(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sports Talk
Ignored in Chandler Site for 15 mins
Sneezes
User requests to speak to someone else
An ESS in action is interupted
Status Ticket
Gets bit by mosquitos
Reference To Lunchbox is made in chat
Remote into a users computer
Ignored in Chandler Site for 10 mins
Loud Throat Clear
Standing Desk gets used
Idle a User
Escalate a Ticket
More then 5 mins on persona
User replies to an open ended question with "Yes"
Refer to another Support Desk
Requesting ticket gets escalated
Steps Approach
Ignored in Chandler Site for 5 mins
New Hire calls/chats in
Refer to Manager
User fails to provide a problem statement
An ESS adds you to their franticly growing queue of SBS questions
