(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Reviewed a peer’s KB
Used a meme in a support thread
Used a custom script to test something
Customer thanked you directly
Resolved it before engineering replied
Shared good news in your team huddle
Fixed it on your lunch break
Stayed calm through chaos
Converted an internal KB to public
Turned a negative customer into a fan
Juggled two cases at the same time
Found the answer in an old case comment
Validated data in a customer’s JSON
Helped another TSE debug their case
Fixed a typo in an internal KB
Joined a call you weren’t scheduled for
Spotted a duplicate case before anyone else
Your Zoom froze mid-sentence
Reproduced the issue in your test instance
Quoted documentation on a customer call
Got mentioned in a kudos post
Filed a defect or enhancement request
Had a customer who disappeared mid-call
Caught a small detail that solved everything
Shared a tip or script in chat
Found a workaround before the fix
Linked a KB in a case
Forgot you were unmuted
Said “Let’s sync live to review this”
Solved an issue without repro steps
Helped a customer share logs
Shared a helpful KB link in a channel
Tagged the wrong person in Teams
Ate lunch at your desk during a call
Used a product log to find the root cause
Handled a Sev 1
Helped another region with coverage
Published a KB article
Stayed on a Zoom longer than 45 minutes
Coffee was your first tool of the day
Posted a GIF to lighten the mood
Created a snippet or macro for faster replies
Learned something new from a teammate
Worked a late-night Sev bridge
Reacted with 💚 or 🙌 in Teams
Had 5 Teams DMs at once
Mentored a new hire
Answered a question outside your queue
Used “clear cache” successfully
Got pinged right before end of shift
Escalated to another region
Used AI Assist for a draft or troubleshooting idea
