SQM WEEK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Caller makes a joke
2. Used Verification Guidelines (or LOG)
3. Caller has more than 5 contracts or policies
4. Caller needs a password
5. Receive a 95% or higher on a QA Eval (this month)
6. Can hear dog or toddler in the background
7. Used job aid: JNL-111
8. Aftercall goal achieved
9. Ask about weekend plans
10. Used job aid: OPE-153
11. Signed up for Workshop, Leadership Chat, or a JU Course
12. Offer additional assistance
13. Quoted processing times for a W/D
14. Caller asks for M&E fee
15. Caller Needs NY specific form
16. Send a Work Request
17. Used job aid: OPE-360
18. Caller asks to leave a review or survey
19. Caller requests a callback
20. Caller mentions a family member
21. Used job aid: OPE-007
22. Caller requests beneficiary change
23. Ask about the weather
24. Caller asks what rate they're earning