(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
CPP Record Update
P1 Banner or IVR posted
User only has F1 license and wants to use outlook
Restarting the user's computer fixes the issue
3 Self Submit tickets interacted with in one day
Salesforce Issue
Issue caused by not being connected to Global Protect/Andersen network
Shop Floor printer Issue
Update on REQ/RITM
Provided TAP Code
Fetch Tech's computer forces a restart
Missing file or folder
Update on Incident
No DES
Suspend BitLocker for update
LAPS did not give a password in Azure
Computer won't power on
Headset issue
LAPS Needed
Adobe Issue
User has keyboard or mouse issues
Expired Password
Infor LN/ Baan Issue
AD Password Reset
User
Entering Credentials incorrectly
User forgot their password
Onsite Wi-Fi Issue
Need admin to install software
User asks when they can get a new laptop
Change primary user on asset
Escalate an Incident to resolver team
Secure Print failed to install
Home Network Troubleshooting
Microsoft Teams issues
Outlook not syncing
in a meeting notice someone talking when muted
BAAN Issue
Requesting a shared inbox access
BOBJ issue
Not able to remote on to customer computer
Outlook add-in issue
Customer Reopens incident after it was resolved
Global Protect Virtual Adapter Issue
Browser is not loading webpage
User has external monitor issues
Printer Issue
Get a call for non-IT related issue.
iPad issue
Issue with B, C, D or T account
Mobile phone issue
Korey DID start the Good Morning Post
Map a network drive
User can't access application due to not requesting access yet
Korey's (anyone's) pet joins a Teams Meeting
Attached KB to a ticket
Verified User ID
Escalate a ticket to procurement it
User is using incorrect link to access what they need
Cancel a REQ/RITM
MyAndersen Issue
Resolved 5 tickets in a day
Directed user to submit request form
Fixed issue with a KB found
Ran Dell Command Center
Global Protect Issues
Circle Mobile App Troubleshooting
User says computer is slow
Resolved 10 tickets in a day
Get a Leave of Absence caller
Re-install a application fixes issue
AS400, Mapics, workbench reset
Production Computer (PRD)
Alta Caller
AD
Account Unlock
IQ+ Issue
Company Portal Failed to install software
Standup is under 5 mins
Add Printer to computer
First Call Resolution
Korey DID NOT start the Good Morning Post
MFA Reset
OTT issue call
Outlook issues
Customer has to end the call because they have another appointment
Agent took 15+ inbound calls in 1 day
Andersen Access Issue
Get a ticket/call for application IT doesn't support
Customer is not technical
Computer blue screen
P1 Incident
Email Escalation about an Incident SLA Beached
Wanting Permanent Local Admin Access
Users account is inactive
Requesting folder access
Autodesk /ARAS call
Office Issue
Fetch Tech has Five9 Issue
Any File
Restore
Hotswap device
Someone asks you to view their Screen
Fixed issue with no KB found
RbA Command Center Transfer
Ask HR Transfer
Conference Room Issue
Standup is over 15 mins
New Computer Setup
Unlisted Software
New hire caller
Customer is able to user SSPR
UKG or Workday issue
User restarts computer before you can provide instruction thus ending call
