Used theLanguageAssistanceLineCalledPharmacyServicesFiled anappeal orgrievance fora memberUsedEvolent tocheck aPA statusWrapped anopen casefrom adifferent dayReceived atransfer fromanother BSCAgentUsed the"Confirm,Deny,Disclose"tablesContacted amember togetMyPOWR onfileTransferreda SharedAdvantagemember tothe TPATalked to amemberborn before1950Talked to amemberborn before1960Updated aPCP foran HMOmemberUsed theAgentAssistLineUsed a KBarticle tosend aninternal emailfor a memberTransferredamisroutedcallAnsweredquestionsregarding amember's openenrollmentGot a callaboutonlineaccessLoggednotes for amemberborn after2020Contacteda provider'soffice for amemberOrderedIDs for amemberReviewedsomeone'saccumulationsfor themUsedAuthAccel tocheck statusof anauthorizationSpoke witha motherabout theirchild's claimEmailed adirectoryusing thenational FADtoolUsed theLanguageAssistanceLineCalledPharmacyServicesFiled anappeal orgrievance fora memberUsedEvolent tocheck aPA statusWrapped anopen casefrom adifferent dayReceived atransfer fromanother BSCAgentUsed the"Confirm,Deny,Disclose"tablesContacted amember togetMyPOWR onfileTransferreda SharedAdvantagemember tothe TPATalked to amemberborn before1950Talked to amemberborn before1960Updated aPCP foran HMOmemberUsed theAgentAssistLineUsed a KBarticle tosend aninternal emailfor a memberTransferredamisroutedcallAnsweredquestionsregarding amember's openenrollmentGot a callaboutonlineaccessLoggednotes for amemberborn after2020Contacteda provider'soffice for amemberOrderedIDs for amemberReviewedsomeone'saccumulationsfor themUsedAuthAccel tocheck statusof anauthorizationSpoke witha motherabout theirchild's claimEmailed adirectoryusing thenational FADtool

B&E Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used the Language Assistance Line
  2. Called Pharmacy Services
  3. Filed an appeal or grievance for a member
  4. Used Evolent to check a PA status
  5. Wrapped an open case from a different day
  6. Received a transfer from another BSC Agent
  7. Used the "Confirm, Deny, Disclose" tables
  8. Contacted a member to get MyPOWR on file
  9. Transferred a Shared Advantage member to the TPA
  10. Talked to a member born before 1950
  11. Talked to a member born before 1960
  12. Updated a PCP for an HMO member
  13. Used the Agent Assist Line
  14. Used a KB article to send an internal email for a member
  15. Transferred a misrouted call
  16. Answered questions regarding a member's open enrollment
  17. Got a call about online access
  18. Logged notes for a member born after 2020
  19. Contacted a provider's office for a member
  20. Ordered IDs for a member
  21. Reviewed someone's accumulations for them
  22. Used AuthAccel to check status of an authorization
  23. Spoke with a mother about their child's claim
  24. Emailed a directory using the national FAD tool