Ignored inChandlerSite for 10minsIgnored inChandlerSite for 5minsStandingDeskgets usedLoudThroatClearSneezesGets bitbymosquitosSportsTalkAn ESS addsyou to theirfranticlygrowing queueof SBSquestionsMore then5 mins onpersonaStepsApproachReferenceTo Lunchboxis made inchatUser repliesto an openendedquestion with"Yes"Userrequests tospeak tosomeoneelseReferUser toSPOCManagergivessomeone ahard timeStatusTicketUser failsto providea problemstatementRemoteinto auserscomputerIgnored inChandlerSite for 15minsIdle aUserRefer toanotherSupportDeskNew Hirecalls/chatsinEscalatea TicketRefer toManagerRequestingticket getsescalatedAwkwardinteractionAn ESS inaction isinteruptedIgnored inChandlerSite for 10minsIgnored inChandlerSite for 5minsStandingDeskgets usedLoudThroatClearSneezesGets bitbymosquitosSportsTalkAn ESS addsyou to theirfranticlygrowing queueof SBSquestionsMore then5 mins onpersonaStepsApproachReferenceTo Lunchboxis made inchatUser repliesto an openendedquestion with"Yes"Userrequests tospeak tosomeoneelseReferUser toSPOCManagergivessomeone ahard timeStatusTicketUser failsto providea problemstatementRemoteinto auserscomputerIgnored inChandlerSite for 15minsIdle aUserRefer toanotherSupportDeskNew Hirecalls/chatsinEscalatea TicketRefer toManagerRequestingticket getsescalatedAwkwardinteractionAn ESS inaction isinterupted

Silky Smooth Tech Titans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ignored in Chandler Site for 10 mins
  2. Ignored in Chandler Site for 5 mins
  3. Standing Desk gets used
  4. Loud Throat Clear
  5. Sneezes
  6. Gets bit by mosquitos
  7. Sports Talk
  8. An ESS adds you to their franticly growing queue of SBS questions
  9. More then 5 mins on persona
  10. Steps Approach
  11. Reference To Lunchbox is made in chat
  12. User replies to an open ended question with "Yes"
  13. User requests to speak to someone else
  14. Refer User to SPOC
  15. Manager gives someone a hard time
  16. Status Ticket
  17. User fails to provide a problem statement
  18. Remote into a users computer
  19. Ignored in Chandler Site for 15 mins
  20. Idle a User
  21. Refer to another Support Desk
  22. New Hire calls/chats in
  23. Escalate a Ticket
  24. Refer to Manager
  25. Requesting ticket gets escalated
  26. Awkward interaction
  27. An ESS in action is interupted