No response after resolving issue Redirected user to correct process RDP Missing Icons Wrong ticket type Microsoft on RDP New Hardware Procurement "Can you call this user?" "Quick issue/question" Wrong Category Didn't MFA Printer Issue Secure Corporate Access Microsoft Outage Steve broke something VPN was disconnected Forgot password "I can't submit a ticket" High CPU Uptime Had to draw the user a pretty picture "My pin doesn't work" Rude User Escalated to Nick :( "We are working on that" Infinite Aquera Wait No response after resolving issue Redirected user to correct process RDP Missing Icons Wrong ticket type Microsoft on RDP New Hardware Procurement "Can you call this user?" "Quick issue/question" Wrong Category Didn't MFA Printer Issue Secure Corporate Access Microsoft Outage Steve broke something VPN was disconnected Forgot password "I can't submit a ticket" High CPU Uptime Had to draw the user a pretty picture "My pin doesn't work" Rude User Escalated to Nick :( "We are working on that" Infinite Aquera Wait
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No response after resolving issue
Redirected user to correct process
RDP Missing Icons
Wrong ticket type
Microsoft on RDP
New Hardware Procurement
"Can you call this user?"
"Quick issue/question"
Wrong Category
Didn't MFA
Printer Issue
Secure Corporate Access
Microsoft Outage
Steve broke something
VPN was disconnected
Forgot password
"I can't submit a ticket"
High CPU Uptime
Had to draw the user a pretty picture
"My pin doesn't work"
Rude User
Escalated to Nick :(
"We are working on that"
Infinite Aquera Wait