Loggednotes for amemberborn after2020Reviewedsomeone'saccumulationsfor themOrderedIDs for amemberAnsweredquestionsregarding amember's openenrollmentTransferreda SharedAdvantagemember tothe TPAGot a callaboutonlineaccessUsed a KBarticle tosend aninternal emailfor a memberContacted amember togetMyPOWR onfileTalked to amemberborn before1960Spoke witha motherabout theirchild's claimFiled anappeal orgrievance fora memberEmailed adirectoryusing thenational FADtoolWrapped anopen casefrom adifferent dayCalledPharmacyServicesContacteda provider'soffice for amemberReceived atransfer fromanother BSCAgentUsedAuthAccel tocheck statusof anauthorizationTransferredamisroutedcallUsedEvolent tocheck aPA statusUpdated aPCP foran HMOmemberUsed theLanguageAssistanceLineUsed theAgentAssistLineTalked to amemberborn before1950Used the"Confirm,Deny,Disclose"tablesLoggednotes for amemberborn after2020Reviewedsomeone'saccumulationsfor themOrderedIDs for amemberAnsweredquestionsregarding amember's openenrollmentTransferreda SharedAdvantagemember tothe TPAGot a callaboutonlineaccessUsed a KBarticle tosend aninternal emailfor a memberContacted amember togetMyPOWR onfileTalked to amemberborn before1960Spoke witha motherabout theirchild's claimFiled anappeal orgrievance fora memberEmailed adirectoryusing thenational FADtoolWrapped anopen casefrom adifferent dayCalledPharmacyServicesContacteda provider'soffice for amemberReceived atransfer fromanother BSCAgentUsedAuthAccel tocheck statusof anauthorizationTransferredamisroutedcallUsedEvolent tocheck aPA statusUpdated aPCP foran HMOmemberUsed theLanguageAssistanceLineUsed theAgentAssistLineTalked to amemberborn before1950Used the"Confirm,Deny,Disclose"tables

B&E Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Logged notes for a member born after 2020
  2. Reviewed someone's accumulations for them
  3. Ordered IDs for a member
  4. Answered questions regarding a member's open enrollment
  5. Transferred a Shared Advantage member to the TPA
  6. Got a call about online access
  7. Used a KB article to send an internal email for a member
  8. Contacted a member to get MyPOWR on file
  9. Talked to a member born before 1960
  10. Spoke with a mother about their child's claim
  11. Filed an appeal or grievance for a member
  12. Emailed a directory using the national FAD tool
  13. Wrapped an open case from a different day
  14. Called Pharmacy Services
  15. Contacted a provider's office for a member
  16. Received a transfer from another BSC Agent
  17. Used AuthAccel to check status of an authorization
  18. Transferred a misrouted call
  19. Used Evolent to check a PA status
  20. Updated a PCP for an HMO member
  21. Used the Language Assistance Line
  22. Used the Agent Assist Line
  23. Talked to a member born before 1950
  24. Used the "Confirm, Deny, Disclose" tables