(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Explained migration changes
Cx asked how to qualify for a free Build membership
Guided cx on updating PII themselves
Read cx a disclosure statement
Save an Account
Explained cash advance limits
Twinned account process
Helped cx discover a feature in the Neo app
Educated cx on fraud prevention
Explained payment processing time
Educated cx on pending holds
Helped a cx update their PII
cx inquired about CLI
Answered a question in #peersupport
Turned an upset customer into a happy one
Compared cashback between two different products
Authorized via security questions
Showed great ownership
Discussed boost levels
Received a rating of 5 in chats
CX complemented you
Guided cx on sending an e-transfer
Helped cx submit a dispute themselves (not in CC)
Helped cx understand their statement
Assisted LX
De-escalated a frustrated cx
Educated cx on instant payments when using Everyday account