Process areturn for anitem that isclearly usedQueueexceeded5 peopleAnswer aphone call thatis clearly a"scam/spam"callA customertries tonegotiate theprice of aincorrectlypriced itemGot a namemention ona customerfeedbackHad to re-doa replen thatanother teammemberalready didHave had todeliver anegativeperformancefeedback to ateam memberHad to cleanup someoneelse'sdishesSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.The internetis slow or theWiFi dropsout during atransactionCompleted aweek withoutany rotachangesResolvedatechnologyissueYouforgot toeat lunchLone tradedon a day formore than 3hoursNoticed anobviousmysteryshopperProcess acomplicatedreturn orexchange thattakes 10+minutesProcess areturn for anitem that isclearly usedQueueexceeded5 peopleAnswer aphone call thatis clearly a"scam/spam"callA customertries tonegotiate theprice of aincorrectlypriced itemGot a namemention ona customerfeedbackHad to re-doa replen thatanother teammemberalready didHave had todeliver anegativeperformancefeedback to ateam memberHad to cleanup someoneelse'sdishesSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.The internetis slow or theWiFi dropsout during atransactionCompleted aweek withoutany rotachangesResolvedatechnologyissueYouforgot toeat lunchLone tradedon a day formore than 3hoursNoticed anobviousmysteryshopperProcess acomplicatedreturn orexchange thattakes 10+minutes

Retail Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Process a return for an item that is clearly used
  2. Queue exceeded 5 people
  3. Answer a phone call that is clearly a "scam/spam" call
  4. A customer tries to negotiate the price of a incorrectly priced item
  5. Got a name mention on a customer feedback
  6. Had to re-do a replen that another team member already did
  7. Have had to deliver a negative performance feedback to a team member
  8. Had to clean up someone else's dishes
  9. Spend over an hour searching for an item that the system says is on the shelf, but is visibly missing/stolen.
  10. The internet is slow or the WiFi drops out during a transaction
  11. Completed a week without any rota changes
  12. Resolved a technology issue
  13. You forgot to eat lunch
  14. Lone traded on a day for more than 3 hours
  15. Noticed an obvious mystery shopper
  16. Process a complicated return or exchange that takes 10+ minutes