This bingo card has a free space and 24 words: OC is complimented, Part D Questions, Hub is praised for it's work, Call is about their child(ren), Housing Troubles, Submit Kudo's or Moments that Matter, Background noise is too loud to understand caller, Caller coughs or sneezes during call, ABLE Accounts, Conduct a BLU, Caller needs to find medical card for ID #, Call lasts 45+ Minutes, Transfer to SLL/MAP, Created new client file, Requested AND documented OC consult, MA verified with MN-ITS, County wait times are brought up, Caller requests a text, Handled difficult caller, Caller doesn't know who they're speaking with, Caller is on MA-EPD, Assisted in a 3-way call, Submitted email with 3+ resources and Caller is from out of state.
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