Askabout theweatherUsedjob aid:JNL-111Caller asksto leave areview orsurveyCallerrequestsbeneficiarychangeSigned up forWorkshop,LeadershipChat, or a JUCourseCaller askswhat ratethey'reearningCan heardog ortoddler in thebackgroundCallermakesa jokeCallerNeeds NYspecificformCallerasks forM&E feeUsed jobaid:OPE-360Callermentionsa familymemberQuotedprocessingtimes for aW/DUsed jobaid:OPE-007Ask aboutweekendplansOfferadditionalassistanceUsed jobaid:OPE-153AftercallgoalachievedCaller hasmore than5 contractsor policiesReceive a95% orhigher on aQA Eval (thismonth)Callerneeds apasswordSend aWorkRequestCallerrequestsa callbackUsedVerificationGuidelines(or LOG)Askabout theweatherUsedjob aid:JNL-111Caller asksto leave areview orsurveyCallerrequestsbeneficiarychangeSigned up forWorkshop,LeadershipChat, or a JUCourseCaller askswhat ratethey'reearningCan heardog ortoddler in thebackgroundCallermakesa jokeCallerNeeds NYspecificformCallerasks forM&E feeUsed jobaid:OPE-360Callermentionsa familymemberQuotedprocessingtimes for aW/DUsed jobaid:OPE-007Ask aboutweekendplansOfferadditionalassistanceUsed jobaid:OPE-153AftercallgoalachievedCaller hasmore than5 contractsor policiesReceive a95% orhigher on aQA Eval (thismonth)Callerneeds apasswordSend aWorkRequestCallerrequestsa callbackUsedVerificationGuidelines(or LOG)

SQM WEEK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask about the weather
  2. Used job aid: JNL-111
  3. Caller asks to leave a review or survey
  4. Caller requests beneficiary change
  5. Signed up for Workshop, Leadership Chat, or a JU Course
  6. Caller asks what rate they're earning
  7. Can hear dog or toddler in the background
  8. Caller makes a joke
  9. Caller Needs NY specific form
  10. Caller asks for M&E fee
  11. Used job aid: OPE-360
  12. Caller mentions a family member
  13. Quoted processing times for a W/D
  14. Used job aid: OPE-007
  15. Ask about weekend plans
  16. Offer additional assistance
  17. Used job aid: OPE-153
  18. Aftercall goal achieved
  19. Caller has more than 5 contracts or policies
  20. Receive a 95% or higher on a QA Eval (this month)
  21. Caller needs a password
  22. Send a Work Request
  23. Caller requests a callback
  24. Used Verification Guidelines (or LOG)