Customerhas a specialordered partin and wantsto schedule itYoutransferred acustomer tothe collisionshopCustomer isscheduling toget their wintertires put on thatare stored withusYou had acustomer callthat needs tobe transferredto salesYou transferreda customer tothe partsdepartment toorder a tire or 4tiresCustomer hasan oil changepackage withus or throughthemaunfacturerCustomerschedules arecallappointment fortheir vehicleCustomerdrives ahauntedvehicle (Kiaor Hyundai)Customer hasan eerie lighton theirdashboard buthas no ideawhat it isThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomersvehicle is stillCURSEDafter recentservicingCustomercalls with anissue relatedto the colderweatherCustomer isinsisting onspeaking to orworking with theirfavorite ghost orgoblin (advisor)Customerwants to comein same dayfor an oilchange serviceCustomerhas mileageabove 100KCustomerstire light isonCustomerdoesn't knowwhat kind of carthey drive ORwhat phonenumber they useCustomerskey fobbattery isdeadCustomerschedulesan oilchangeappointmentCustomercalls you bythe wrongnameCustomerhas aspooookyattitude withyou.Customer asksif you work in acall center/orhas knowledgethat we are oneCustomerwants to get insooner than thenext availableappointmentYou had toescalate a callto theboogeyman (aservicemanager)Customerhas a specialordered partin and wantsto schedule itYoutransferred acustomer tothe collisionshopCustomer isscheduling toget their wintertires put on thatare stored withusYou had acustomer callthat needs tobe transferredto salesYou transferreda customer tothe partsdepartment toorder a tire or 4tiresCustomer hasan oil changepackage withus or throughthemaunfacturerCustomerschedules arecallappointment fortheir vehicleCustomerdrives ahauntedvehicle (Kiaor Hyundai)Customer hasan eerie lighton theirdashboard buthas no ideawhat it isThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomersvehicle is stillCURSEDafter recentservicingCustomercalls with anissue relatedto the colderweatherCustomer isinsisting onspeaking to orworking with theirfavorite ghost orgoblin (advisor)Customerwants to comein same dayfor an oilchange serviceCustomerhas mileageabove 100KCustomerstire light isonCustomerdoesn't knowwhat kind of carthey drive ORwhat phonenumber they useCustomerskey fobbattery isdeadCustomerschedulesan oilchangeappointmentCustomercalls you bythe wrongnameCustomerhas aspooookyattitude withyou.Customer asksif you work in acall center/orhas knowledgethat we are oneCustomerwants to get insooner than thenext availableappointmentYou had toescalate a callto theboogeyman (aservicemanager)

CDC Spoooooky Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer has a special ordered part in and wants to schedule it
  2. You transferred a customer to the collision shop
  3. Customer is scheduling to get their winter tires put on that are stored with us
  4. You had a customer call that needs to be transferred to sales
  5. You transferred a customer to the parts department to order a tire or 4 tires
  6. Customer has an oil change package with us or through the maunfacturer
  7. Customer schedules a recall appointment for their vehicle
  8. Customer drives a haunted vehicle (Kia or Hyundai)
  9. Customer has an eerie light on their dashboard but has no idea what it is
  10. The JLR desk doesn't pick up the phone when you need them for a status update
  11. Customers vehicle is still CURSED after recent servicing
  12. Customer calls with an issue related to the colder weather
  13. Customer is insisting on speaking to or working with their favorite ghost or goblin (advisor)
  14. Customer wants to come in same day for an oil change service
  15. Customer has mileage above 100K
  16. Customers tire light is on
  17. Customer doesn't know what kind of car they drive OR what phone number they use
  18. Customers key fob battery is dead
  19. Customer schedules an oil change appointment
  20. Customer calls you by the wrong name
  21. Customer has a spooooky attitude with you.
  22. Customer asks if you work in a call center/or has knowledge that we are one
  23. Customer wants to get in sooner than the next available appointment
  24. You had to escalate a call to the boogeyman (a service manager)