(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
Ignored in Chandler Site for 15 mins
Remote into a users computer
Requesting ticket gets escalated
Sports Talk
Escalate a Ticket
An ESS in action is interupted
Awkward interaction
New Hire calls/chats in
Steps Approach
Reference To Lunchbox is made in chat
Sneezes
Refer User to SPOC
Ignored in Chandler Site for 10 mins
User fails to provide a problem statement
More then 5 mins on persona
User requests to speak to someone else
Ignored in Chandler Site for 5 mins
Gets bit by mosquitos
Refer to Manager
User replies to an open ended question with "Yes"
Idle a User
Manager gives someone a hard time
An ESS adds you to their franticly growing queue of SBS questions
