Had to draw the user a pretty picture High CPU Uptime Rude User Forgot password Wrong Category "My pin doesn't work" "Can you call this user?" Microsoft on RDP Escalated to Nick :( Infinite Aquera Wait Steve broke something "Quick issue/question" RDP Missing Icons "We are working on that" No response after resolving issue VPN was disconnected Wrong ticket type Printer Issue Microsoft Outage "I can't submit a ticket" Redirected user to correct process Secure Corporate Access New Hardware Procurement Didn't MFA Had to draw the user a pretty picture High CPU Uptime Rude User Forgot password Wrong Category "My pin doesn't work" "Can you call this user?" Microsoft on RDP Escalated to Nick :( Infinite Aquera Wait Steve broke something "Quick issue/question" RDP Missing Icons "We are working on that" No response after resolving issue VPN was disconnected Wrong ticket type Printer Issue Microsoft Outage "I can't submit a ticket" Redirected user to correct process Secure Corporate Access New Hardware Procurement Didn't MFA
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Had to draw the user a pretty picture
High CPU Uptime
Rude User
Forgot password
Wrong Category
"My pin doesn't work"
"Can you call this user?"
Microsoft on RDP
Escalated to Nick :(
Infinite Aquera Wait
Steve broke something
"Quick issue/question"
RDP Missing Icons
"We are working on that"
No response after resolving issue
VPN was disconnected
Wrong ticket type
Printer Issue
Microsoft Outage
"I can't submit a ticket"
Redirected user to correct process
Secure Corporate Access
New Hardware Procurement
Didn't MFA