Noticed anobviousmysteryshopperProcess acomplicatedreturn orexchange thattakes 10+minutesCompleted aweek withoutany rotachangesSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.A customertries tonegotiate theprice of aincorrectlypriced itemYouforgot toeat lunchThe internetis slow or theWiFi dropsout during atransactionResolvedatechnologyissueGot a namemention ona customerfeedbackHad to re-doa replen thatanother teammemberalready didHad to cleanup someoneelse'sdishesHave had todeliver anegativeperformancefeedback to ateam memberAnswer aphone call thatis clearly a"scam/spam"callQueueexceeded5 peopleProcess areturn for anitem that isclearly usedLone tradedon a day formore than 3hoursNoticed anobviousmysteryshopperProcess acomplicatedreturn orexchange thattakes 10+minutesCompleted aweek withoutany rotachangesSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.A customertries tonegotiate theprice of aincorrectlypriced itemYouforgot toeat lunchThe internetis slow or theWiFi dropsout during atransactionResolvedatechnologyissueGot a namemention ona customerfeedbackHad to re-doa replen thatanother teammemberalready didHad to cleanup someoneelse'sdishesHave had todeliver anegativeperformancefeedback to ateam memberAnswer aphone call thatis clearly a"scam/spam"callQueueexceeded5 peopleProcess areturn for anitem that isclearly usedLone tradedon a day formore than 3hours

Retail Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Noticed an obvious mystery shopper
  2. Process a complicated return or exchange that takes 10+ minutes
  3. Completed a week without any rota changes
  4. Spend over an hour searching for an item that the system says is on the shelf, but is visibly missing/stolen.
  5. A customer tries to negotiate the price of a incorrectly priced item
  6. You forgot to eat lunch
  7. The internet is slow or the WiFi drops out during a transaction
  8. Resolved a technology issue
  9. Got a name mention on a customer feedback
  10. Had to re-do a replen that another team member already did
  11. Had to clean up someone else's dishes
  12. Have had to deliver a negative performance feedback to a team member
  13. Answer a phone call that is clearly a "scam/spam" call
  14. Queue exceeded 5 people
  15. Process a return for an item that is clearly used
  16. Lone traded on a day for more than 3 hours