Process acomplicatedreturn orexchange thattakes 10+minutesProcess areturn for anitem that isclearly usedHave had todeliver anegativeperformancefeedback to ateam memberCompleted aweek withoutany rotachangesQueueexceeded5 peopleResolvedatechnologyissueLone tradedon a day formore than 3hoursNoticed anobviousmysteryshopperThe internetis slow or theWiFi dropsout during atransactionYouforgot toeat lunchA customertries tonegotiate theprice of aincorrectlypriced itemGot a namemention ona customerfeedbackHad to cleanup someoneelse'sdishesAnswer aphone call thatis clearly a"scam/spam"callSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.Had to re-doa replen thatanother teammemberalready didProcess acomplicatedreturn orexchange thattakes 10+minutesProcess areturn for anitem that isclearly usedHave had todeliver anegativeperformancefeedback to ateam memberCompleted aweek withoutany rotachangesQueueexceeded5 peopleResolvedatechnologyissueLone tradedon a day formore than 3hoursNoticed anobviousmysteryshopperThe internetis slow or theWiFi dropsout during atransactionYouforgot toeat lunchA customertries tonegotiate theprice of aincorrectlypriced itemGot a namemention ona customerfeedbackHad to cleanup someoneelse'sdishesAnswer aphone call thatis clearly a"scam/spam"callSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.Had to re-doa replen thatanother teammemberalready did

Retail Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Process a complicated return or exchange that takes 10+ minutes
  2. Process a return for an item that is clearly used
  3. Have had to deliver a negative performance feedback to a team member
  4. Completed a week without any rota changes
  5. Queue exceeded 5 people
  6. Resolved a technology issue
  7. Lone traded on a day for more than 3 hours
  8. Noticed an obvious mystery shopper
  9. The internet is slow or the WiFi drops out during a transaction
  10. You forgot to eat lunch
  11. A customer tries to negotiate the price of a incorrectly priced item
  12. Got a name mention on a customer feedback
  13. Had to clean up someone else's dishes
  14. Answer a phone call that is clearly a "scam/spam" call
  15. Spend over an hour searching for an item that the system says is on the shelf, but is visibly missing/stolen.
  16. Had to re-do a replen that another team member already did