SneezesStatusTicketRemoteinto auserscomputerAwkwardinteractionGets bitbymosquitosReferUser toSPOCLoudThroatClearEscalatea TicketManagergivessomeone ahard timeIgnored inChandlerSite for 5minsSportsTalkIdle aUserIgnored inChandlerSite for 15minsRefer toManagerUserrequests tospeak tosomeoneelseIgnored inChandlerSite for 10minsRefer toanotherSupportDeskStandingDeskgets usedUser failsto providea problemstatementUser repliesto an openendedquestion with"Yes"An ESS addsyou to theirfranticlygrowing queueof SBSquestionsStepsApproachMore then5 mins onpersonaRequestingticket getsescalatedReferenceTo Lunchboxis made inchatNew Hirecalls/chatsinAn ESS inaction isinteruptedSneezesStatusTicketRemoteinto auserscomputerAwkwardinteractionGets bitbymosquitosReferUser toSPOCLoudThroatClearEscalatea TicketManagergivessomeone ahard timeIgnored inChandlerSite for 5minsSportsTalkIdle aUserIgnored inChandlerSite for 15minsRefer toManagerUserrequests tospeak tosomeoneelseIgnored inChandlerSite for 10minsRefer toanotherSupportDeskStandingDeskgets usedUser failsto providea problemstatementUser repliesto an openendedquestion with"Yes"An ESS addsyou to theirfranticlygrowing queueof SBSquestionsStepsApproachMore then5 mins onpersonaRequestingticket getsescalatedReferenceTo Lunchboxis made inchatNew Hirecalls/chatsinAn ESS inaction isinterupted

Silky Smooth Tech Titans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sneezes
  2. Status Ticket
  3. Remote into a users computer
  4. Awkward interaction
  5. Gets bit by mosquitos
  6. Refer User to SPOC
  7. Loud Throat Clear
  8. Escalate a Ticket
  9. Manager gives someone a hard time
  10. Ignored in Chandler Site for 5 mins
  11. Sports Talk
  12. Idle a User
  13. Ignored in Chandler Site for 15 mins
  14. Refer to Manager
  15. User requests to speak to someone else
  16. Ignored in Chandler Site for 10 mins
  17. Refer to another Support Desk
  18. Standing Desk gets used
  19. User fails to provide a problem statement
  20. User replies to an open ended question with "Yes"
  21. An ESS adds you to their franticly growing queue of SBS questions
  22. Steps Approach
  23. More then 5 mins on persona
  24. Requesting ticket gets escalated
  25. Reference To Lunchbox is made in chat
  26. New Hire calls/chats in
  27. An ESS in action is interupted