(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Konica Service Call
Users account is inactive
Printer Issue
Email Escalation about an Incident SLA Beached
Computer Update issue
UKG or Workday issue
iPad issue
RbA Command Center Transfer
Standup is over 15 mins
Someone asks you to view their Screen
Fetch Tech has Five9 Issue
AD
Account Unlock
Secure Print failed to install
Verified User ID
User says computer is slow
Requesting a shared inbox access
Company Portal Failed to install software
Ran Dell Command Center
Mobile phone issue
MES Issue
Fixed issue with a KB found
Korey's (anyone's) pet joins a Teams Meeting
Missing file or folder
Revert back to classic Outlook
Need admin to install software
Office Issue
Not able to remote on to customer computer
CPP Record Update
Headset issue
User is using incorrect link to access what they need
Any File
Restore
Customer Reopens incident after it was resolved
Alta Caller
Outlook add-in issue
LAPS Needed
Restarting the user's computer fixes the issue
Fetch Tech's computer forces a restart
Circle Mobile App Troubleshooting
Add Printer to computer
LAPS did not give a password in Azure
OneDrive or SharePoint sync issue
New hire caller
Resolved 5 tickets in a day
User has external monitor issues
User only has F1 license and wants to use outlook
Ask HR Transfer
OTT issue call
BitLocker Recovery Key
MFA Reset
Get a ticket/call for application IT doesn't support
Agent took 15+ inbound calls in 1 day
Ran Windows Update
Expired Password
Outlook not syncing
Onsite Wi-Fi Issue
Shop Floor printer Issue
Global Protect Issues
3 Self Submit tickets interacted with in one day
Adobe Issue
No DES
Outlook issues
Andersen Access Issue
Change primary user on asset
Autodesk /ARAS call
BOBJ issue
User is not sure if the email is suspicious
Computer won't power on
Cancel a REQ/RITM
BAAN Issue
Microsoft Teams issues
First Call Resolution
Requesting folder access
Salesforce Issue
Korey DID NOT start the Good Morning Post
AS400, Mapics, workbench reset
User can't access application due to not requesting access yet
Escalate an Incident to resolver team
Computer blue screen
Issue with B, C, D or T account
Get a Leave of Absence caller
P1 Incident
User restarts computer before you can provide instruction thus ending call
Production Computer (PRD)
Infor LN/ Baan Issue
Standup is under 5 mins
Customer has to end the call because they have another appointment
Re-install a application fixes issue
Update on REQ/RITM
Outlook Profile Rebuild
Browser is not loading webpage
Customer is not technical
Wanting Permanent Local Admin Access
Home Network Troubleshooting
Issue caused by not being connected to Global Protect/Andersen network
