Spend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.Noticed anobviousmysteryshopperA customertries tonegotiate theprice of aincorrectlypriced itemAnswer aphone call thatis clearly a"scam/spam"callHad to re-doa replen thatanother teammemberalready didCompleted aweek withoutany rotachangesThe internetis slow or theWiFi dropsout during atransactionResolvedatechnologyissueYouforgot toeat lunchQueueexceeded5 peopleHave had todeliver anegativeperformancefeedback to ateam memberProcess areturn for anitem that isclearly usedLone tradedon a day formore than 3hoursGot a namemention ona customerfeedbackHad to cleanup someoneelse'sdishesProcess acomplicatedreturn orexchange thattakes 10+minutesSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.Noticed anobviousmysteryshopperA customertries tonegotiate theprice of aincorrectlypriced itemAnswer aphone call thatis clearly a"scam/spam"callHad to re-doa replen thatanother teammemberalready didCompleted aweek withoutany rotachangesThe internetis slow or theWiFi dropsout during atransactionResolvedatechnologyissueYouforgot toeat lunchQueueexceeded5 peopleHave had todeliver anegativeperformancefeedback to ateam memberProcess areturn for anitem that isclearly usedLone tradedon a day formore than 3hoursGot a namemention ona customerfeedbackHad to cleanup someoneelse'sdishesProcess acomplicatedreturn orexchange thattakes 10+minutes

Retail Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spend over an hour searching for an item that the system says is on the shelf, but is visibly missing/stolen.
  2. Noticed an obvious mystery shopper
  3. A customer tries to negotiate the price of a incorrectly priced item
  4. Answer a phone call that is clearly a "scam/spam" call
  5. Had to re-do a replen that another team member already did
  6. Completed a week without any rota changes
  7. The internet is slow or the WiFi drops out during a transaction
  8. Resolved a technology issue
  9. You forgot to eat lunch
  10. Queue exceeded 5 people
  11. Have had to deliver a negative performance feedback to a team member
  12. Process a return for an item that is clearly used
  13. Lone traded on a day for more than 3 hours
  14. Got a name mention on a customer feedback
  15. Had to clean up someone else's dishes
  16. Process a complicated return or exchange that takes 10+ minutes