Tech issuesolvedwith arefreshMemberabandonedchatDid a typoon slackor ZDBackgroundnoise fromkids/petswhile on acallSomeonesays ‘canyou hearme?Got kudosin ashoutoutCalldisconnectedUsed amacro inZendeskSomeonedrinks icedcoffee (yes,even in fall)Slack threadturned into20+messages Iescalatedto CareNav todayMessageda managerwith aquestionTurned onbackgroundnoiseAskeda SanaQBrushed myteeth beforeopening mylaptopGot taggedin apharmacy-relatedquestionA membersaid thankyouMentionedbalancebillingFound theanswer inGuruShared ameme/GIFin SlackEmojireactionwith 🎉Tagged@AdminSupport forassistanceSubmitted amember claimreimbursementUsed thephrase "letme double-check that"Tech issuesolvedwith arefreshMemberabandonedchatDid a typoon slackor ZDBackgroundnoise fromkids/petswhile on acallSomeonesays ‘canyou hearme?Got kudosin ashoutoutCalldisconnectedUsed amacro inZendeskSomeonedrinks icedcoffee (yes,even in fall)Slack threadturned into20+messages Iescalatedto CareNav todayMessageda managerwith aquestionTurned onbackgroundnoiseAskeda SanaQBrushed myteeth beforeopening mylaptopGot taggedin apharmacy-relatedquestionA membersaid thankyouMentionedbalancebillingFound theanswer inGuruShared ameme/GIFin SlackEmojireactionwith 🎉Tagged@AdminSupport forassistanceSubmitted amember claimreimbursementUsed thephrase "letme double-check that"

Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tech issue solved with a refresh
  2. Member abandoned chat
  3. Did a typo on slack or ZD
  4. Background noise from kids/pets while on a call
  5. Someone says ‘can you hear me?
  6. Got kudos in a shoutout
  7. Call disconnected
  8. Used a macro in Zendesk
  9. Someone drinks iced coffee (yes, even in fall)
  10. Slack thread turned into 20+ messages
  11. I escalated to Care Nav today
  12. Messaged a manager with a question
  13. Turned on background noise
  14. Asked a Sana Q
  15. Brushed my teeth before opening my laptop
  16. Got tagged in a pharmacy-related question
  17. A member said thank you
  18. Mentioned balance billing
  19. Found the answer in Guru
  20. Shared a meme/GIF in Slack
  21. Emoji reaction with 🎉
  22. Tagged @Admin Support for assistance
  23. Submitted a member claim reimbursement
  24. Used the phrase "let me double-check that"