(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used job aide:
JNL-111
Offered additional assistance
Caller requests a callback
Caller requests beneficiary change
Can hear dog or toddler in the background
Caller needs a password reset
Quoted processing times for a W/D
Asked about the weather
Used job aid:
OPE-153
Used job aid:
OPE-360
Caller asks for M&E fee
Receive a 95% of higher on QA Evaluation
Used job aid:
OPE-007
Caller makes a joke
Caller has more than 5 contracts or policies
Sent a Work Request
Aftercall goal achieved
Ask about weekend plans
Used Verification Guidelines
(or LOG)
Caller needs NY specific form
Caller asks to leave a review or survey
Signed up for Workshop, Leadership Chat, or a JU Course
