Used jobaid:OPE-153Callerneeds NYspecificformOfferedadditionalassistanceSent aWorkRequestUsed jobaid:OPE-360Callerneeds apasswordresetCallermentionsa familymemberCallerrequestsbeneficiarychangeUsedjob aide:JNL-111AftercallgoalachievedCan heardog ortoddler in thebackgroundUsed jobaid:OPE-007Signed up forWorkshop,LeadershipChat, or a JUCourseAsk aboutweekendplansCaller askswhat ratethey'reearningCaller hasmore than5 contractsor policiesCaller asksto leave areview orsurveyCallerrequestsa callbackCallermakesa jokeUsedVerificationGuidelines(or LOG)Callerasks forM&E feeAskedabout theweatherQuotedprocessingtimes for aW/DReceive a95% ofhigher onQAEvaluationUsed jobaid:OPE-153Callerneeds NYspecificformOfferedadditionalassistanceSent aWorkRequestUsed jobaid:OPE-360Callerneeds apasswordresetCallermentionsa familymemberCallerrequestsbeneficiarychangeUsedjob aide:JNL-111AftercallgoalachievedCan heardog ortoddler in thebackgroundUsed jobaid:OPE-007Signed up forWorkshop,LeadershipChat, or a JUCourseAsk aboutweekendplansCaller askswhat ratethey'reearningCaller hasmore than5 contractsor policiesCaller asksto leave areview orsurveyCallerrequestsa callbackCallermakesa jokeUsedVerificationGuidelines(or LOG)Callerasks forM&E feeAskedabout theweatherQuotedprocessingtimes for aW/DReceive a95% ofhigher onQAEvaluation

SQM Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used job aid: OPE-153
  2. Caller needs NY specific form
  3. Offered additional assistance
  4. Sent a Work Request
  5. Used job aid: OPE-360
  6. Caller needs a password reset
  7. Caller mentions a family member
  8. Caller requests beneficiary change
  9. Used job aide: JNL-111
  10. Aftercall goal achieved
  11. Can hear dog or toddler in the background
  12. Used job aid: OPE-007
  13. Signed up for Workshop, Leadership Chat, or a JU Course
  14. Ask about weekend plans
  15. Caller asks what rate they're earning
  16. Caller has more than 5 contracts or policies
  17. Caller asks to leave a review or survey
  18. Caller requests a callback
  19. Caller makes a joke
  20. Used Verification Guidelines (or LOG)
  21. Caller asks for M&E fee
  22. Asked about the weather
  23. Quoted processing times for a W/D
  24. Receive a 95% of higher on QA Evaluation