This bingo card has 28 words: call took over 10 minutes long, claims question, mental health benefits were given, heard animal or kids in the background, asked prl for help, provider panel status, transferred call to other department, had to put member on hold more than once, free!, used documentation, major/minor dx benefits given, qca was needed, used chorus, talked to 2 members on benchmark plan, gym reimbursement issue, free!, under 3 minute call, under 1 minute call, connected an interpreter, accumulations only call, started a ote process, found the answer in a past prl chat, pre auth call, explained how an eob isnt a bill, sent id card, value add, transferred to premium billing and transferred to pharmacy.
⚠ This card has duplicate items: free! (2)
FUN FRIDAY | Tier 1 Bingo | Intake Bingo | Pasco's Bingo | Customer Service
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