Refer toManagerIgnored inChandlerSite for 15minsIgnored inChandlerSite for 10minsLoudThroatClearIgnored inChandlerSite for 5minsIdle aUserStatusTicketSportsTalkStepsApproachStandingDeskgets usedManagergivessomeone ahard timeSneezesAn ESS addsyou to theirfranticlygrowing queueof SBSquestionsUser failsto providea problemstatementAn ESS inaction isinteruptedReferenceTo Lunchboxis made inchatRemoteinto auserscomputerGets bitbymosquitosEscalatea TicketMore then5 mins onpersonaAwkwardinteractionUser repliesto an openendedquestion with"Yes"Requestingticket getsescalatedUserrequests tospeak tosomeoneelseRefer toanotherSupportDeskReferUser toSPOCNew Hirecalls/chatsinRefer toManagerIgnored inChandlerSite for 15minsIgnored inChandlerSite for 10minsLoudThroatClearIgnored inChandlerSite for 5minsIdle aUserStatusTicketSportsTalkStepsApproachStandingDeskgets usedManagergivessomeone ahard timeSneezesAn ESS addsyou to theirfranticlygrowing queueof SBSquestionsUser failsto providea problemstatementAn ESS inaction isinteruptedReferenceTo Lunchboxis made inchatRemoteinto auserscomputerGets bitbymosquitosEscalatea TicketMore then5 mins onpersonaAwkwardinteractionUser repliesto an openendedquestion with"Yes"Requestingticket getsescalatedUserrequests tospeak tosomeoneelseRefer toanotherSupportDeskReferUser toSPOCNew Hirecalls/chatsin

Silky Smooth Tech Titans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refer to Manager
  2. Ignored in Chandler Site for 15 mins
  3. Ignored in Chandler Site for 10 mins
  4. Loud Throat Clear
  5. Ignored in Chandler Site for 5 mins
  6. Idle a User
  7. Status Ticket
  8. Sports Talk
  9. Steps Approach
  10. Standing Desk gets used
  11. Manager gives someone a hard time
  12. Sneezes
  13. An ESS adds you to their franticly growing queue of SBS questions
  14. User fails to provide a problem statement
  15. An ESS in action is interupted
  16. Reference To Lunchbox is made in chat
  17. Remote into a users computer
  18. Gets bit by mosquitos
  19. Escalate a Ticket
  20. More then 5 mins on persona
  21. Awkward interaction
  22. User replies to an open ended question with "Yes"
  23. Requesting ticket gets escalated
  24. User requests to speak to someone else
  25. Refer to another Support Desk
  26. Refer User to SPOC
  27. New Hire calls/chats in