Talked to amemberborn before1950Updated aPCP foran HMOmemberContacted amember togetMyPOWR onfileEmailed adirectoryusing thenational FADtoolCalledPharmacyServicesLoggednotes for amemberborn after2020Reviewedsomeone'saccumulationsfor themWrapped anopen casefrom adifferent dayUsedAuthAccel tocheck statusof anauthorizationGot a callaboutonlineaccessUsed theLanguageAssistanceLineSpoke witha motherabout theirchild's claimUsed theAgentAssistLineUsedEvolent tocheck aPA statusAnsweredquestionsregarding amember's openenrollmentContacteda provider'soffice for amemberReceived atransfer fromanother BSCAgentFiled anappeal orgrievance fora memberTransferreda SharedAdvantagemember tothe TPATalked to amemberborn before1960Used a KBarticle tosend aninternal emailfor a memberTransferredamisroutedcallUsed the"Confirm,Deny,Disclose"tablesOrderedIDs for amemberTalked to amemberborn before1950Updated aPCP foran HMOmemberContacted amember togetMyPOWR onfileEmailed adirectoryusing thenational FADtoolCalledPharmacyServicesLoggednotes for amemberborn after2020Reviewedsomeone'saccumulationsfor themWrapped anopen casefrom adifferent dayUsedAuthAccel tocheck statusof anauthorizationGot a callaboutonlineaccessUsed theLanguageAssistanceLineSpoke witha motherabout theirchild's claimUsed theAgentAssistLineUsedEvolent tocheck aPA statusAnsweredquestionsregarding amember's openenrollmentContacteda provider'soffice for amemberReceived atransfer fromanother BSCAgentFiled anappeal orgrievance fora memberTransferreda SharedAdvantagemember tothe TPATalked to amemberborn before1960Used a KBarticle tosend aninternal emailfor a memberTransferredamisroutedcallUsed the"Confirm,Deny,Disclose"tablesOrderedIDs for amember

B&E Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked to a member born before 1950
  2. Updated a PCP for an HMO member
  3. Contacted a member to get MyPOWR on file
  4. Emailed a directory using the national FAD tool
  5. Called Pharmacy Services
  6. Logged notes for a member born after 2020
  7. Reviewed someone's accumulations for them
  8. Wrapped an open case from a different day
  9. Used AuthAccel to check status of an authorization
  10. Got a call about online access
  11. Used the Language Assistance Line
  12. Spoke with a mother about their child's claim
  13. Used the Agent Assist Line
  14. Used Evolent to check a PA status
  15. Answered questions regarding a member's open enrollment
  16. Contacted a provider's office for a member
  17. Received a transfer from another BSC Agent
  18. Filed an appeal or grievance for a member
  19. Transferred a Shared Advantage member to the TPA
  20. Talked to a member born before 1960
  21. Used a KB article to send an internal email for a member
  22. Transferred a misrouted call
  23. Used the "Confirm, Deny, Disclose" tables
  24. Ordered IDs for a member