(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Fixed it on your lunch break
Found the answer in an old case comment
Used a meme in a support thread
Shared a tip or script in chat
Got mentioned in a kudos post
Worked a late-night Sev bridge
Received kudos from your manager
Fixed a typo in an internal KB
Stayed calm through chaos
Tagged the wrong person in Teams
Found a workaround before the fix
Customer gave 5-star CSAT
Helped another TSE debug their case
Used “clear cache” successfully
Had 5 Teams DMs at once
Used humor to diffuse a tense customer moment
Reproduced the issue in your test instance
Caught a small detail that solved everything
Used a custom script to test something
Stayed on a Zoom longer than 45 minutes
Linked a KB in a case
Coffee was your first tool of the day
Resolved it before engineering replied
Validated data in a customer’s JSON
Turned a negative customer into a fan
Posted a GIF to lighten the mood
Customer thanked you directly
Forgot you were unmuted
Jumped in on someone else’s case
Joined a call you weren’t scheduled for
Shared a helpful KB link in a channel
Reviewed a peer’s KB
Saved a case before escalation
Solved an issue without repro steps
Reacted with 💚 or 🙌 in Teams
Spotted a duplicate case before anyone else
Ate lunch at your desk during a call
Filed a defect or enhancement request
Helped another region with coverage
Mentored a new hire
Got pinged right before end of shift
Escalated to another region
Handled a Sev 1
Published a KB article
Said “just one more check” and found the issue
Said “Let’s sync live to review this”
Learned something new from a teammate
Ended the day proud of your work
Had to re-open a “fixed” issue
Your Zoom froze mid-sentence
Converted an internal KB to public
Juggled two cases at the same time
Used AI Assist for a draft or troubleshooting idea
