(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Talked to a member born before 1950
Transferred a misrouted call
Called Pharmacy Services
Logged notes for a member born after 2020
Updated a PCP for an HMO member
Filed an appeal or grievance for a member
Reviewed someone's accumulations for them
Wrapped an open case from a different day
Ordered IDs for a member
Answered questions regarding a member's open enrollment
Transferred a Shared Advantage member to the TPA
Used a KB article to send an internal email for a member
Contacted a member to get MyPOWR on file
Used the "Confirm, Deny, Disclose" tables
Emailed a directory using the national FAD tool
Used the Language Assistance Line
Used Evolent to check a PA status
Spoke with a mother about their child's claim
Used the Agent Assist Line
Received a transfer from another BSC Agent
Used AuthAccel to check status of an authorization
