Askeda SanaQBrushed myteeth beforeopening mylaptopMemberabandonedchatGot taggedin apharmacy-relatedquestionCalldisconnectedSlack threadturned into20+messages Submitted amember claimreimbursementGot kudosin ashoutoutTagged@AdminSupport forassistanceSomeonedrinks icedcoffee (yes,even in fall)Tech issuesolvedwith arefreshTurned onbackgroundnoiseShared ameme/GIFin SlackUsed thephrase "letme double-check that"Emojireactionwith 🎉Used amacro inZendeskBackgroundnoise fromkids/petswhile on acallA membersaid thankyouIescalatedto CareNav todayMentionedbalancebillingDid a typoon slackor ZDSomeonesays ‘canyou hearme?Found theanswer inGuruMessageda managerwith aquestionAskeda SanaQBrushed myteeth beforeopening mylaptopMemberabandonedchatGot taggedin apharmacy-relatedquestionCalldisconnectedSlack threadturned into20+messages Submitted amember claimreimbursementGot kudosin ashoutoutTagged@AdminSupport forassistanceSomeonedrinks icedcoffee (yes,even in fall)Tech issuesolvedwith arefreshTurned onbackgroundnoiseShared ameme/GIFin SlackUsed thephrase "letme double-check that"Emojireactionwith 🎉Used amacro inZendeskBackgroundnoise fromkids/petswhile on acallA membersaid thankyouIescalatedto CareNav todayMentionedbalancebillingDid a typoon slackor ZDSomeonesays ‘canyou hearme?Found theanswer inGuruMessageda managerwith aquestion

Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked a Sana Q
  2. Brushed my teeth before opening my laptop
  3. Member abandoned chat
  4. Got tagged in a pharmacy-related question
  5. Call disconnected
  6. Slack thread turned into 20+ messages
  7. Submitted a member claim reimbursement
  8. Got kudos in a shoutout
  9. Tagged @Admin Support for assistance
  10. Someone drinks iced coffee (yes, even in fall)
  11. Tech issue solved with a refresh
  12. Turned on background noise
  13. Shared a meme/GIF in Slack
  14. Used the phrase "let me double-check that"
  15. Emoji reaction with 🎉
  16. Used a macro in Zendesk
  17. Background noise from kids/pets while on a call
  18. A member said thank you
  19. I escalated to Care Nav today
  20. Mentioned balance billing
  21. Did a typo on slack or ZD
  22. Someone says ‘can you hear me?
  23. Found the answer in Guru
  24. Messaged a manager with a question