This bingo card has a free space and 24 words: Offered additional assistance, Signed up for Workshop, Leadership Chat, or a JU Course, Caller needs a password reset, Used Verification Guidelines (or LOG), Caller makes a joke, Sent a Work Request, Ask about weekend plans, Can hear dog or toddler in the background, Caller asks for M&E fee, Quoted processing times for a W/D, Used job aid: OPE-007, Caller requests a callback, Aftercall goal achieved, Receive a 95% of higher on QA Evaluation, Caller asks what rate they're earning, Used job aid: OPE-153, Asked about the weather, Used job aide: JNL-111, Caller has more than 5 contracts or policies, Caller requests beneficiary change, Caller mentions a family member, Caller asks to leave a review or survey, Used job aid: OPE-360 and Caller needs NY specific form.
SQM WEEK | Call Center Bingo | Sales Team | Call Center | Call Center
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