(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped cx reset their password
Turned an upset customer into a happy one
Guided cx on updating PII themselves
Helped cx understand their statement
Explained what a secured card is
Answered a question in #peersupport
Explained interest to cx
Explained Build benefits
Educated cx on pending holds
Helped a cx update their PII
CX complemented you
Received a rating of 5 in chats
Helped cx with missing rewards
Read cx a disclosure statement
Explained migration changes
Showed great empathy during cx interaction
Have 3 chats with 5 star ratings
De-escalated a frustrated cx
cx inquired about CLI
Helped cx with their application inquiry
Guided cx on sending an e-transfer
Explained blocked merchants
Explained payment processing time
Helped cx cancel an e-transfer
Cx asked how to qualify for a free Build membership
Explained cash advance limits
Showed great ownership
Explained memberships to a cx
Helped cx add card to Apple/Google Pay
Save an Account
Twinned account process
Educated cx on fraud prevention
Helped cx discover a feature in the Neo app
Assisted LX
Discussed boost levels
Helped cx login
Educated cx on instant payments when using Everyday account
