This bingo card has a free space and 129 words: Close out 3+ tickets after 3 strikes in a day, Add Printer to computer, AD Password Reset, AD Account Unlock, Need File Restore, Korey DID start the Good Morning Post, Update on Incident, Update on REQ/RITM, 5 Self Submit tickets completed in one day, Global Protect Issues, Konica Service Call, LAPS Needed, Customer Reopens incident after it was resolved, First Call Resolution, P1 Incident, Expired AD Password, Customer is not technical, PDFs not opening in Adobe, You get the same caller on the same day, Korey DID NOT start the Good Morning Post, Self Submit Queue is empty, You hear a pet on a Call, Someone asks you to view their Screen, Customer uses the word "glitching", Email Escalation about an Incident, Ask HR Transfer, TeamViewer doesn't work, Get a Leave of Absence caller, Wanting Permanent Local Admin Access, RbA Command Center Transfer, User forgot their password, Password Sync issue (computer using old password to sign in), Escalate a MFA reset for IT personnel, Verified User, Someone's pet joins a Teams Meeting, Resolved 10 tickets, Windows 11 User, Escalate an Incident, Office Wireless Certificate issue, MFA Reset, Fetch agent's computer forces a restart, Restarting the user's computer fixes the issue, Headset issue, Issue caused by not being connected to Global Protect/Andersen network, Agent took 15+ inbound calls in 1 day, Standup is over 15 mins, Standup is under 5 mins, New Computer Setup, Customer has to end the call because they have another appointment, LAPS did not give a password in Azure, Teams Add-in missing in Outlook, User is not sure if the email is suspicious, Get a ARO caller, Wrong Number, Outlook Profile Rebuild, Get a ticket/call for application IT doesn't support, User has external monitor issues, User has keyboard or mouse issues, Users account is disabled, User asks when they can get a new laptop, User is using a computer that is not assigned to them, Entering Credentials incorrectly, Outlook issues, Microsoft Teams issues, Browser is not loading webpage, Caller is driving and can't troubleshooy, Suspend BitLocker for update, User says they submitted a request but not showing up in ServiceNow, User restarts computer before you can provide instruction thus ending call, 10 Self Submit Tickets completed in one day, Map a network drive, Attend 2+ Meetings in a day, Free, Free, Global Protect Virtual Adapter Issue, Konica Service Call, Shop Floor printer Issue, AS400/MAPICS reset, User says account is locked but is not., User is using incorrect link to access what they need, User can't access application due to not requesting access yet, Resolved 5 tickets, Complete a STASK while on the phone, Issue with B, C, D or T account, Fixed issue with no KB found, Fixed issue with a KB found, Change primary user on asset, Get a MECM device user, Revert back to classic Outlook, Infor LN/ Baan Issue, Autodesk /ARAS call, Need admin to install software, Hotswap device, Re-install a application fixes issue, Requesting folder access, Requesting to a shared inbox access, Outlook F3 or E5 license, Procurement IT, ticket escalations, KRONOS /Workday issue, OneDrive/SharePoint sync issue, OTT issue call, Get a call for non-IT related issue., iPad issue, Mobile phone issue, Missing file or folder, Outlook not syncing, Computer slow time, Spanish caller transfer, Infor XA issue, New hire caller, Failed Computer update, INC turns into needing to request, Concur caller, Andersen GO call, Following up on a REQ/RITM that needs to be approved first, Jira Issue, BOBJ issue, rFinance issue, Suspend Bitlocker, Computer blue screen, Computer won't power on, Lucid issue call, KML ticket esclation, Surface laptop user, Dell laptop user, Company portal not on computer, Windows hello pin reset, Home printer troubleshooting and Software we don't support.
⚠ This card has duplicate items: Konica Service Call (2), Free (2)
Fetch Service Desk BINGO | Fetch Service Desk BINGO | Fetch Service Desk BINGO | Fetch Service Desk BINGO | Fetch Service Desk BINGO
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