Used jobaid:OPE-360Caller hasmore than5 contractsor policiesAsk aboutweekendplansCaller askswhat ratethey'reearningReceive a95% ofhigher onQAEvaluationUsedVerificationGuidelines(or LOG)Used jobaid:OPE-153Caller asksto leave areview orsurveySigned up forWorkshop,LeadershipChat, or a JUCourseCan heardog ortoddler in thebackgroundQuotedprocessingtimes for aW/DUsed jobaid:OPE-007Callermakesa jokeOfferedadditionalassistanceSent aWorkRequestCallerrequestsa callbackCallerneeds apasswordresetCallerneeds NYspecificformUsedjob aide:JNL-111CallerrequestsbeneficiarychangeCallerasks forM&E feeCallermentionsa familymemberAskedabout theweatherAftercallgoalachievedUsed jobaid:OPE-360Caller hasmore than5 contractsor policiesAsk aboutweekendplansCaller askswhat ratethey'reearningReceive a95% ofhigher onQAEvaluationUsedVerificationGuidelines(or LOG)Used jobaid:OPE-153Caller asksto leave areview orsurveySigned up forWorkshop,LeadershipChat, or a JUCourseCan heardog ortoddler in thebackgroundQuotedprocessingtimes for aW/DUsed jobaid:OPE-007Callermakesa jokeOfferedadditionalassistanceSent aWorkRequestCallerrequestsa callbackCallerneeds apasswordresetCallerneeds NYspecificformUsedjob aide:JNL-111CallerrequestsbeneficiarychangeCallerasks forM&E feeCallermentionsa familymemberAskedabout theweatherAftercallgoalachieved

SQM Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used job aid: OPE-360
  2. Caller has more than 5 contracts or policies
  3. Ask about weekend plans
  4. Caller asks what rate they're earning
  5. Receive a 95% of higher on QA Evaluation
  6. Used Verification Guidelines (or LOG)
  7. Used job aid: OPE-153
  8. Caller asks to leave a review or survey
  9. Signed up for Workshop, Leadership Chat, or a JU Course
  10. Can hear dog or toddler in the background
  11. Quoted processing times for a W/D
  12. Used job aid: OPE-007
  13. Caller makes a joke
  14. Offered additional assistance
  15. Sent a Work Request
  16. Caller requests a callback
  17. Caller needs a password reset
  18. Caller needs NY specific form
  19. Used job aide: JNL-111
  20. Caller requests beneficiary change
  21. Caller asks for M&E fee
  22. Caller mentions a family member
  23. Asked about the weather
  24. Aftercall goal achieved