Had to re-doa replen thatanother teammemberalready didResolvedatechnologyissueA customertries tonegotiate theprice of aincorrectlypriced itemProcess acomplicatedreturn orexchange thattakes 10+minutesHave had todeliver anegativeperformancefeedback to ateam memberCompleted aweek withoutany rotachangesGot a namemention ona customerfeedbackLone tradedon a day formore than 3hoursNoticed anobviousmysteryshopperProcess areturn for anitem that isclearly usedSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.Queueexceeded5 peopleThe internetis slow or theWiFi dropsout during atransactionYouforgot toeat lunchHad to cleanup someoneelse'sdishesAnswer aphone call thatis clearly a"scam/spam"callHad to re-doa replen thatanother teammemberalready didResolvedatechnologyissueA customertries tonegotiate theprice of aincorrectlypriced itemProcess acomplicatedreturn orexchange thattakes 10+minutesHave had todeliver anegativeperformancefeedback to ateam memberCompleted aweek withoutany rotachangesGot a namemention ona customerfeedbackLone tradedon a day formore than 3hoursNoticed anobviousmysteryshopperProcess areturn for anitem that isclearly usedSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.Queueexceeded5 peopleThe internetis slow or theWiFi dropsout during atransactionYouforgot toeat lunchHad to cleanup someoneelse'sdishesAnswer aphone call thatis clearly a"scam/spam"call

Retail Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to re-do a replen that another team member already did
  2. Resolved a technology issue
  3. A customer tries to negotiate the price of a incorrectly priced item
  4. Process a complicated return or exchange that takes 10+ minutes
  5. Have had to deliver a negative performance feedback to a team member
  6. Completed a week without any rota changes
  7. Got a name mention on a customer feedback
  8. Lone traded on a day for more than 3 hours
  9. Noticed an obvious mystery shopper
  10. Process a return for an item that is clearly used
  11. Spend over an hour searching for an item that the system says is on the shelf, but is visibly missing/stolen.
  12. Queue exceeded 5 people
  13. The internet is slow or the WiFi drops out during a transaction
  14. You forgot to eat lunch
  15. Had to clean up someone else's dishes
  16. Answer a phone call that is clearly a "scam/spam" call