SQM Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Offered additional assistance
2. Caller needs a password reset
3. Used job aid: OPE-360
4. Caller mentions a family member
5. Sent a Work Request
6. Caller asks what rate they're earning
7. Can hear dog or toddler in the background
8. Caller has more than 5 contracts or policies
9. Signed up for Workshop, Leadership Chat, or a JU Course
10. Caller asks for M&E fee
11. Quoted processing times for a W/D
12. Caller asks to leave a review or survey
13. Aftercall goal achieved
14. Caller makes a joke
15. Ask about weekend plans
16. Caller needs NY specific form
17. Used Verification Guidelines (or LOG)
18. Asked about the weather
19. Used job aide: JNL-111
20. Caller requests a callback
21. Used job aid: OPE-153
22. Receive a 95% of higher on QA Evaluation
23. Used job aid: OPE-007
24. Caller requests beneficiary change