This bingo card has a free space and 27 words: Reference To Lunchbox is made in chat, Loud Throat Clear, Steps Approach, Sports Talk, Awkward interaction, An ESS in action is interupted, Ignored in Chandler Site for 5 mins, Ignored in Chandler Site for 10 mins, Ignored in Chandler Site for 15 mins, An ESS adds you to their franticly growing queue of SBS questions, User replies to an open ended question with "Yes", Idle a User, Status Ticket, Refer User to SPOC, Refer to another Support Desk, Refer to Manager, Escalate a Ticket, Remote into a users computer, Manager gives someone a hard time, Standing Desk gets used, Sneezes, More then 5 mins on persona, User requests to speak to someone else, User fails to provide a problem statement, Gets bit by mosquitos, Requesting ticket gets escalated and New Hire calls/chats in.
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