preauthcallusedchorususeddocumentationstarteda oteprocessmajor/minordx benefitsgivenaskedprl forhelpunder 3minutecallfound theanswer ina past prlchatcall tookover 10minuteslongunder 1minutecallclaimsquestionmentalhealthbenefitswere giventransferredtopharmacytalked to 2members onbenchmarkplansent idcardexplainedhow aneob isnt abillproviderpanelstatusheardanimal orkids in thebackgroundvalueaddfree!qcawasneededfree!accumulationsonly calltransferredcall to otherdepartmenthad to putmember onhold morethan oncegymreimbursementissuetransferredtopremiumbillingconnectedaninterpreterpreauthcallusedchorususeddocumentationstarteda oteprocessmajor/minordx benefitsgivenaskedprl forhelpunder 3minutecallfound theanswer ina past prlchatcall tookover 10minuteslongunder 1minutecallclaimsquestionmentalhealthbenefitswere giventransferredtopharmacytalked to 2members onbenchmarkplansent idcardexplainedhow aneob isnt abillproviderpanelstatusheardanimal orkids in thebackgroundvalueaddfree!qcawasneededfree!accumulationsonly calltransferredcall to otherdepartmenthad to putmember onhold morethan oncegymreimbursementissuetransferredtopremiumbillingconnectedaninterpreter

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. pre auth call
  2. used chorus
  3. used documentation
  4. started a ote process
  5. major/minor dx benefits given
  6. asked prl for help
  7. under 3 minute call
  8. found the answer in a past prl chat
  9. call took over 10 minutes long
  10. under 1 minute call
  11. claims question
  12. mental health benefits were given
  13. transferred to pharmacy
  14. talked to 2 members on benchmark plan
  15. sent id card
  16. explained how an eob isnt a bill
  17. provider panel status
  18. heard animal or kids in the background
  19. value add
  20. free!
  21. qca was needed
  22. free!
  23. accumulations only call
  24. transferred call to other department
  25. had to put member on hold more than once
  26. gym reimbursement issue
  27. transferred to premium billing
  28. connected an interpreter