Caller asksto leave areview orsurveyCan heardog ortoddler in thebackgroundAskedabout theweatherCallerneeds NYspecificformAsk aboutweekendplansCallerasks forM&E feeCallermentionsa familymemberUsedjob aide:JNL-111Used jobaid:OPE-007Callerrequestsa callbackOfferedadditionalassistanceCallerrequestsbeneficiarychangeUsed jobaid:OPE-360Used jobaid:OPE-153Signed up forWorkshop,LeadershipChat, or a JUCourseCallerneeds apasswordresetAftercallgoalachievedSent aWorkRequestCallermakesa jokeCaller askswhat ratethey'reearningQuotedprocessingtimes for aW/DCaller hasmore than5 contractsor policiesReceive a95% ofhigher onQAEvaluationUsedVerificationGuidelines(or LOG)Caller asksto leave areview orsurveyCan heardog ortoddler in thebackgroundAskedabout theweatherCallerneeds NYspecificformAsk aboutweekendplansCallerasks forM&E feeCallermentionsa familymemberUsedjob aide:JNL-111Used jobaid:OPE-007Callerrequestsa callbackOfferedadditionalassistanceCallerrequestsbeneficiarychangeUsed jobaid:OPE-360Used jobaid:OPE-153Signed up forWorkshop,LeadershipChat, or a JUCourseCallerneeds apasswordresetAftercallgoalachievedSent aWorkRequestCallermakesa jokeCaller askswhat ratethey'reearningQuotedprocessingtimes for aW/DCaller hasmore than5 contractsor policiesReceive a95% ofhigher onQAEvaluationUsedVerificationGuidelines(or LOG)

SQM Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller asks to leave a review or survey
  2. Can hear dog or toddler in the background
  3. Asked about the weather
  4. Caller needs NY specific form
  5. Ask about weekend plans
  6. Caller asks for M&E fee
  7. Caller mentions a family member
  8. Used job aide: JNL-111
  9. Used job aid: OPE-007
  10. Caller requests a callback
  11. Offered additional assistance
  12. Caller requests beneficiary change
  13. Used job aid: OPE-360
  14. Used job aid: OPE-153
  15. Signed up for Workshop, Leadership Chat, or a JU Course
  16. Caller needs a password reset
  17. Aftercall goal achieved
  18. Sent a Work Request
  19. Caller makes a joke
  20. Caller asks what rate they're earning
  21. Quoted processing times for a W/D
  22. Caller has more than 5 contracts or policies
  23. Receive a 95% of higher on QA Evaluation
  24. Used Verification Guidelines (or LOG)