Someonedrinks icedcoffee (yes,even in fall)Someonesays ‘canyou hearme?CalldisconnectedShared ameme/GIFin SlackSlack threadturned into20+messages Found theanswer inGuruTagged@AdminSupport forassistanceMessageda managerwith aquestionMentionedbalancebillingMemberabandonedchatGot kudosin ashoutoutEmojireactionwith 🎉Turned onbackgroundnoiseBackgroundnoise fromkids/petswhile on acallIescalatedto CareNav todayUsed thephrase "letme double-check that"Brushed myteeth beforeopening mylaptopUsed amacro inZendeskGot taggedin apharmacy-relatedquestionAskeda SanaQTech issuesolvedwith arefreshDid a typoon slackor ZDSubmitted amember claimreimbursementA membersaid thankyouSomeonedrinks icedcoffee (yes,even in fall)Someonesays ‘canyou hearme?CalldisconnectedShared ameme/GIFin SlackSlack threadturned into20+messages Found theanswer inGuruTagged@AdminSupport forassistanceMessageda managerwith aquestionMentionedbalancebillingMemberabandonedchatGot kudosin ashoutoutEmojireactionwith 🎉Turned onbackgroundnoiseBackgroundnoise fromkids/petswhile on acallIescalatedto CareNav todayUsed thephrase "letme double-check that"Brushed myteeth beforeopening mylaptopUsed amacro inZendeskGot taggedin apharmacy-relatedquestionAskeda SanaQTech issuesolvedwith arefreshDid a typoon slackor ZDSubmitted amember claimreimbursementA membersaid thankyou

Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone drinks iced coffee (yes, even in fall)
  2. Someone says ‘can you hear me?
  3. Call disconnected
  4. Shared a meme/GIF in Slack
  5. Slack thread turned into 20+ messages
  6. Found the answer in Guru
  7. Tagged @Admin Support for assistance
  8. Messaged a manager with a question
  9. Mentioned balance billing
  10. Member abandoned chat
  11. Got kudos in a shoutout
  12. Emoji reaction with 🎉
  13. Turned on background noise
  14. Background noise from kids/pets while on a call
  15. I escalated to Care Nav today
  16. Used the phrase "let me double-check that"
  17. Brushed my teeth before opening my laptop
  18. Used a macro in Zendesk
  19. Got tagged in a pharmacy-related question
  20. Asked a Sana Q
  21. Tech issue solved with a refresh
  22. Did a typo on slack or ZD
  23. Submitted a member claim reimbursement
  24. A member said thank you