Ignored inChandlerSite for 5minsIgnored inChandlerSite for 10minsSneezesSportsTalkUser repliesto an openendedquestion with"Yes"ReferenceTo Lunchboxis made inchatStandingDeskgets usedRefer toManagerRequestingticket getsescalatedAn ESS inaction isinteruptedReferUser toSPOCNew Hirecalls/chatsinRefer toanotherSupportDeskUser failsto providea problemstatementEscalatea TicketStepsApproachUserrequests tospeak tosomeoneelseAwkwardinteractionIdle aUserManagergivessomeone ahard timeStatusTicketMore then5 mins onpersonaIgnored inChandlerSite for 15minsGets bitbymosquitosLoudThroatClearRemoteinto auserscomputerAn ESS addsyou to theirfranticlygrowing queueof SBSquestionsIgnored inChandlerSite for 5minsIgnored inChandlerSite for 10minsSneezesSportsTalkUser repliesto an openendedquestion with"Yes"ReferenceTo Lunchboxis made inchatStandingDeskgets usedRefer toManagerRequestingticket getsescalatedAn ESS inaction isinteruptedReferUser toSPOCNew Hirecalls/chatsinRefer toanotherSupportDeskUser failsto providea problemstatementEscalatea TicketStepsApproachUserrequests tospeak tosomeoneelseAwkwardinteractionIdle aUserManagergivessomeone ahard timeStatusTicketMore then5 mins onpersonaIgnored inChandlerSite for 15minsGets bitbymosquitosLoudThroatClearRemoteinto auserscomputerAn ESS addsyou to theirfranticlygrowing queueof SBSquestions

Silky Smooth Tech Titans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ignored in Chandler Site for 5 mins
  2. Ignored in Chandler Site for 10 mins
  3. Sneezes
  4. Sports Talk
  5. User replies to an open ended question with "Yes"
  6. Reference To Lunchbox is made in chat
  7. Standing Desk gets used
  8. Refer to Manager
  9. Requesting ticket gets escalated
  10. An ESS in action is interupted
  11. Refer User to SPOC
  12. New Hire calls/chats in
  13. Refer to another Support Desk
  14. User fails to provide a problem statement
  15. Escalate a Ticket
  16. Steps Approach
  17. User requests to speak to someone else
  18. Awkward interaction
  19. Idle a User
  20. Manager gives someone a hard time
  21. Status Ticket
  22. More then 5 mins on persona
  23. Ignored in Chandler Site for 15 mins
  24. Gets bit by mosquitos
  25. Loud Throat Clear
  26. Remote into a users computer
  27. An ESS adds you to their franticly growing queue of SBS questions