Callermakesa jokeAsk aboutweekendplansReceive a95% ofhigher onQAEvaluationUsed jobaid:OPE-007Caller hasmore than5 contractsor policiesCallerrequestsbeneficiarychangeCan heardog ortoddler in thebackgroundSigned up forWorkshop,LeadershipChat, or a JUCourseCallermentionsa familymemberCallerasks forM&E feeUsedjob aide:JNL-111Caller asksto leave areview orsurveyCallerneeds apasswordresetQuotedprocessingtimes for aW/DUsed jobaid:OPE-360Caller askswhat ratethey'reearningAftercallgoalachievedOfferedadditionalassistanceSent aWorkRequestUsed jobaid:OPE-153Callerrequestsa callbackCallerneeds NYspecificformUsedVerificationGuidelines(or LOG)Askedabout theweatherCallermakesa jokeAsk aboutweekendplansReceive a95% ofhigher onQAEvaluationUsed jobaid:OPE-007Caller hasmore than5 contractsor policiesCallerrequestsbeneficiarychangeCan heardog ortoddler in thebackgroundSigned up forWorkshop,LeadershipChat, or a JUCourseCallermentionsa familymemberCallerasks forM&E feeUsedjob aide:JNL-111Caller asksto leave areview orsurveyCallerneeds apasswordresetQuotedprocessingtimes for aW/DUsed jobaid:OPE-360Caller askswhat ratethey'reearningAftercallgoalachievedOfferedadditionalassistanceSent aWorkRequestUsed jobaid:OPE-153Callerrequestsa callbackCallerneeds NYspecificformUsedVerificationGuidelines(or LOG)Askedabout theweather

SQM Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller makes a joke
  2. Ask about weekend plans
  3. Receive a 95% of higher on QA Evaluation
  4. Used job aid: OPE-007
  5. Caller has more than 5 contracts or policies
  6. Caller requests beneficiary change
  7. Can hear dog or toddler in the background
  8. Signed up for Workshop, Leadership Chat, or a JU Course
  9. Caller mentions a family member
  10. Caller asks for M&E fee
  11. Used job aide: JNL-111
  12. Caller asks to leave a review or survey
  13. Caller needs a password reset
  14. Quoted processing times for a W/D
  15. Used job aid: OPE-360
  16. Caller asks what rate they're earning
  17. Aftercall goal achieved
  18. Offered additional assistance
  19. Sent a Work Request
  20. Used job aid: OPE-153
  21. Caller requests a callback
  22. Caller needs NY specific form
  23. Used Verification Guidelines (or LOG)
  24. Asked about the weather