(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
Wrong Number
Someone's pet joins a Teams Meeting
Spanish caller transfer
Andersen GO call
Computer slow time
Fixed issue with no KB found
Global Protect Issues
User forgot their password
Close out 3+ tickets after 3 strikes in a day
Free
User says they submitted a request but not showing up in ServiceNow
Hotswap device
Teams Add-in missing in Outlook
Outlook F3 or E5 license
Home printer troubleshooting
Konica Service Call
Get a ticket/call for application IT doesn't support
Suspend BitLocker for update
Resolved 5 tickets
Autodesk /ARAS call
Caller is driving and can't troubleshooy
User asks when they can get a new laptop
Customer uses the word "glitching"
You get the same caller on the same day
Computer blue screen
AD
Account Unlock
Users account is disabled
AS400/MAPICS reset
Failed Computer update
Headset issue
Suspend Bitlocker
Map a network drive
Get a Leave of Absence caller
Customer has to end the call because they have another appointment
Agent took 15+ inbound calls in 1 day
Infor XA issue
Korey DID start the Good Morning Post
Surface laptop user
Infor LN/ Baan Issue
User has external monitor issues
Get a call for non-IT related issue.
Update on REQ/RITM
Issue with B, C, D or T account
Korey DID NOT start the Good Morning Post
MFA Reset
Software we don't support
KML ticket esclation
Someone asks you to view their Screen
Self Submit Queue is empty
Jira Issue
Mobile phone issue
Windows hello pin reset
Following up on a REQ/RITM that needs to be approved first
Re-install a application fixes issue
Need admin to install software
First Call Resolution
You hear a pet on a Call
Restarting the user's computer fixes the issue
Add Printer to computer
Get a MECM device user
User is not sure if the email is suspicious
iPad issue
New hire caller
Entering Credentials incorrectly
Procurement IT, ticket escalations
Concur caller
Microsoft Teams issues
LAPS Needed
KRONOS /Workday issue
User is using a computer that is not assigned to them
Free
Requesting folder access
Escalate an Incident
Dell laptop user
Get a ARO caller
OTT issue call
Revert back to classic Outlook
PDFs not opening in Adobe
Missing file or folder
Customer Reopens incident after it was resolved
Global Protect Virtual Adapter Issue
User restarts computer before you can provide instruction thus ending call
Password Sync issue (computer using old password to sign in)
LAPS did not give a password in Azure
Resolved 10 tickets
Wanting Permanent Local Admin Access
RbA Command Center Transfer
Update on Incident
User has keyboard or mouse issues
Outlook issues
5 Self Submit tickets completed in one day
Verified User
Windows 11 User
Expired AD Password
Computer won't power on
Attend 2+ Meetings in a day
AD Password Reset
Email Escalation about an Incident
INC turns into needing to request
Complete a STASK while on the phone
New Computer Setup
Office Wireless Certificate issue
Company portal not on computer
Requesting to a shared inbox access
P1 Incident
Standup is over 15 mins
Browser is not loading webpage
Issue caused by not being connected to Global Protect/Andersen network
Outlook Profile Rebuild
Need File
Restore
BOBJ issue
Lucid issue call
Ask HR Transfer
User is using incorrect link to access what they need
User can't access application due to not requesting access yet
