Loggednotes for amemberborn after2020Used theLanguageAssistanceLineAnsweredquestionsregarding amember's openenrollmentEmailed adirectoryusing thenational FADtoolFiled anappeal orgrievance fora memberTransferredamisroutedcallTalked to amemberborn before1950OrderedIDs for amemberUsed theAgentAssistLineWrapped anopen casefrom adifferent dayTalked to amemberborn before1960Contacteda provider'soffice for amemberSpoke witha motherabout theirchild's claimCalledPharmacyServicesUpdated aPCP foran HMOmemberUsed a KBarticle tosend aninternal emailfor a memberContacted amember togetMyPOWR onfileReviewedsomeone'saccumulationsfor themReceived atransfer fromanother BSCAgentUsedAuthAccel tocheck statusof anauthorizationTransferreda SharedAdvantagemember tothe TPAUsedEvolent tocheck aPA statusGot a callaboutonlineaccessUsed the"Confirm,Deny,Disclose"tablesLoggednotes for amemberborn after2020Used theLanguageAssistanceLineAnsweredquestionsregarding amember's openenrollmentEmailed adirectoryusing thenational FADtoolFiled anappeal orgrievance fora memberTransferredamisroutedcallTalked to amemberborn before1950OrderedIDs for amemberUsed theAgentAssistLineWrapped anopen casefrom adifferent dayTalked to amemberborn before1960Contacteda provider'soffice for amemberSpoke witha motherabout theirchild's claimCalledPharmacyServicesUpdated aPCP foran HMOmemberUsed a KBarticle tosend aninternal emailfor a memberContacted amember togetMyPOWR onfileReviewedsomeone'saccumulationsfor themReceived atransfer fromanother BSCAgentUsedAuthAccel tocheck statusof anauthorizationTransferreda SharedAdvantagemember tothe TPAUsedEvolent tocheck aPA statusGot a callaboutonlineaccessUsed the"Confirm,Deny,Disclose"tables

B&E Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Logged notes for a member born after 2020
  2. Used the Language Assistance Line
  3. Answered questions regarding a member's open enrollment
  4. Emailed a directory using the national FAD tool
  5. Filed an appeal or grievance for a member
  6. Transferred a misrouted call
  7. Talked to a member born before 1950
  8. Ordered IDs for a member
  9. Used the Agent Assist Line
  10. Wrapped an open case from a different day
  11. Talked to a member born before 1960
  12. Contacted a provider's office for a member
  13. Spoke with a mother about their child's claim
  14. Called Pharmacy Services
  15. Updated a PCP for an HMO member
  16. Used a KB article to send an internal email for a member
  17. Contacted a member to get MyPOWR on file
  18. Reviewed someone's accumulations for them
  19. Received a transfer from another BSC Agent
  20. Used AuthAccel to check status of an authorization
  21. Transferred a Shared Advantage member to the TPA
  22. Used Evolent to check a PA status
  23. Got a call about online access
  24. Used the "Confirm, Deny, Disclose" tables