(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Process a return for an item that is clearly used
The internet is slow or the WiFi drops out during a transaction
Process a complicated return or exchange that takes 10+ minutes
Resolved a technology issue
Got a name mention on a customer feedback
Queue exceeded 5 people
Lone traded on a day for more than 3 hours
Spend over an hour searching for an item that the system says is on the shelf, but is visibly missing/stolen.
You forgot to eat lunch
Have had to deliver a negative performance feedback to a team member
Had to re-do a replen that another team member already did
Answer a phone call that is clearly a "scam/spam" call
Completed a week without any rota changes
Had to clean up someone else's dishes
A customer tries to negotiate the price of a incorrectly priced item
