Youtransferred acustomer tothe collisionshopYou had toescalate a callto theboogeyman (aservicemanager)Customer asksif you work in acall center/orhas knowledgethat we are oneCustomercalls you bythe wrongnameCustomer hasan eerie lighton theirdashboard buthas no ideawhat it isCustomer isscheduling toget their wintertires put on thatare stored withusCustomer hasan oil changepackage withus or throughthemaunfacturerCustomercalls with anissue relatedto the colderweatherCustomerstire light isonCustomerwants to get insooner than thenext availableappointmentCustomerhas a specialordered partin and wantsto schedule itCustomer isinsisting onspeaking to orworking with theirfavorite ghost orgoblin (advisor)Customerskey fobbattery isdeadCustomerschedules arecallappointment fortheir vehicleCustomerhas aspooookyattitude withyou.The JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomerdoesn't knowwhat kind of carthey drive ORwhat phonenumber they useYou transferreda customer tothe partsdepartment toorder a tire or 4tiresCustomerschedulesan oilchangeappointmentYou had acustomer callthat needs tobe transferredto salesCustomerdrives ahauntedvehicle (Kiaor Hyundai)Customerhas mileageabove 100KCustomerwants to comein same dayfor an oilchange serviceCustomersvehicle is stillCURSEDafter recentservicingYoutransferred acustomer tothe collisionshopYou had toescalate a callto theboogeyman (aservicemanager)Customer asksif you work in acall center/orhas knowledgethat we are oneCustomercalls you bythe wrongnameCustomer hasan eerie lighton theirdashboard buthas no ideawhat it isCustomer isscheduling toget their wintertires put on thatare stored withusCustomer hasan oil changepackage withus or throughthemaunfacturerCustomercalls with anissue relatedto the colderweatherCustomerstire light isonCustomerwants to get insooner than thenext availableappointmentCustomerhas a specialordered partin and wantsto schedule itCustomer isinsisting onspeaking to orworking with theirfavorite ghost orgoblin (advisor)Customerskey fobbattery isdeadCustomerschedules arecallappointment fortheir vehicleCustomerhas aspooookyattitude withyou.The JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomerdoesn't knowwhat kind of carthey drive ORwhat phonenumber they useYou transferreda customer tothe partsdepartment toorder a tire or 4tiresCustomerschedulesan oilchangeappointmentYou had acustomer callthat needs tobe transferredto salesCustomerdrives ahauntedvehicle (Kiaor Hyundai)Customerhas mileageabove 100KCustomerwants to comein same dayfor an oilchange serviceCustomersvehicle is stillCURSEDafter recentservicing

CDC Spoooooky Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You transferred a customer to the collision shop
  2. You had to escalate a call to the boogeyman (a service manager)
  3. Customer asks if you work in a call center/or has knowledge that we are one
  4. Customer calls you by the wrong name
  5. Customer has an eerie light on their dashboard but has no idea what it is
  6. Customer is scheduling to get their winter tires put on that are stored with us
  7. Customer has an oil change package with us or through the maunfacturer
  8. Customer calls with an issue related to the colder weather
  9. Customers tire light is on
  10. Customer wants to get in sooner than the next available appointment
  11. Customer has a special ordered part in and wants to schedule it
  12. Customer is insisting on speaking to or working with their favorite ghost or goblin (advisor)
  13. Customers key fob battery is dead
  14. Customer schedules a recall appointment for their vehicle
  15. Customer has a spooooky attitude with you.
  16. The JLR desk doesn't pick up the phone when you need them for a status update
  17. Customer doesn't know what kind of car they drive OR what phone number they use
  18. You transferred a customer to the parts department to order a tire or 4 tires
  19. Customer schedules an oil change appointment
  20. You had a customer call that needs to be transferred to sales
  21. Customer drives a haunted vehicle (Kia or Hyundai)
  22. Customer has mileage above 100K
  23. Customer wants to come in same day for an oil change service
  24. Customers vehicle is still CURSED after recent servicing