Had to re-doa replen thatanother teammemberalready didHad to cleanup someoneelse'sdishesThe internetis slow or theWiFi dropsout during atransactionYouforgot toeat lunchA customertries tonegotiate theprice of aincorrectlypriced itemAnswer aphone call thatis clearly a"scam/spam"callProcess areturn for anitem that isclearly usedResolvedatechnologyissueGot a namemention ona customerfeedbackQueueexceeded5 peopleHave had todeliver anegativeperformancefeedback to ateam memberSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.Noticed anobviousmysteryshopperLone tradedon a day formore than 3hoursCompleted aweek withoutany rotachangesProcess acomplicatedreturn orexchange thattakes 10+minutesHad to re-doa replen thatanother teammemberalready didHad to cleanup someoneelse'sdishesThe internetis slow or theWiFi dropsout during atransactionYouforgot toeat lunchA customertries tonegotiate theprice of aincorrectlypriced itemAnswer aphone call thatis clearly a"scam/spam"callProcess areturn for anitem that isclearly usedResolvedatechnologyissueGot a namemention ona customerfeedbackQueueexceeded5 peopleHave had todeliver anegativeperformancefeedback to ateam memberSpend over anhour searching foran item that thesystem says is onthe shelf, but isvisiblymissing/stolen.Noticed anobviousmysteryshopperLone tradedon a day formore than 3hoursCompleted aweek withoutany rotachangesProcess acomplicatedreturn orexchange thattakes 10+minutes

Retail Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to re-do a replen that another team member already did
  2. Had to clean up someone else's dishes
  3. The internet is slow or the WiFi drops out during a transaction
  4. You forgot to eat lunch
  5. A customer tries to negotiate the price of a incorrectly priced item
  6. Answer a phone call that is clearly a "scam/spam" call
  7. Process a return for an item that is clearly used
  8. Resolved a technology issue
  9. Got a name mention on a customer feedback
  10. Queue exceeded 5 people
  11. Have had to deliver a negative performance feedback to a team member
  12. Spend over an hour searching for an item that the system says is on the shelf, but is visibly missing/stolen.
  13. Noticed an obvious mystery shopper
  14. Lone traded on a day for more than 3 hours
  15. Completed a week without any rota changes
  16. Process a complicated return or exchange that takes 10+ minutes