transferredcall to otherdepartmenthad to putmember onhold morethan onceqcawasneededclaimsquestionunder 3minutecallpreauthcalltransferredtopremiumbillingaccumulationsonly callheardanimal orkids in thebackgroundconnectedaninterpreterproviderpanelstatusmentalhealthbenefitswere givenfound theanswer ina past prlchattransferredtopharmacycall tookover 10minuteslongvalueaddfree!gymreimbursementissueusedchorusexplainedhow aneob isnt abilluseddocumentationsent idcardaskedprl forhelptalked to 2members onbenchmarkplanmajor/minordx benefitsgivenfree!under 1minutecallstarteda oteprocesstransferredcall to otherdepartmenthad to putmember onhold morethan onceqcawasneededclaimsquestionunder 3minutecallpreauthcalltransferredtopremiumbillingaccumulationsonly callheardanimal orkids in thebackgroundconnectedaninterpreterproviderpanelstatusmentalhealthbenefitswere givenfound theanswer ina past prlchattransferredtopharmacycall tookover 10minuteslongvalueaddfree!gymreimbursementissueusedchorusexplainedhow aneob isnt abilluseddocumentationsent idcardaskedprl forhelptalked to 2members onbenchmarkplanmajor/minordx benefitsgivenfree!under 1minutecallstarteda oteprocess

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. transferred call to other department
  2. had to put member on hold more than once
  3. qca was needed
  4. claims question
  5. under 3 minute call
  6. pre auth call
  7. transferred to premium billing
  8. accumulations only call
  9. heard animal or kids in the background
  10. connected an interpreter
  11. provider panel status
  12. mental health benefits were given
  13. found the answer in a past prl chat
  14. transferred to pharmacy
  15. call took over 10 minutes long
  16. value add
  17. free!
  18. gym reimbursement issue
  19. used chorus
  20. explained how an eob isnt a bill
  21. used documentation
  22. sent id card
  23. asked prl for help
  24. talked to 2 members on benchmark plan
  25. major/minor dx benefits given
  26. free!
  27. under 1 minute call
  28. started a ote process