SQM WEEK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Offer additional assistance
2. Caller needs a password
3. Caller asks what rate they're earning
4. Ask about the weather
5. Caller makes a joke
6. Used job aid: OPE-007
7. Used Verification Guidelines (or LOG)
8. Caller asks to leave a review or survey
9. Used job aid: JNL-111
10. Signed up for Workshop, Leadership Chat, or a JU Course
11. Receive a 95% or higher on a QA Eval (this month)
12. Caller asks for M&E fee
13. Ask about weekend plans
14. Caller Needs NY specific form
15. Used job aid: OPE-360
16. Caller requests a callback
17. Quoted processing times for a W/D
18. Can hear dog or toddler in the background
19. Caller has more than 5 contracts or policies
20. Aftercall goal achieved
21. Send a Work Request
22. Caller requests beneficiary change
23. Caller mentions a family member
24. Used job aid: OPE-153