(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Talked to a member born before 1950
Contacted a member to get MyPOWR on file
Updated a PCP for an HMO member
Got a call about online access
Used the Agent Assist Line
Spoke with a mother about their child's claim
Transferred a misrouted call
Received a transfer from another BSC Agent
Talked to a member born before 1960
Reviewed someone's accumulations for them
Transferred a Shared Advantage member to the TPA
Wrapped an open case from a different day
Used AuthAccel to check status of an authorization
Used the "Confirm, Deny, Disclose" tables
Called Pharmacy Services
Used Evolent to check a PA status
Ordered IDs for a member
Emailed a directory using the national FAD tool
Used the Language Assistance Line
Answered questions regarding a member's open enrollment
Filed an appeal or grievance for a member
Used a KB article to send an internal email for a member
