(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Assisted LX
Helped cx reset their password
Helped cx login
Explained a decline reason
Twinned account process
Educated cx on instant payments when using Everyday account
Compared cashback between two different products
Explained what a secured card is
Guided cx on updating PII themselves
Guided cx on how they can replace card themselves
Helped a cx update their PII
Explained payment processing time
Helped cx submit a dispute themselves (not in CC)
Helped cx cancel an e-transfer
Educated cx on fraud prevention
Educated cx on pending holds
Guided cx on sending an e-transfer
Explained blocked merchants
Helped cx understand their statement
Read cx a disclosure statement
Explained cash advance limits
Authorized via security questions
Showed great empathy during cx interaction
CX complemented you
Explained memberships to a cx
Showed great ownership
Discussed boost levels
Have 3 chats with 5 star ratings
Helped cx with their application inquiry
Answered a question in #peersupport
Explained interest to cx
Turned an upset customer into a happy one
Helped cx add card to Apple/Google Pay
Explained migration changes
cx inquired about CLI
Helped cx with missing rewards
Cx asked how to qualify for a free Build membership
