Countywait timesarebrought upHub ispraisedfor it'sworkSubmittedemail with3+resourcesCall isabouttheirchild(ren)Assistedin a 3-way callCallerrequestsa textHandleddifficultcallerRequestedANDdocumentedOC consultBackgroundnoise is tooloud tounderstandcallerCaller isfrom outof stateConducta BLUCaller ison MA-EPDABLEAccountsHousingTroublesTransfertoSLL/MAPCallercoughs orsneezesduring callCallerdoesn't knowwho they'respeakingwithCreatednewclient filePart DQuestionsSubmitKudo's orMomentsthat MatterCall lasts45+MinutesCaller needsto findmedicalcard for ID #OC iscomplimentedMAverifiedwith MN-ITSCountywait timesarebrought upHub ispraisedfor it'sworkSubmittedemail with3+resourcesCall isabouttheirchild(ren)Assistedin a 3-way callCallerrequestsa textHandleddifficultcallerRequestedANDdocumentedOC consultBackgroundnoise is tooloud tounderstandcallerCaller isfrom outof stateConducta BLUCaller ison MA-EPDABLEAccountsHousingTroublesTransfertoSLL/MAPCallercoughs orsneezesduring callCallerdoesn't knowwho they'respeakingwithCreatednewclient filePart DQuestionsSubmitKudo's orMomentsthat MatterCall lasts45+MinutesCaller needsto findmedicalcard for ID #OC iscomplimentedMAverifiedwith MN-ITS

Hub Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. County wait times are brought up
  2. Hub is praised for it's work
  3. Submitted email with 3+ resources
  4. Call is about their child(ren)
  5. Assisted in a 3-way call
  6. Caller requests a text
  7. Handled difficult caller
  8. Requested AND documented OC consult
  9. Background noise is too loud to understand caller
  10. Caller is from out of state
  11. Conduct a BLU
  12. Caller is on MA-EPD
  13. ABLE Accounts
  14. Housing Troubles
  15. Transfer to SLL/MAP
  16. Caller coughs or sneezes during call
  17. Caller doesn't know who they're speaking with
  18. Created new client file
  19. Part D Questions
  20. Submit Kudo's or Moments that Matter
  21. Call lasts 45+ Minutes
  22. Caller needs to find medical card for ID #
  23. OC is complimented
  24. MA verified with MN-ITS