(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Billie Jean
Blames us for not reading their correspondence
Didn't receive documents/expired todos
"But why?"
Thinks that they are legally entitled to PD
CUSSIN'
Agent didn't read underwriting guide
Sent to RPT
"I don't get paid till..."
"That's none of your business"
Doesn't have the date for the FS-1
"My adjuster won't call me back"
"They have nothing to do with my insurance"
System issues
PD being removed
"My agent said/didn't say"
"That accident wasn't my fault"
Disconnect (either you or the customer)
Customer responds to "how are you" with either "not good" or 'that depends on how this call goes "
