(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Guided cx on sending an e-transfer
cx inquired about CLI
Explained what a secured card is
Explained migration changes
Compared cashback between two different products
Helped cx cancel an e-transfer
Received a rating of 5 in chats
Twinned account process
Helped cx submit a dispute themselves (not in CC)
Explained a decline reason
Helped cx add card to Apple/Google Pay
Educated cx on fraud prevention
Explained interest to cx
Helped cx with their application inquiry
Helped cx with missing rewards
Have 3 chats with 5 star ratings
Educated cx on pending holds
Explained Build benefits
Helped cx login
De-escalated a frustrated cx
Helped cx understand their statement
Showed great ownership
Turned an upset customer into a happy one
Explained payment processing time
Guided cx on how they can replace card themselves
Assisted LX
Authorized via security questions
Helped cx discover a feature in the Neo app
Answered a question in #peersupport
Helped cx reset their password
Helped a cx update their PII
Save an Account
Discussed boost levels
Guided cx on updating PII themselves
CX complemented you
Explained blocked merchants
Read cx a disclosure statement
Cx asked how to qualify for a free Build membership
Explained memberships to a cx
Educated cx on instant payments when using Everyday account
