Have had todeliver anegativeperformancefeedback to ateam memberProcess areturn for anitem that isclearly usedResolvedatechnologyissueLone tradedon a day formore than 3hoursThe internetis slow or theWiFi dropsout during atransactionNoticed anobviousmysteryshopperYouforgot toeat lunchA customertries tonegotiate theprice of aincorrectlypriced itemCompleted aweek withoutany rotachangesHad to cleanup someoneelse'sdishesGot a namemention ona customerfeedbackQueueexceeded5 peopleHad to re-doa replen thatanother teammemberalready didProcess acomplicatedreturn orexchange thattakes 10+minutesSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.Answer aphone call thatis clearly a"scam/spam"callHave had todeliver anegativeperformancefeedback to ateam memberProcess areturn for anitem that isclearly usedResolvedatechnologyissueLone tradedon a day formore than 3hoursThe internetis slow or theWiFi dropsout during atransactionNoticed anobviousmysteryshopperYouforgot toeat lunchA customertries tonegotiate theprice of aincorrectlypriced itemCompleted aweek withoutany rotachangesHad to cleanup someoneelse'sdishesGot a namemention ona customerfeedbackQueueexceeded5 peopleHad to re-doa replen thatanother teammemberalready didProcess acomplicatedreturn orexchange thattakes 10+minutesSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.Answer aphone call thatis clearly a"scam/spam"call

Retail Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have had to deliver a negative performance feedback to a team member
  2. Process a return for an item that is clearly used
  3. Resolved a technology issue
  4. Lone traded on a day for more than 3 hours
  5. The internet is slow or the WiFi drops out during a transaction
  6. Noticed an obvious mystery shopper
  7. You forgot to eat lunch
  8. A customer tries to negotiate the price of a incorrectly priced item
  9. Completed a week without any rota changes
  10. Had to clean up someone else's dishes
  11. Got a name mention on a customer feedback
  12. Queue exceeded 5 people
  13. Had to re-do a replen that another team member already did
  14. Process a complicated return or exchange that takes 10+ minutes
  15. Spend over an hour searching for an item that the system says is on the shelf, but is visibly missing/stolen.
  16. Answer a phone call that is clearly a "scam/spam" call