(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped cx with their application inquiry
Explained Build benefits
Helped cx reset their password
Guided cx on how they can replace card themselves
Discussed boost levels
Helped cx cancel an e-transfer
De-escalated a frustrated cx
Helped cx add card to Apple/Google Pay
Educated cx on fraud prevention
Helped a cx update their PII
Assisted LX
Helped cx with missing rewards
Twinned account process
Explained blocked merchants
Compared cashback between two different products
Explained what a secured card is
Educated cx on instant payments when using Everyday account
Cx asked how to qualify for a free Build membership
