Callermakesa jokeCaller hasmore than5 contractsor policiesAsk aboutweekendplansQuotedprocessingtimes for aW/DSent aWorkRequestCan heardog ortoddler in thebackgroundCallerneeds NYspecificformSigned up forWorkshop,LeadershipChat, or a JUCourseUsedVerificationGuidelines(or LOG)CallerrequestsbeneficiarychangeCaller askswhat ratethey'reearningUsed jobaid:OPE-007Callerneeds apasswordresetReceive a95% ofhigher onQAEvaluationCallermentionsa familymemberCallerasks forM&E feeCaller asksto leave areview orsurveyUsedjob aide:JNL-111Askedabout theweatherOfferedadditionalassistanceAftercallgoalachievedUsed jobaid:OPE-360Callerrequestsa callbackUsed jobaid:OPE-153Callermakesa jokeCaller hasmore than5 contractsor policiesAsk aboutweekendplansQuotedprocessingtimes for aW/DSent aWorkRequestCan heardog ortoddler in thebackgroundCallerneeds NYspecificformSigned up forWorkshop,LeadershipChat, or a JUCourseUsedVerificationGuidelines(or LOG)CallerrequestsbeneficiarychangeCaller askswhat ratethey'reearningUsed jobaid:OPE-007Callerneeds apasswordresetReceive a95% ofhigher onQAEvaluationCallermentionsa familymemberCallerasks forM&E feeCaller asksto leave areview orsurveyUsedjob aide:JNL-111Askedabout theweatherOfferedadditionalassistanceAftercallgoalachievedUsed jobaid:OPE-360Callerrequestsa callbackUsed jobaid:OPE-153

SQM Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller makes a joke
  2. Caller has more than 5 contracts or policies
  3. Ask about weekend plans
  4. Quoted processing times for a W/D
  5. Sent a Work Request
  6. Can hear dog or toddler in the background
  7. Caller needs NY specific form
  8. Signed up for Workshop, Leadership Chat, or a JU Course
  9. Used Verification Guidelines (or LOG)
  10. Caller requests beneficiary change
  11. Caller asks what rate they're earning
  12. Used job aid: OPE-007
  13. Caller needs a password reset
  14. Receive a 95% of higher on QA Evaluation
  15. Caller mentions a family member
  16. Caller asks for M&E fee
  17. Caller asks to leave a review or survey
  18. Used job aide: JNL-111
  19. Asked about the weather
  20. Offered additional assistance
  21. Aftercall goal achieved
  22. Used job aid: OPE-360
  23. Caller requests a callback
  24. Used job aid: OPE-153