Contacteda provider'soffice for amemberTalked to amemberborn before1960Used theLanguageAssistanceLineTransferredamisroutedcallUsedAuthAccel tocheck statusof anauthorizationUsedEvolent tocheck aPA statusTalked to amemberborn before1950Reviewedsomeone'saccumulationsfor themGot a callaboutonlineaccessOrderedIDs for amemberSpoke witha motherabout theirchild's claimReceived atransfer fromanother BSCAgentUsed theAgentAssistLineUsed the"Confirm,Deny,Disclose"tablesEmailed adirectoryusing thenational FADtoolCalledPharmacyServicesTransferreda SharedAdvantagemember tothe TPAWrapped anopen casefrom adifferent dayUsed a KBarticle tosend aninternal emailfor a memberAnsweredquestionsregarding amember's openenrollmentContacted amember togetMyPOWR onfileLoggednotes for amemberborn after2020Updated aPCP foran HMOmemberFiled anappeal orgrievance fora memberContacteda provider'soffice for amemberTalked to amemberborn before1960Used theLanguageAssistanceLineTransferredamisroutedcallUsedAuthAccel tocheck statusof anauthorizationUsedEvolent tocheck aPA statusTalked to amemberborn before1950Reviewedsomeone'saccumulationsfor themGot a callaboutonlineaccessOrderedIDs for amemberSpoke witha motherabout theirchild's claimReceived atransfer fromanother BSCAgentUsed theAgentAssistLineUsed the"Confirm,Deny,Disclose"tablesEmailed adirectoryusing thenational FADtoolCalledPharmacyServicesTransferreda SharedAdvantagemember tothe TPAWrapped anopen casefrom adifferent dayUsed a KBarticle tosend aninternal emailfor a memberAnsweredquestionsregarding amember's openenrollmentContacted amember togetMyPOWR onfileLoggednotes for amemberborn after2020Updated aPCP foran HMOmemberFiled anappeal orgrievance fora member

B&E Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Contacted a provider's office for a member
  2. Talked to a member born before 1960
  3. Used the Language Assistance Line
  4. Transferred a misrouted call
  5. Used AuthAccel to check status of an authorization
  6. Used Evolent to check a PA status
  7. Talked to a member born before 1950
  8. Reviewed someone's accumulations for them
  9. Got a call about online access
  10. Ordered IDs for a member
  11. Spoke with a mother about their child's claim
  12. Received a transfer from another BSC Agent
  13. Used the Agent Assist Line
  14. Used the "Confirm, Deny, Disclose" tables
  15. Emailed a directory using the national FAD tool
  16. Called Pharmacy Services
  17. Transferred a Shared Advantage member to the TPA
  18. Wrapped an open case from a different day
  19. Used a KB article to send an internal email for a member
  20. Answered questions regarding a member's open enrollment
  21. Contacted a member to get MyPOWR on file
  22. Logged notes for a member born after 2020
  23. Updated a PCP for an HMO member
  24. Filed an appeal or grievance for a member