StepsApproachSneezesEscalatea TicketNew Hirecalls/chatsinStandingDeskgets usedIgnored inChandlerSite for 10minsRefer toanotherSupportDeskIgnored inChandlerSite for 5minsIdle aUserRemoteinto auserscomputerRequestingticket getsescalatedMore then5 mins onpersonaAwkwardinteractionIgnored inChandlerSite for 15minsRefer toManagerUser failsto providea problemstatementAn ESS addsyou to theirfranticlygrowing queueof SBSquestionsGets bitbymosquitosReferenceTo Lunchboxis made inchatLoudThroatClearReferUser toSPOCStatusTicketAn ESS inaction isinteruptedUser repliesto an openendedquestion with"Yes"Managergivessomeone ahard timeSportsTalkUserrequests tospeak tosomeoneelseStepsApproachSneezesEscalatea TicketNew Hirecalls/chatsinStandingDeskgets usedIgnored inChandlerSite for 10minsRefer toanotherSupportDeskIgnored inChandlerSite for 5minsIdle aUserRemoteinto auserscomputerRequestingticket getsescalatedMore then5 mins onpersonaAwkwardinteractionIgnored inChandlerSite for 15minsRefer toManagerUser failsto providea problemstatementAn ESS addsyou to theirfranticlygrowing queueof SBSquestionsGets bitbymosquitosReferenceTo Lunchboxis made inchatLoudThroatClearReferUser toSPOCStatusTicketAn ESS inaction isinteruptedUser repliesto an openendedquestion with"Yes"Managergivessomeone ahard timeSportsTalkUserrequests tospeak tosomeoneelse

Silky Smooth Tech Titans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Steps Approach
  2. Sneezes
  3. Escalate a Ticket
  4. New Hire calls/chats in
  5. Standing Desk gets used
  6. Ignored in Chandler Site for 10 mins
  7. Refer to another Support Desk
  8. Ignored in Chandler Site for 5 mins
  9. Idle a User
  10. Remote into a users computer
  11. Requesting ticket gets escalated
  12. More then 5 mins on persona
  13. Awkward interaction
  14. Ignored in Chandler Site for 15 mins
  15. Refer to Manager
  16. User fails to provide a problem statement
  17. An ESS adds you to their franticly growing queue of SBS questions
  18. Gets bit by mosquitos
  19. Reference To Lunchbox is made in chat
  20. Loud Throat Clear
  21. Refer User to SPOC
  22. Status Ticket
  23. An ESS in action is interupted
  24. User replies to an open ended question with "Yes"
  25. Manager gives someone a hard time
  26. Sports Talk
  27. User requests to speak to someone else