Usedjob aide:JNL-111Callerasks forM&E feeCallerneeds apasswordresetAftercallgoalachievedCallermentionsa familymemberCallerrequestsbeneficiarychangeSigned up forWorkshop,LeadershipChat, or a JUCourseCaller asksto leave areview orsurveyCaller hasmore than5 contractsor policiesUsed jobaid:OPE-007UsedVerificationGuidelines(or LOG)Can heardog ortoddler in thebackgroundUsed jobaid:OPE-360Askedabout theweatherQuotedprocessingtimes for aW/DSent aWorkRequestUsed jobaid:OPE-153Caller askswhat ratethey'reearningCallerrequestsa callbackCallerneeds NYspecificformAsk aboutweekendplansCallermakesa jokeReceive a95% ofhigher onQAEvaluationOfferedadditionalassistanceUsedjob aide:JNL-111Callerasks forM&E feeCallerneeds apasswordresetAftercallgoalachievedCallermentionsa familymemberCallerrequestsbeneficiarychangeSigned up forWorkshop,LeadershipChat, or a JUCourseCaller asksto leave areview orsurveyCaller hasmore than5 contractsor policiesUsed jobaid:OPE-007UsedVerificationGuidelines(or LOG)Can heardog ortoddler in thebackgroundUsed jobaid:OPE-360Askedabout theweatherQuotedprocessingtimes for aW/DSent aWorkRequestUsed jobaid:OPE-153Caller askswhat ratethey'reearningCallerrequestsa callbackCallerneeds NYspecificformAsk aboutweekendplansCallermakesa jokeReceive a95% ofhigher onQAEvaluationOfferedadditionalassistance

SQM Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used job aide: JNL-111
  2. Caller asks for M&E fee
  3. Caller needs a password reset
  4. Aftercall goal achieved
  5. Caller mentions a family member
  6. Caller requests beneficiary change
  7. Signed up for Workshop, Leadership Chat, or a JU Course
  8. Caller asks to leave a review or survey
  9. Caller has more than 5 contracts or policies
  10. Used job aid: OPE-007
  11. Used Verification Guidelines (or LOG)
  12. Can hear dog or toddler in the background
  13. Used job aid: OPE-360
  14. Asked about the weather
  15. Quoted processing times for a W/D
  16. Sent a Work Request
  17. Used job aid: OPE-153
  18. Caller asks what rate they're earning
  19. Caller requests a callback
  20. Caller needs NY specific form
  21. Ask about weekend plans
  22. Caller makes a joke
  23. Receive a 95% of higher on QA Evaluation
  24. Offered additional assistance