Got a namemention ona customerfeedbackThe internetis slow or theWiFi dropsout during atransactionSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.Process areturn for anitem that isclearly usedQueueexceeded5 peopleHave had todeliver anegativeperformancefeedback to ateam memberNoticed anobviousmysteryshopperYouforgot toeat lunchA customertries tonegotiate theprice of aincorrectlypriced itemHad to cleanup someoneelse'sdishesAnswer aphone call thatis clearly a"scam/spam"callHad to re-doa replen thatanother teammemberalready didResolvedatechnologyissueProcess acomplicatedreturn orexchange thattakes 10+minutesLone tradedon a day formore than 3hoursCompleted aweek withoutany rotachangesGot a namemention ona customerfeedbackThe internetis slow or theWiFi dropsout during atransactionSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.Process areturn for anitem that isclearly usedQueueexceeded5 peopleHave had todeliver anegativeperformancefeedback to ateam memberNoticed anobviousmysteryshopperYouforgot toeat lunchA customertries tonegotiate theprice of aincorrectlypriced itemHad to cleanup someoneelse'sdishesAnswer aphone call thatis clearly a"scam/spam"callHad to re-doa replen thatanother teammemberalready didResolvedatechnologyissueProcess acomplicatedreturn orexchange thattakes 10+minutesLone tradedon a day formore than 3hoursCompleted aweek withoutany rotachanges

Retail Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got a name mention on a customer feedback
  2. The internet is slow or the WiFi drops out during a transaction
  3. Spend over an hour searching for an item that the system says is on the shelf, but is visibly missing/stolen.
  4. Process a return for an item that is clearly used
  5. Queue exceeded 5 people
  6. Have had to deliver a negative performance feedback to a team member
  7. Noticed an obvious mystery shopper
  8. You forgot to eat lunch
  9. A customer tries to negotiate the price of a incorrectly priced item
  10. Had to clean up someone else's dishes
  11. Answer a phone call that is clearly a "scam/spam" call
  12. Had to re-do a replen that another team member already did
  13. Resolved a technology issue
  14. Process a complicated return or exchange that takes 10+ minutes
  15. Lone traded on a day for more than 3 hours
  16. Completed a week without any rota changes