SQM WEEK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Caller needs a password
2. Aftercall goal achieved
3. Used job aid: OPE-153
4. Caller requests a callback
5. Send a Work Request
6. Can hear dog or toddler in the background
7. Used job aid: OPE-360
8. Used job aid: JNL-111
9. Signed up for Workshop, Leadership Chat, or a JU Course
10. Caller Needs NY specific form
11. Caller requests beneficiary change
12. Used job aid: OPE-007
13. Caller makes a joke
14. Used Verification Guidelines (or LOG)
15. Ask about the weather
16. Caller asks to leave a review or survey
17. Caller asks for M&E fee
18. Caller mentions a family member
19. Ask about weekend plans
20. Offer additional assistance
21. Receive a 95% or higher on a QA Eval (this month)
22. Quoted processing times for a W/D
23. Caller asks what rate they're earning
24. Caller has more than 5 contracts or policies