(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Created a snippet or macro for faster replies
Helped another TSE debug their case
Shared good news in your team huddle
Resolved it before engineering replied
Tagged the wrong person in Teams
Spotted a duplicate case before anyone else
Fixed a typo in an internal KB
Stayed calm through chaos
Jumped in on someone else’s case
Stayed on a Zoom longer than 45 minutes
Shared a tip or script in chat
Posted a GIF to lighten the mood
Had to re-open a “fixed” issue
Reproduced the issue in your test instance
Helped another region with coverage
Got mentioned in a kudos post
Shared a helpful KB link in a channel
Used “clear cache” successfully
Used humor to diffuse a tense customer moment
Handled a Sev 1
Quoted documentation on a customer call
Customer thanked you directly
Coffee was your first tool of the day
Reacted with 💚 or 🙌 in Teams
Reviewed a peer’s KB
Saved a case before escalation
Found the answer in an old case comment
Customer gave 5-star CSAT
Used a custom script to test something
Your Zoom froze mid-sentence
Joined a call you weren’t scheduled for
Helped a customer share logs
Had 5 Teams DMs at once
Solved an issue without repro steps
Said “Let’s sync live to review this”
Used a product log to find the root cause
Worked a late-night Sev bridge
Converted an internal KB to public
Ate lunch at your desk during a call
Turned a negative customer into a fan
Found a workaround before the fix
Ended the day proud of your work
Juggled two cases at the same time
Learned something new from a teammate
Said “just one more check” and found the issue
Escalated to another region
Linked a KB in a case
Had a customer who disappeared mid-call
Fixed it on your lunch break
Got pinged right before end of shift
Used AI Assist for a draft or troubleshooting idea