AwkwardinteractionStatusTicketMore then5 mins onpersonaIgnored inChandlerSite for 5minsAn ESS addsyou to theirfranticlygrowing queueof SBSquestionsManagergivessomeone ahard timeUser repliesto an openendedquestion with"Yes"User failsto providea problemstatementIgnored inChandlerSite for 10minsAn ESS inaction isinteruptedUserrequests tospeak tosomeoneelseIgnored inChandlerSite for 15minsReferenceTo Lunchboxis made inchatSneezesReferUser toSPOCLoudThroatClearRefer toanotherSupportDeskRefer toManagerRequestingticket getsescalatedEscalatea TicketNew Hirecalls/chatsinStepsApproachStandingDeskgets usedRemoteinto auserscomputerGets bitbymosquitosSportsTalkIdle aUserAwkwardinteractionStatusTicketMore then5 mins onpersonaIgnored inChandlerSite for 5minsAn ESS addsyou to theirfranticlygrowing queueof SBSquestionsManagergivessomeone ahard timeUser repliesto an openendedquestion with"Yes"User failsto providea problemstatementIgnored inChandlerSite for 10minsAn ESS inaction isinteruptedUserrequests tospeak tosomeoneelseIgnored inChandlerSite for 15minsReferenceTo Lunchboxis made inchatSneezesReferUser toSPOCLoudThroatClearRefer toanotherSupportDeskRefer toManagerRequestingticket getsescalatedEscalatea TicketNew Hirecalls/chatsinStepsApproachStandingDeskgets usedRemoteinto auserscomputerGets bitbymosquitosSportsTalkIdle aUser

Silky Smooth Tech Titans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Awkward interaction
  2. Status Ticket
  3. More then 5 mins on persona
  4. Ignored in Chandler Site for 5 mins
  5. An ESS adds you to their franticly growing queue of SBS questions
  6. Manager gives someone a hard time
  7. User replies to an open ended question with "Yes"
  8. User fails to provide a problem statement
  9. Ignored in Chandler Site for 10 mins
  10. An ESS in action is interupted
  11. User requests to speak to someone else
  12. Ignored in Chandler Site for 15 mins
  13. Reference To Lunchbox is made in chat
  14. Sneezes
  15. Refer User to SPOC
  16. Loud Throat Clear
  17. Refer to another Support Desk
  18. Refer to Manager
  19. Requesting ticket gets escalated
  20. Escalate a Ticket
  21. New Hire calls/chats in
  22. Steps Approach
  23. Standing Desk gets used
  24. Remote into a users computer
  25. Gets bit by mosquitos
  26. Sports Talk
  27. Idle a User