Say "Hi" to Denyeal Saved an account w/o reducing rates Take a pic with the Customer Care Bear Saved an account w/o issuing a credit Made a merchant smile Used Customer Care in greeting Used merchant access De- escalate angry customer Addressed an alert Saved an EPX account Received a Kudos!! Used the merchants name while on the call Smiled while on a call Used coaching feedback Completed follow up under 1 minutes Thanked a merch for doing biz with us Demoed a Speed of Trust behavior Showed up on time for my shift Accessed Guru Said "Hi" to someone new Gave a high five to a team lead or manager Take your break or lunch on time Completed a call without using hold Helped someone stay fired up! Say "Hi" to Denyeal Saved an account w/o reducing rates Take a pic with the Customer Care Bear Saved an account w/o issuing a credit Made a merchant smile Used Customer Care in greeting Used merchant access De- escalate angry customer Addressed an alert Saved an EPX account Received a Kudos!! Used the merchants name while on the call Smiled while on a call Used coaching feedback Completed follow up under 1 minutes Thanked a merch for doing biz with us Demoed a Speed of Trust behavior Showed up on time for my shift Accessed Guru Said "Hi" to someone new Gave a high five to a team lead or manager Take your break or lunch on time Completed a call without using hold Helped someone stay fired up!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Say "Hi" to Denyeal
Saved an account w/o reducing rates
Take a pic with the Customer Care Bear
Saved an account w/o issuing a credit
Made a merchant smile
Used Customer Care in greeting
Used merchant access
De- escalate angry customer
Addressed an alert
Saved an EPX account
Received a Kudos!!
Used the merchants name while on the call
Smiled while on a call
Used coaching feedback
Completed follow up under 1 minutes
Thanked a merch for doing biz with us
Demoed a Speed of Trust behavior
Showed up on time for my shift
Accessed Guru
Said "Hi" to someone new
Gave a high five to a team lead or manager
Take your break or lunch on time
Completed a call without using hold
Helped someone stay fired up!