Caller asksto leave areview orsurveyCaller hasmore than5 contractsor policiesCallermentionsa familymemberAskedabout theweatherUsedVerificationGuidelines(or LOG)Callerrequestsa callbackOfferedadditionalassistanceReceive a95% ofhigher onQAEvaluationUsedjob aide:JNL-111Ask aboutweekendplansQuotedprocessingtimes for aW/DSent aWorkRequestCaller askswhat ratethey'reearningUsed jobaid:OPE-360Signed up forWorkshop,LeadershipChat, or a JUCourseCallerneeds NYspecificformCallermakesa jokeUsed jobaid:OPE-153AftercallgoalachievedCallerrequestsbeneficiarychangeUsed jobaid:OPE-007Callerasks forM&E feeCallerneeds apasswordresetCan heardog ortoddler in thebackgroundCaller asksto leave areview orsurveyCaller hasmore than5 contractsor policiesCallermentionsa familymemberAskedabout theweatherUsedVerificationGuidelines(or LOG)Callerrequestsa callbackOfferedadditionalassistanceReceive a95% ofhigher onQAEvaluationUsedjob aide:JNL-111Ask aboutweekendplansQuotedprocessingtimes for aW/DSent aWorkRequestCaller askswhat ratethey'reearningUsed jobaid:OPE-360Signed up forWorkshop,LeadershipChat, or a JUCourseCallerneeds NYspecificformCallermakesa jokeUsed jobaid:OPE-153AftercallgoalachievedCallerrequestsbeneficiarychangeUsed jobaid:OPE-007Callerasks forM&E feeCallerneeds apasswordresetCan heardog ortoddler in thebackground

SQM Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller asks to leave a review or survey
  2. Caller has more than 5 contracts or policies
  3. Caller mentions a family member
  4. Asked about the weather
  5. Used Verification Guidelines (or LOG)
  6. Caller requests a callback
  7. Offered additional assistance
  8. Receive a 95% of higher on QA Evaluation
  9. Used job aide: JNL-111
  10. Ask about weekend plans
  11. Quoted processing times for a W/D
  12. Sent a Work Request
  13. Caller asks what rate they're earning
  14. Used job aid: OPE-360
  15. Signed up for Workshop, Leadership Chat, or a JU Course
  16. Caller needs NY specific form
  17. Caller makes a joke
  18. Used job aid: OPE-153
  19. Aftercall goal achieved
  20. Caller requests beneficiary change
  21. Used job aid: OPE-007
  22. Caller asks for M&E fee
  23. Caller needs a password reset
  24. Can hear dog or toddler in the background