Disconnect(either youor thecustomer)Thinks thatthey arelegallyentitled toPDUnlistedHHMsSystemissues"Thataccidentwasn't myfault""That'sillegal""Myadjusterwon't callme back""That'snone ofyourbusiness"Escalation"They havenothing todo with myinsurance""Butwhy?"Didn't receivedocuments/expiredtodosTalkedto AIBradBillieJeanCustomerresponds to "howare you" witheither "not good"or 'that dependson how this callgoes "Call backbut nooneanswersAgent didn'treadunderwritingguidePDbeingremovedFree!"My agentsaid/didn'tsay"CUSSIN'"I didn'tapprovex"Blames us fornot reading theircorrespondenceSentto RPTDoesn'thave thedate forthe FS-1"I don'tget paidtill..."Disconnect(either youor thecustomer)Thinks thatthey arelegallyentitled toPDUnlistedHHMsSystemissues"Thataccidentwasn't myfault""That'sillegal""Myadjusterwon't callme back""That'snone ofyourbusiness"Escalation"They havenothing todo with myinsurance""Butwhy?"Didn't receivedocuments/expiredtodosTalkedto AIBradBillieJeanCustomerresponds to "howare you" witheither "not good"or 'that dependson how this callgoes "Call backbut nooneanswersAgent didn'treadunderwritingguidePDbeingremovedFree!"My agentsaid/didn'tsay"CUSSIN'"I didn'tapprovex"Blames us fornot reading theircorrespondenceSentto RPTDoesn'thave thedate forthe FS-1"I don'tget paidtill..."

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Disconnect (either you or the customer)
  2. Thinks that they are legally entitled to PD
  3. Unlisted HHMs
  4. System issues
  5. "That accident wasn't my fault"
  6. "That's illegal"
  7. "My adjuster won't call me back"
  8. "That's none of your business"
  9. Escalation
  10. "They have nothing to do with my insurance"
  11. "But why?"
  12. Didn't receive documents/expired todos
  13. Talked to AI Brad
  14. Billie Jean
  15. Customer responds to "how are you" with either "not good" or 'that depends on how this call goes "
  16. Call back but no one answers
  17. Agent didn't read underwriting guide
  18. PD being removed
  19. Free!
  20. "My agent said/didn't say"
  21. CUSSIN'
  22. "I didn't approve x"
  23. Blames us for not reading their correspondence
  24. Sent to RPT
  25. Doesn't have the date for the FS-1
  26. "I don't get paid till..."