Answer aphone call thatis clearly a"scam/spam"callProcess areturn for anitem that isclearly usedCompleted aweek withoutany rotachangesThe internetis slow or theWiFi dropsout during atransactionProcess acomplicatedreturn orexchange thattakes 10+minutesLone tradedon a day formore than 3hoursGot a namemention ona customerfeedbackResolvedatechnologyissueQueueexceeded5 peopleHad to re-doa replen thatanother teammemberalready didHad to cleanup someoneelse'sdishesNoticed anobviousmysteryshopperHave had todeliver anegativeperformancefeedback to ateam memberSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.Youforgot toeat lunchA customertries tonegotiate theprice of aincorrectlypriced itemAnswer aphone call thatis clearly a"scam/spam"callProcess areturn for anitem that isclearly usedCompleted aweek withoutany rotachangesThe internetis slow or theWiFi dropsout during atransactionProcess acomplicatedreturn orexchange thattakes 10+minutesLone tradedon a day formore than 3hoursGot a namemention ona customerfeedbackResolvedatechnologyissueQueueexceeded5 peopleHad to re-doa replen thatanother teammemberalready didHad to cleanup someoneelse'sdishesNoticed anobviousmysteryshopperHave had todeliver anegativeperformancefeedback to ateam memberSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.Youforgot toeat lunchA customertries tonegotiate theprice of aincorrectlypriced item

Retail Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer a phone call that is clearly a "scam/spam" call
  2. Process a return for an item that is clearly used
  3. Completed a week without any rota changes
  4. The internet is slow or the WiFi drops out during a transaction
  5. Process a complicated return or exchange that takes 10+ minutes
  6. Lone traded on a day for more than 3 hours
  7. Got a name mention on a customer feedback
  8. Resolved a technology issue
  9. Queue exceeded 5 people
  10. Had to re-do a replen that another team member already did
  11. Had to clean up someone else's dishes
  12. Noticed an obvious mystery shopper
  13. Have had to deliver a negative performance feedback to a team member
  14. Spend over an hour searching for an item that the system says is on the shelf, but is visibly missing/stolen.
  15. You forgot to eat lunch
  16. A customer tries to negotiate the price of a incorrectly priced item