(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Disconnect (either you or the customer)
Thinks that they are legally entitled to PD
Unlisted HHMs
System issues
"That accident wasn't my fault"
"That's illegal"
"My adjuster won't call me back"
"That's none of your business"
Escalation
"They have nothing to do with my insurance"
"But why?"
Didn't receive documents/expired todos
Talked to AI Brad
Billie Jean
Customer responds to "how are you" with either "not good" or 'that depends on how this call goes "