Caller isfrom outof stateABLEAccountsCallercoughs orsneezesduring callSubmittedemail with3+resourcesCall lasts45+MinutesCallerrequestsa textConducta BLUCaller needsto findmedicalcard for ID #OC iscomplimentedHub ispraisedfor it'sworkRequestedANDdocumentedOC consultHandleddifficultcallerCountywait timesarebrought upTransfertoSLL/MAPCallerdoesn't knowwho they'respeakingwithCreatednewclient fileCall isabouttheirchild(ren)MAverifiedwith MN-ITSCaller ison MA-EPDPart DQuestionsSubmitKudo's orMomentsthat MatterAssistedin a 3-way callBackgroundnoise is tooloud tounderstandcallerHousingTroublesCaller isfrom outof stateABLEAccountsCallercoughs orsneezesduring callSubmittedemail with3+resourcesCall lasts45+MinutesCallerrequestsa textConducta BLUCaller needsto findmedicalcard for ID #OC iscomplimentedHub ispraisedfor it'sworkRequestedANDdocumentedOC consultHandleddifficultcallerCountywait timesarebrought upTransfertoSLL/MAPCallerdoesn't knowwho they'respeakingwithCreatednewclient fileCall isabouttheirchild(ren)MAverifiedwith MN-ITSCaller ison MA-EPDPart DQuestionsSubmitKudo's orMomentsthat MatterAssistedin a 3-way callBackgroundnoise is tooloud tounderstandcallerHousingTroubles

Hub Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Caller is from out of state
  2. ABLE Accounts
  3. Caller coughs or sneezes during call
  4. Submitted email with 3+ resources
  5. Call lasts 45+ Minutes
  6. Caller requests a text
  7. Conduct a BLU
  8. Caller needs to find medical card for ID #
  9. OC is complimented
  10. Hub is praised for it's work
  11. Requested AND documented OC consult
  12. Handled difficult caller
  13. County wait times are brought up
  14. Transfer to SLL/MAP
  15. Caller doesn't know who they're speaking with
  16. Created new client file
  17. Call is about their child(ren)
  18. MA verified with MN-ITS
  19. Caller is on MA-EPD
  20. Part D Questions
  21. Submit Kudo's or Moments that Matter
  22. Assisted in a 3-way call
  23. Background noise is too loud to understand caller
  24. Housing Troubles