valueaddqcawasneededhad to putmember onhold morethan onceexplainedhow aneob isnt abillaskedprl forhelptalked to 2members onbenchmarkplantransferredtopremiumbillingclaimsquestionfound theanswer ina past prlchattransferredtopharmacyuseddocumentationusedchorussent idcardcall tookover 10minuteslongtransferredcall to otherdepartmentunder 3minutecallfree!major/minordx benefitsgivenproviderpanelstatusfree!starteda oteprocessconnectedaninterpretermentalhealthbenefitswere givengymreimbursementissuepreauthcallunder 1minutecallaccumulationsonly callheardanimal orkids in thebackgroundvalueaddqcawasneededhad to putmember onhold morethan onceexplainedhow aneob isnt abillaskedprl forhelptalked to 2members onbenchmarkplantransferredtopremiumbillingclaimsquestionfound theanswer ina past prlchattransferredtopharmacyuseddocumentationusedchorussent idcardcall tookover 10minuteslongtransferredcall to otherdepartmentunder 3minutecallfree!major/minordx benefitsgivenproviderpanelstatusfree!starteda oteprocessconnectedaninterpretermentalhealthbenefitswere givengymreimbursementissuepreauthcallunder 1minutecallaccumulationsonly callheardanimal orkids in thebackground

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. value add
  2. qca was needed
  3. had to put member on hold more than once
  4. explained how an eob isnt a bill
  5. asked prl for help
  6. talked to 2 members on benchmark plan
  7. transferred to premium billing
  8. claims question
  9. found the answer in a past prl chat
  10. transferred to pharmacy
  11. used documentation
  12. used chorus
  13. sent id card
  14. call took over 10 minutes long
  15. transferred call to other department
  16. under 3 minute call
  17. free!
  18. major/minor dx benefits given
  19. provider panel status
  20. free!
  21. started a ote process
  22. connected an interpreter
  23. mental health benefits were given
  24. gym reimbursement issue
  25. pre auth call
  26. under 1 minute call
  27. accumulations only call
  28. heard animal or kids in the background