major/minordx benefitsgiventalked to 2members onbenchmarkplanunder 1minutecallexplainedhow aneob isnt abillaskedprl forhelpstarteda oteprocessproviderpanelstatusheardanimal orkids in thebackgroundmentalhealthbenefitswere givensent idcardtransferredcall to otherdepartmentuseddocumentationclaimsquestionfree!found theanswer ina past prlchatunder 3minutecallfree!usedchorusvalueaddaccumulationsonly callqcawasneededpreauthcallhad to putmember onhold morethan oncetransferredtopharmacygymreimbursementissuetransferredtopremiumbillingconnectedaninterpretercall tookover 10minuteslongmajor/minordx benefitsgiventalked to 2members onbenchmarkplanunder 1minutecallexplainedhow aneob isnt abillaskedprl forhelpstarteda oteprocessproviderpanelstatusheardanimal orkids in thebackgroundmentalhealthbenefitswere givensent idcardtransferredcall to otherdepartmentuseddocumentationclaimsquestionfree!found theanswer ina past prlchatunder 3minutecallfree!usedchorusvalueaddaccumulationsonly callqcawasneededpreauthcallhad to putmember onhold morethan oncetransferredtopharmacygymreimbursementissuetransferredtopremiumbillingconnectedaninterpretercall tookover 10minuteslong

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
  1. major/minor dx benefits given
  2. talked to 2 members on benchmark plan
  3. under 1 minute call
  4. explained how an eob isnt a bill
  5. asked prl for help
  6. started a ote process
  7. provider panel status
  8. heard animal or kids in the background
  9. mental health benefits were given
  10. sent id card
  11. transferred call to other department
  12. used documentation
  13. claims question
  14. free!
  15. found the answer in a past prl chat
  16. under 3 minute call
  17. free!
  18. used chorus
  19. value add
  20. accumulations only call
  21. qca was needed
  22. pre auth call
  23. had to put member on hold more than once
  24. transferred to pharmacy
  25. gym reimbursement issue
  26. transferred to premium billing
  27. connected an interpreter
  28. call took over 10 minutes long