Customer hasan oil changepackage withus or throughthemaunfacturerCustomer isinsisting onspeaking to orworking with theirfavorite ghost orgoblin (advisor)Customerwants to get insooner than thenext availableappointmentCustomerschedules arecallappointment fortheir vehicleCustomerdoesn't knowwhat kind of carthey drive ORwhat phonenumber they useCustomerhas mileageabove 100KYoutransferred acustomer tothe collisionshopCustomer isscheduling toget their wintertires put on thatare stored withusCustomerskey fobbattery isdeadYou had toescalate a callto theboogeyman (aservicemanager)Customerwants to comein same dayfor an oilchange serviceCustomercalls with anissue relatedto the colderweatherYou had acustomer callthat needs tobe transferredto salesCustomer hasan eerie lighton theirdashboard buthas no ideawhat it isCustomerdrives ahauntedvehicle (Kiaor Hyundai)Customerhas aspooookyattitude withyou.Customerstire light isonYou transferreda customer tothe partsdepartment toorder a tire or 4tiresCustomerschedulesan oilchangeappointmentCustomerhas a specialordered partin and wantsto schedule itCustomercalls you bythe wrongnameThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomersvehicle is stillCURSEDafter recentservicingCustomer hasan oil changepackage withus or throughthemaunfacturerCustomer isinsisting onspeaking to orworking with theirfavorite ghost orgoblin (advisor)Customerwants to get insooner than thenext availableappointmentCustomerschedules arecallappointment fortheir vehicleCustomerdoesn't knowwhat kind of carthey drive ORwhat phonenumber they useCustomerhas mileageabove 100KYoutransferred acustomer tothe collisionshopCustomer isscheduling toget their wintertires put on thatare stored withusCustomerskey fobbattery isdeadYou had toescalate a callto theboogeyman (aservicemanager)Customerwants to comein same dayfor an oilchange serviceCustomercalls with anissue relatedto the colderweatherYou had acustomer callthat needs tobe transferredto salesCustomer hasan eerie lighton theirdashboard buthas no ideawhat it isCustomerdrives ahauntedvehicle (Kiaor Hyundai)Customerhas aspooookyattitude withyou.Customerstire light isonYou transferreda customer tothe partsdepartment toorder a tire or 4tiresCustomerschedulesan oilchangeappointmentCustomerhas a specialordered partin and wantsto schedule itCustomercalls you bythe wrongnameThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomersvehicle is stillCURSEDafter recentservicing

CDC Spoooooky Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Customer has an oil change package with us or through the maunfacturer
  2. Customer is insisting on speaking to or working with their favorite ghost or goblin (advisor)
  3. Customer wants to get in sooner than the next available appointment
  4. Customer schedules a recall appointment for their vehicle
  5. Customer doesn't know what kind of car they drive OR what phone number they use
  6. Customer has mileage above 100K
  7. You transferred a customer to the collision shop
  8. Customer is scheduling to get their winter tires put on that are stored with us
  9. Customers key fob battery is dead
  10. You had to escalate a call to the boogeyman (a service manager)
  11. Customer wants to come in same day for an oil change service
  12. Customer calls with an issue related to the colder weather
  13. You had a customer call that needs to be transferred to sales
  14. Customer has an eerie light on their dashboard but has no idea what it is
  15. Customer drives a haunted vehicle (Kia or Hyundai)
  16. Customer has a spooooky attitude with you.
  17. Customers tire light is on
  18. You transferred a customer to the parts department to order a tire or 4 tires
  19. Customer schedules an oil change appointment
  20. Customer has a special ordered part in and wants to schedule it
  21. Customer calls you by the wrong name
  22. The JLR desk doesn't pick up the phone when you need them for a status update
  23. Customer asks if you work in a call center/or has knowledge that we are one
  24. Customers vehicle is still CURSED after recent servicing