(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Requesting to a shared inbox access
Wanting Permanent Local Admin Access
Fixed issue with no KB found
Headset issue
Mobile phone issue
Escalate a MFA reset for IT personnel
Add Printer to computer
Verified User
Customer has to end the call because they have another appointment
User can't access application due to not requesting access yet
Change primary user on asset
MFA Reset
Need admin to install software
Fetch agent's computer forces a restart
Get a ARO caller
Caller needs a translator
Someone asks you to view their Screen
Map a network drive
Computer won't power on
User says computer is slow
Ran Dell Command Center
Computer blue screen
User is using incorrect link to access what they need
iPad issue
Resolved 10 tickets
LAPS did not give a password in Azure
Escalate an Incident
rFinance issue
Re-install a application fixes issue
Fixed issue with a KB found
Someone's pet joins a Teams Meeting
AS400, Mapics, workbench reset
Expired AD Password
Concur caller
Dell laptop user
Suspend BitLocker for update
User has external monitor issues
User says they submitted a request but not showing up in ServiceNow
Update on Incident
Browser is not loading webpage
Computer Update issue
User is using a computer that is not assigned to them
10 Self Submit Tickets resolved in one day
Issue with B, C, D or T account
New Computer Setup
Outlook not syncing
LAPS Needed
Customer uses the word "glitching"
5 Self Submit tickets resolved in one day
Korey DID NOT start the Good Morning Post
Autodesk /ARAS call
in a meeting speaking when muted
Escalate a ticket to procurement it
User says account is locked but is not.
Microsoft Teams issues
Outlook Profile Rebuild
TeamViewer doesn't work
Korey DID start the Good Morning Post
User restarts computer before you can provide instruction thus ending call
Ask HR Transfer
Attached KB to a ticket
Password Sync issue (computer using old password to sign in)
RbA Command Center Transfer
Users account is disabled
Free
PDFs not opening in Adobe
User has keyboard or mouse issues
Wrong Number
Outlook issues
Free
Get a ticket/call for application IT doesn't support
Attend 2+ Meetings in a day
Resolved 5 tickets
New hire caller
Get a call for non-IT related issue.
Konica Service Call
Issue caused by not being connected to Global Protect/Andersen network
BOBJ issue
OTT issue call
Update on REQ/RITM
UKG or Workday issue
Revert back to classic Outlook
Entering Credentials incorrectly
Directed user to submit request form
User forgot their password
User only has F3EMSK license and wants to use outlook
